Latest customer reviews

5 /5

★★★★★

Fast delivery and low price.

Sébastien D.

17/09/2023 at 05h35

purchased on 07/09/2023

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5 /5

★★★★★

SUPER PRODUIT MERCI

Richard B.

14/09/2023 at 12h17

purchased on 04/09/2023

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5 /5

★★★★★

Sehr gut

Conde V.

14/09/2023 at 09h47

purchased on 04/09/2023

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5 /5

★★★★★

Order received fairly quickly, small quality problem with one of the items which was expressly resolved. Thank you all, and good luck...

Thierry H.

11/09/2023 at 10h22

purchased on 29/08/2023

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Answer from Balp France

12/09/2023

Thank you for your feedback. We are delighted that your order was delivered quickly. We are also pleased that the small quality issue was quickly resolved. We appreciate your trust and support and will continue to strive to provide quality service.

5 /5

★★★★★

Fast

Francois S.

11/09/2023 at 04h37

purchased on 31/08/2023

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Answer from Balp France

11/09/2023

Thank you very much for your positive feedback. It makes us happy that our site is fast and efficient!

5 /5

★★★★★

Perfect, thank you.

Mark W.

03/09/2023 at 12h01

purchased on 23/08/2023

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Answer from Balp France

11/09/2023

Thank you very much for your positive review! We're glad you like our site!

5 /5

★★★★★

Very positive experience.

Dominic B.

31/08/2023 at 17h48

purchased on 21/08/2023

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Answer from Balp France

11/09/2023

Thank you for your very positive review. We are pleased that your experience with Balp France was very positive. We thank you for your time and trust.

5 /5

★★★★★

Very satisfied with the product. However, the transport service is of poor quality.

Sébastien L.

23/08/2023 at 19h12

purchased on 13/08/2023

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Answer from Balp France

29/08/2023

Thank you for your comments. The month of August doesn't help, so we've passed on the information to the carrier. We apologize for any delays beyond our control.

5 /5

★★★★★

Super fast thank you very much

Guillaume G.

23/08/2023 at 09h55

purchased on 13/08/2023

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Answer from Balp France

29/08/2023

Thank you for your comments, which only serve to motivate our teams. We look forward to hearing from you.

5 /5

★★★★★

Perfect

Jean G.

10/08/2023 at 21h29

purchased on 31/07/2023

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Answer from Balp France

11/09/2023

We are very happy that you have appreciated our services and that you consider it perfect. We hope to see you again soon!

5 /5

★★★★★

Satisfied

Jean-luc L.

10/08/2023 at 12h01

purchased on 31/07/2023

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Answer from Balp France

11/09/2023

Thank you very much for your 5/5 rating and your satisfactory review.

2 /5

★★☆☆☆

Delivery was far too expensive. What's more, having taken part in Triomphe 2023, the Balp stand that was exhibiting didn't sell any items. Very disappointed

Hermann L.

03/08/2023 at 20h02

purchased on 24/07/2023

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Answer from Balp France

04/08/2023

Hello, we are following up your rating which seems to have no direct reason with our products or service. Concerning the delivery price, we only apply the postal rates and cannot be held responsible for these rates. On the other hand, the charges are displayed before final order confirmation and you can refuse them and not order. Concerning participation in the 2023 triumph, we were not present, only our representatives, and we had never planned any sales or announced any sales for this occasion. We would therefore ask you to reconsider your rating, which unfairly penalizes us. Thank you for your understanding.

5 /5

★★★★★

Perfect service and products

Jean-charles C.

28/07/2023 at 08h53

purchased on 18/07/2023

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Answer from Balp France

11/09/2023

We're glad you enjoyed our products and service. We always try to offer our customers an excellent shopping experience.

5 /5

★★★★★

Having ordered a sword from Balp France, I appreciated the principle of respecting purchasing procedures, the high quality of the product and the remarkable delivery service.

Artisson A.

19/07/2023 at 18h17

purchased on 09/07/2023

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Answer from Balp France

24/07/2023

Answer in the course of generation...

5 /5

★★★★★

Fast and reliable delivery, quality product. ras

Alexandra A.

13/07/2023 at 05h52

purchased on 02/07/2023

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Answer from Balp France

17/07/2023

Thank you very much Alexandra for your feedback and support. We are pleased that you are satisfied with our service and products. We strive to maintain a high level of quality and customer satisfaction.

4 /5

★★★★☆

Ras!

Acheteur Vérifié

20/06/2023 at 09h31

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Answer from Balp France

17/07/2023

Thank you for your feedback! We're glad you enjoyed our products. We strive to satisfy our customers in every way.

5 /5

★★★★★

Fast ordering, immediate response to a question, perfect.

Acheteur Vérifié

16/06/2023 at 11h15

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Answer from Balp France

11/07/2023

Thank you for your feedback! We try to offer you the best service every time and are delighted that our team met your expectations. We hope to see you again soon!

5 /5

★★★★★

Exactly as ordered - delivery on time

Acheteur Vérifié

30/05/2023 at 09h50

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Answer from Balp France

11/07/2023

Thank you for your positive feedback. We're really pleased that your order arrived on time and as you expected. We hope to see you soon on Balp France!

5 /5

★★★★★

Great!

Acheteur Vérifié

11/05/2023 at 17h40

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Answer from Balp France

11/07/2023

Thank you very much! We are delighted that you have enjoyed our products and service. We hope you have a great experience with Balp France!

5 /5

★★★★★

Great!

Acheteur Vérifié

12/03/2023 at 11h32

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Answer from Balp France

11/07/2023

Thank you for your feedback! We are delighted that the transaction went smoothly.

5 /5

★★★★★

Excellent!

Acheteur Vérifié

10/03/2023 at 10h21

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5 /5

★★★★★

Impeccable!

Acheteur Vérifié

22/02/2023 at 21h20

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5 /5

★★★★★

At the top!

Acheteur Vérifié

03/02/2023 at 10h47

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5 /5

★★★★★

Top!

Acheteur Vérifié

21/01/2023 at 10h20

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5 /5

★★★★★

Perfect!

Acheteur Vérifié

17/01/2023 at 10h56

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5 /5

★★★★★

Superb!

Acheteur Vérifié

10/12/2022 at 10h04

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5 /5

★★★★★

Fast and careful shipping. Good communication and compliant product (Ingénieur des Mines sword)

Acheteur Vérifié

07/11/2022 at 13h01

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5 /5

★★★★★

Quality of the product, packaging and speed of delivery.

Acheteur Vérifié

26/08/2022 at 14h00

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5 /5

★★★★★

Good communication with the sales department Beautiful, customized design

Acheteur Vérifié

25/08/2022 at 10h07

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5 /5

★★★★★

Great store, very professional, explains things well, gives suggestions and advice for personalization. The packaging is perfect for a postal parcel.

Acheteur Vérifié

01/08/2022 at 15h16

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4 /5

★★★★☆

Great!

Acheteur Vérifié

13/07/2022 at 10h03

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5 /5

★★★★★

The advice and quality of the product purchased

Acheteur Vérifié

15/05/2022 at 09h48

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5 /5

★★★★★

Great!

Acheteur Vérifié

09/05/2022 at 14h30

purchased on 09/05/2022

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5 /5

★★★★★

Excellent!

Acheteur Vérifié

25/04/2022 at 09h29

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4 /5

★★★★☆

I had a delivery problem that was quickly resolved. This company is serious about its customers.

Acheteur Vérifié

31/03/2022 at 17h29

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5 /5

★★★★★

Impeccable!

Acheteur Vérifié

04/03/2022 at 12h53

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5 /5

★★★★★

At the top!

Acheteur Vérifié

27/01/2022 at 19h30

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2 /5

★★☆☆☆

Two big problems. The first was solved, only to discover a second. First problem, we received another customer's order. BALP was cordial and paid for the return and reshipment of our order. This takes a few weeks and the need to be available for Fedex. The second problem was that when we received the correct order, the engraving on the sword was totally incomplete! The engraving stopped at the first letter of my name. A. We would have liked to have the other letters of the name. All in all, it's approximate. I wouldn't have written an opinion if only the first problem had occurred. The second is the last straw.

Acheteur Vérifié

22/01/2022 at 01h52

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Answer from Balp France

23/01/2022

Hello, we are very surprised by your message and in particular concerning the engraving. It was done according to your order. (We will send you a copy of your engraving order by email). Your negative opinion does not correspond to reality. Please modify it.

5 /5

★★★★★

Top!

Acheteur Vérifié

17/01/2022 at 09h37

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5 /5

★★★★★

Product conforms to my order

Franck V.

14/11/2021 at 14h01

purchased on 14/11/2021

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