/10
★★★★★
based on 1870 reviews published
★★★★★
based on 1870 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Delivery in 48h, I received it 1 week later, no response to the email, quality of the products unsatisfactory, a refund request not even recorded, I do not recommend this site.
Christelle V.
purchased on 26/04/2024
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Answer from BBG DECO DE HEROS
Hello Christelle, You placed an order on Saturday night. Your order was processed on Monday. In between, there is a public holiday (May 1st). You paid for standard delivery 24/48h on working days. As indicated, these times are indicative and not guaranteed. When there is an urgency, our customers call us or choose an Express shipping solution (Chronopost). Thank you. The Héros decoration team.
5
/5
★★★★★
Life-size silhouette of the Frozen queen is top-notch, sturdy and durable material, however it did not stand up, we had to add a hole to make it stand, nothing bothersome, probably a manufacturing error. Thank you
Vanessa B.
purchased on 17/04/2024
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5
/5
★★★★★
Top quality for a low price. I totally recommend
Grégoire M.
purchased on 24/04/2024
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2
/5
★★☆☆☆
Delivery too long
Quentin B.
purchased on 07/04/2024
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Answer from BBG DECO DE HEROS
Hello Quentin
Indeed our Spanish supplier was delayed in their deliveries.
We are sorry for that.
We had warned you of the delay in case you needed to cancel the order.
You chose to wait.
The Peppa Pig sun protectors have finally arrived safely.
See you soon.
The Déco de Héros team
Indeed our Spanish supplier was delayed in their deliveries.
We are sorry for that.
We had warned you of the delay in case you needed to cancel the order.
You chose to wait.
The Peppa Pig sun protectors have finally arrived safely.
See you soon.
The Déco de Héros team
5
/5
★★★★★
Super products, very fast delivery. Very satisfied
Patricia Isabelle C.
purchased on 23/04/2024
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5
/5
★★★★★
I recommend BBG DECO DE HEROS for their professionalism 🏅🏅🏅 For their seriousness, for your unstoppable responsiveness, the quality of follow-up👍👌 and listening, you can order with complete confidence. You will not be disappointed 👌👌👌
Christina H.
purchased on 23/04/2024
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5
/5
★★★★★
Ok
Marcel A.
purchased on 22/04/2024
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5
/5
★★★★★
Very satisfied with my shopping experience at Déco de Héros. Well packaged and fast delivery. Top-notch customer service... really... solution to the problem found in the first email... Thank you for your seriousness. I recommend this small business that deserves to be known😊
Ludivine M.
purchased on 16/04/2024
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5
/5
★★★★★
Order processed and delivered with record speed.
Pena V.
purchased on 17/04/2024
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1
/5
★☆☆☆☆
Order probably reshipped without notification
Noé M.
purchased on 31/03/2024
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Answer from BBG DECO DE HEROS
Hello Noé
You ordered a cardboard figurine of the rapper Pittbull. The order was shipped on time.
The carrier usually sends a text and an email to notify you of the tracking.
However, you did not pick up your order on time as it remained several days at the pickup point.
The item was returned to us.
Best regards
The Déco de Héros team
You ordered a cardboard figurine of the rapper Pittbull. The order was shipped on time.
The carrier usually sends a text and an email to notify you of the tracking.
However, you did not pick up your order on time as it remained several days at the pickup point.
The item was returned to us.
Best regards
The Déco de Héros team
5
/5
★★★★★
Very pleasant and very responsive person, following my order. The product matches the description. Thank you
Mona P.
purchased on 19/04/2024
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5
/5
★★★★★
Perfect, fast shipping.
Deborah P.
purchased on 17/04/2024
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5
/5
★★★★★
(Life-size cardboard figurine) fast shipping, very neat, impeccable condition, very good quality, my daughter was delighted! I highly recommend this seller. Thank you
Sabine J.
purchased on 17/04/2024
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5
/5
★★★★★
I am very satisfied with your products, there is a wide choice. Very beautiful and well packaged. I recommend 100%. You can trust this company. I just regret this slight misunderstanding and this very regrettable confusion. Sorry for the time spent on my order.
Nathalie D.
purchased on 16/04/2024
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5
/5
★★★★★
Very good.
Karine S.
purchased on 16/04/2024
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5
/5
★★★★★
Even though I would have liked Minnie who was out of stock, Mickey is very good too.
Traore D.
purchased on 16/04/2024
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5
/5
★★★★★
Very good
Odile B.
purchased on 12/04/2024
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5
/5
★★★★★
Satisfied
Laetitia P.
purchased on 08/04/2024
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5
/5
★★★★★
Well received, very good
Marie Elise H.
purchased on 10/04/2024
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5
/5
★★★★★
Order received on time!
Rodolphe D.
purchased on 11/04/2024
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4
/5
★★★★☆
Good purchase
Carole L.
purchased on 12/04/2024
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3
/5
★★★☆☆
The mask does not match the photo
Melanie G.
purchased on 05/04/2024
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Answer from BBG DECO DE HEROS
Hello Mélanie
We discussed the subject. Our supplier sent you another mask of Julien Doré (more hairy than the one ordered).
We apologize for this mix-up.
Best regards
The Déco de Héros team
We discussed the subject. Our supplier sent you another mask of Julien Doré (more hairy than the one ordered).
We apologize for this mix-up.
Best regards
The Déco de Héros team
5
/5
★★★★★
Magnificent whether it's the cover or the bedding set
Daniella T.
purchased on 05/04/2024
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5
/5
★★★★★
Very fast delivery and very happy with my purchase
Consigny K.
purchased on 28/03/2024
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5
/5
★★★★★
Sublime life-size cardboard Harley Quinn for the promotion of the movie 'Suicide Squad'. Excellent packaging and delivery. I recommend.
Patrice P.
purchased on 02/04/2024
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5
/5
★★★★★
Very pretty
Martine L.
purchased on 01/04/2024
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5
/5
★★★★★
Perfect transaction and excellent contact with customer service! Thank you very much 😉
Carine L.
purchased on 08/03/2024
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1
/5
★☆☆☆☆
I am still waiting for my refund for a service I did not receive.
Lilo C.
purchased on 29/03/2024
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Answer from BBG DECO DE HEROS
Hello Lilo
You ordered a cardboard figurine of Frozen. The order was shipped the same day.
Chronopost did not fulfill its contract as the package should have arrived the next day.
We are sorry for that.
Have you contacted our team for compensation?
Thank you
The Déco de Héros team
You ordered a cardboard figurine of Frozen. The order was shipped the same day.
Chronopost did not fulfill its contract as the package should have arrived the next day.
We are sorry for that.
Have you contacted our team for compensation?
Thank you
The Déco de Héros team
5
/5
★★★★★
Perfect! Product conforms and delivery on time. There is communication all along.
Zaineb E.
purchased on 23/03/2024
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5
/5
★★★★★
Very satisfied with my purchase and super fast delivery!!
Michel L.
purchased on 26/03/2024
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