English
★★★★★
based on 2013 reviews published
Latest customer reviews
Delivered quickly in good condition. The items were perfect for the price.
Very disappointed, the large stickers peel off, a rolled-up rug so impossible to get it back to its original shape, last time I order from the site.
We are sorry for this experience.
Regarding the stickers, did you contact our team to understand the issue?
As for the rugs, they are all delivered rolled up. This is the first time we have been told that a rug does not stabilize.
Can you please send us photos?
Thank you for your understanding.
The Héros Décor Team
Fast and careful delivery.
Fast, compliant, and good quality.
Everything is okay, perfect product, great value for money, fast delivery, it's great.
Top
Very easy to assemble, a few defects on the design slightly scratched but otherwise very nice, my little one lay down in it right away.
Fast and careful shipping and as described
Product on the site but not in stock. Average quality stickers.
We regret this experience.
We offered you a replacement solution that you accepted.
We have no record of the anomaly you reported. Did you follow the sticker application instructions?
Our team is at your disposal.
The Héros Décor Team
Super figurine, very large and bright colors, thank you very much. I won't hesitate to order again.
I found my package. The delivery person had dropped it off at Montroc with some secondary residents. Luckily they are honest people and they came to spend the end of year holidays in their second home in Chamonix.
Very nice final result but very thin wallpaper. Sold with glue, it's nice not to have to add that cost!
Item arrived in good condition and very well packaged. I haven't installed it yet but it looks good.
Delighted with my purchase!!
Perfect
I was disappointed with the quality of my purchase, I wrote to customer service but never received a response...
We have received your photos to confirm that the package was mishandled during transport. This can sometimes happen unfortunately.
With your agreement, we have sent you a promo code allowing you to benefit from a discount on a future order.
Thank you.
The Héros Décor Team
Top
Fast delivery and product as described.
Magnificent, I highly recommend!!!
No tracking and no item received after almost a month of ordering. It's simply pathetic!
We are sorry for this experience. Our supplier encountered an exceptional delay.
As mentioned, our team will send you a promo code to compensate for this delay.
Thank you.
I bought a large Spiderman for my children's room and I am happy with it. I bought smaller Spidey ones and I am very disappointed because they don't stick, they peel off every day. I think I will remove them.
We regret this experience.
We have no record of the anomaly you reported. Did you follow the sticker application instructions?
Our team is at your disposal.
The Héros Décor Team
Super beautiful wallpaper!!! I recommend.
The order is perfectly compliant, received the next day, perfect.
Good quality and very pretty. Speed between order and receipt.
Fast, clear, and efficient, everything we ask from an online store.
He went out of his way to catch up on the supplier's delay. Bravo, delivery okay and fantastic product, what more can I say?
As described
Very fast shipping and the content is impeccable. Very good quality stickers.
I ordered a display and the site clearly stated: delivery within 48 hours for this product. I had to wait 2 weeks. Knowing that the delivery time was the main reason for ordering from you and not elsewhere... I was very disappointed and I find your way of working unacceptable.
The availability (in stock 24/48h or 10 days) is clearly indicated when the customer views the item.
The item you ordered was 10 days, hence the delay.
Best regards.\nThe Héros Décor Team
Everything is okay
Good quality stickers, great price. Delivery to the wrong parcel pickup point but otherwise okay packaging
Very fast shipping and delivery (before Christmas, phew), I had sent a worried email to which I received a reassuring response, it's great, well-packaged order and superb cardboard crest. I am delighted.
Beautiful duvet cover
The product matches the description. The site works well. The delivery was fast.
Fast delivery, perfect packaging, and very high-quality product. Very happy with my purchase!
Purchase as described but chaotic delivery!!!
We are sorry for this experience.
According to the carrier's tracking, he tried to contact you. And he postponed the delivery to the next day.
It was just before Christmas, and the carriers were very busy.
We hope your child was delighted with this beautiful princess bed.
Best regards,
The Héros Décor Team
I am waiting for one of the two packages
Easy order and fast shipping. Only downside, the descriptions (size in cm) of the item for adults and children are the same.
Very good.
Very pretty, look matching the photo. Regret that there isn't a larger size.