★★★★★
based on 1926 reviews published
Latest customer reviews
Hello Jean Philippe, Thank you for your message. Indeed, when I look at the order, it is from Mr. Jean PHILIPPE. You must have forgotten to provide the name. Fortunately, everything is back to normal. See you soon on BBG!
Except for the fact that my name is Jean Philippe Joly and not just Jean Philippe, everything went well! They didn't want to give me my package!
Never disappointed
The recipient was delighted with her gift. Thank you
Everything is perfect 🤗 The gift was greatly appreciated and the manager is adorable, he solved my problem with great kindness, which is very reassuring
Product received as described and pretty
Very nice site, not disappointed with my order
Super service. They went above and beyond despite the COVID delays. Successful delivery before Christmas and great customer contact.
Hello Valérie, Thank you for your message. What do you find small about this lovely toy chest? https://www.bebegavroche.com/coffre-jouets-et-rangement-enfant-blanc-bois.html The dimensions are indeed: 70x35x45 cm. See you soon. The BBG team
Hello Marie-José, Thank you for your message. You are right, a bad computer handling caused your order to be sent on time but to the wrong address. Our apologies again for this hiccup, which is very rare fortunately. Have a nice day. The BBG team
The products sent seem to be compliant. However, the delivery was made in two shipments due to a registration error and the recipient's label was incorrect on the delivery note... too bad!
Package delivered on time and received in good condition, perfect!
As ordered
Simple and quick 👌🥰 Thank you to the team and happy holidays 🎉 🥳 at the end of the year ✨
Product as described Thank you
Hello Marie, Thank you for your message. We are delighted that you liked the packaging. We will be even happier to see a 5-star rating as soon as you have put up this magnificent Paw Patrol poster. Follow the installation instructions and it will be great. See you soon. The BBG team
I will put up the poster after Christmas, perfect packaging, I can't wait to see it up
Hello Nadine, And thank you for your stars. We will contact you regarding the delivery to understand what happened. Thank you and see you soon. The BBG team
Nothing to say about the items you sell. However, the delivery person was not great. Too bad
Very nice life-size representation of Bambi. It made an impression. Thank you
Hello, We are sorry for this experience. It happens that packages suffer during transport. But we want to remind you that the customer must refuse the package if it is completely open, even if some delivery people are in a hurry to leave. We have made a complaint to the carrier. We informed you that given the Christmas period, the delays were longer because the traffic is very high. You called us back on Friday the 17th. We are Sunday, December 19. We are doing our best to meet requests. Thank you for your understanding. The BBG team
Very good
No, product delivered very quickly, thank you.
Perfect. Well-packaged parcel.
Delivery on time. Responsive manager.
Deplorable experience, I wanted to please my boy for the holidays, I received a trampled sticker and my return request which dates back a few weeks remains in vain, worse the customer service doesn't even bother to respond. Avoid this site.
I can only recommend this site. The order tracking service is excellent.
Fast shipping. Quality product.
Well received, however the packaging was just a taped box and the gift inside was all bent at the top due to the box (Dewok figurine)
Very nice
Very satisfied
Very fast and careful shipping, nothing to complain about.
This is not the first time I order from BBG, I ordered 8 years ago and they were still just as good, fast and efficient, I recommend.
On 5 items ordered, I only received one item. During delivery, the delivery person said he didn't need a signature and left the box and hurried away; my box was completely open with only one item inside and no invoice or delivery note. Baby Gavroche does not want to hear about a refund, claiming he will supposedly conduct an investigation with the GLS company (which is also very poorly rated with bad reviews). To this day, no news from Baby Gavroche despite having called again to find out where the so-called investigation was, he simply replied that he was overwhelmed and that he wrote my name on a post-it that he put on his keyboard to remind me but still no news.
Very fast and super efficient
Super
Small logistics issue at first but very responsive and accommodating team.
Very fast delivery ☺️
Beautiful wooden toy, very good quality. Top customer service and fast delivery. I recommend.
Order received very quickly