★★★★★
based on 1995 reviews published
Latest customer reviews
The bedding set matches the photo and the shipping was fast. However, the packaging of the cover was very dusty and yellowed, knowing that it was for a gift, I had to wipe it with a damp cloth to clean it. Not normal for new
Top
Perfect fast delivery
Good product
Great quality-price ratio, very fast shipping and top quality images. I recommend
Order arrived quickly and very good product 👍
Good quality sticker, very pretty, mistake on the order but very responsive manager, nothing to report!
Very satisfied with the product that suits my grandson.
Too bad it stayed outside all night
Super thanks
The color does not match the photos on the site. My daughter is still happy because it's unicorns, so we kept the boxes. But personally, I'm a bit disappointed.
Impeccable
Very happy with the quality of the products received in line with the theme chosen this year - the grandson was delighted on his birthday
My son was super happy with his library and toy furniture
Perfect delivery more than fast I recommend
Very nice items but very unpleasant delivery person
Thank you for your feedback on our Spiderman and Avengers birthday items.
However, we are sorry that the delivery person did not meet expectations.
Fortunately, in the majority of cases, delivery is done under good conditions.
See you soon.
The Deco de Héros team
Really great! Thank you 🙂
Perfect
Order conforms, of good quality. I recommend
Everything I ordered for my son is really super pretty. The little downside is that the curtains are indicated as blackout but they are not at all, you can see through them
Thank you for your message. You are right, there was an error in the product sheet settings.
It is corrected.
See you soon
The Deco de Héros team
Conforms and well received
Product conforms to the description
A bit expensive for cardboard but the only ones offering it
These items come from England. As you know since Brexit, the flow and prices are different (customs, etc.).
See you soon.
The Deco de Héros team
Very beautiful as always
Everything is perfect!
Overall it's fine, but prices are a bit high on some products and especially the shipping costs are charged even with +100€ of purchase! This is really what hinders making another purchase on your site as a result.
Thank you for your message. We appreciate your honesty ;+)
Why these prices, why the shipping costs?
1) We are a small business
2) We are based in France (and pay our taxes in France)
3) We manage all steps: storage, shipping, customer service (we call our customers when there is a problem) etc.
Our prices are as fair as possible.
We do not seek (nor can) to compete with platforms.
Hoping to see you again with us. Christmas is coming soon.
See you soon.
The Deco de Héros team
Excellent
Perfect! I have my life-size idol at home!
Thank you for your kind words.
We are delighted that your hero, Elton John, is enjoying himself in Corsica (https://deco-de-heros.com/21839-figurine-en-carton-taille-reelle-elton-john-173cm.html)
Feel free to send us photos.
See you soon.
The Deco de Héros team
Good communication and order tracking, thank you
Cardboard display stand quality, however, the transport service and especially customer service need to be greatly improved! Delivery times not respected especially for the price and choice made at my professional order, contact with customer service (I was answered with a question that I replied to and since then silence!). Being in commerce as I manage 2 stores, satisfaction is important for my customers and I train my employees on this crucial point. Currently in my case and my order, I am dissatisfied so I will go through another professional soon.
We are sorry for this experience. You ordered on Friday 09/22 at 12:09 PM, your order was shipped the same day at 3:53 PM. You received the Pennywise cardboard figure on Tuesday.
Unfortunately, it was Chronopost that did not ensure its Express delivery service.
We are at your disposal for any questions.
The Deco de Héros team
I am very satisfied with my order. The items are in accordance with their description and perfectly meet my expectations.
Very long delivery times even though the ordered products were in stock ordered on September 5 received at the end of September
We have noted your message.
You ordered Paw Patrol items which were indicated to take 10 working days as they were being restocked.
Our Spanish supplier was a bit delayed.
Our team is at your disposal for any questions.
Best regards.
The Deco de Héros team
TipTop
Excellent site! The customer service is top-notch and it's a great discovery of the site! I highly recommend!
Good
I could not retrieve my package because it was delivered to another relay without notifying me. Very unhappy with the Chronopost delivery
We are sorry for this experience.
You ordered the Disney Mickey bedding set on 09/17 at 6:40 PM. Your order was shipped the next day. It was delivered to you on the 21st at a Chronopost relay point.
Chronopost had to change the chosen relay point once the item was sent, and notified you by SMS. We do not have control over their last-minute choices and we regret it.
We have reported this incident to the Chronopost team.
Best regards.
The Deco de Héros team
Very good quality
I am very happy with the product itself, but there was no effort to protect it for delivery. The base of my POS was slightly bent during delivery due to lack of protection.
Our cardboard figures are packaged in a rigid envelope to ensure the best protection. But sometimes the package can be mishandled during transport.
We can refund or exchange the item upon customer request.
Our team is at your disposal for any questions.
The Deco de Héros team
Very nice border, great quality, and repositionable, with beautiful colors. I recommend this site.
Of very good quality! Very fast shipping!