English
★★★★★
based on 2013 reviews published
Latest customer reviews
Very satisfied with my shopping experience at Déco de Héros. Well packaged and fast delivery. Top-notch customer service... really... solution to the problem found in the first email... Thank you for your seriousness. I recommend this small business that deserves to be known😊
Order processed and delivered with record speed.
Order probably reshipped without notification
You ordered a cardboard figurine of the rapper Pittbull. The order was shipped on time.
The carrier usually sends a text and an email to notify you of the tracking.
However, you did not pick up your order on time as it remained several days at the pickup point.
The item was returned to us.
Best regards
The Déco de Héros team
Very pleasant and very responsive person, following my order. The product matches the description. Thank you
Perfect, fast shipping.
(Life-size cardboard figurine) fast shipping, very neat, impeccable condition, very good quality, my daughter was delighted! I highly recommend this seller. Thank you
I am very satisfied with your products, there is a wide choice. Very beautiful and well packaged. I recommend 100%. You can trust this company. I just regret this slight misunderstanding and this very regrettable confusion. Sorry for the time spent on my order.
Very good.
Even though I would have liked Minnie who was out of stock, Mickey is very good too.
Very good
Satisfied
Well received, very good
Order received on time!
Good purchase
The mask does not match the photo
We discussed the subject. Our supplier sent you another mask of Julien Doré (more hairy than the one ordered).
We apologize for this mix-up.
Best regards
The Déco de Héros team
Magnificent whether it's the cover or the bedding set
Very fast delivery and very happy with my purchase
Sublime life-size cardboard Harley Quinn for the promotion of the movie 'Suicide Squad'. Excellent packaging and delivery. I recommend.
Very pretty
Perfect transaction and excellent contact with customer service! Thank you very much 😉
I am still waiting for my refund for a service I did not receive.
You ordered a cardboard figurine of Frozen. The order was shipped the same day.
Chronopost did not fulfill its contract as the package should have arrived the next day.
We are sorry for that.
Have you contacted our team for compensation?
Thank you
The Déco de Héros team
Perfect! Product conforms and delivery on time. There is communication all along.
Very satisfied with my purchase and super fast delivery!!
Received on time, perfect!
Good quality. Fast shipping!
The ordered item does not match the photo on the site. Very disappointed with my purchase.
We have noted your message. But we do not understand why. Our cardboard masks are in 2 dimensions.
We have just added more photos of the mask in its packaging to show you that the images are accurate.
Can you send us photos?
Thank you
The Déco de Héros team
My package took 1 month to be delivered, very good quality.
Not satisfied
You ordered and received the Lion King figurine
https://deco-de-heros.com/21729-figurine-carton-le-roi-lion-disney.html
You asked us to return it because you 'made a mistake' about the dimensions and assembly.
You refused to deduct the shipping costs from the refund, and you indicated that the item was no longer in its original packaging so that we could sell it to another customer.
In this state, we cannot proceed with a full refund if you have used the product.
Thank you for your understanding.
The Déco de Héros team
Super fast order
Good quality, fast delivery, good customer service.
Perfect
Fast delivery, item corresponds well to the photo & we can pay in installments.
Perfect products, great exchanges, thank you infinitely for the responsiveness.
Perfect
Beautiful item, meets our expectations and received very quickly, thank you.
Very beautiful product, conforms to the description, my little girl is very happy. Thank you.
Fast and impeccable product.
Good product delivered quickly
Good product, delivered quickly.
Good purchase as described.