/10
★★★★★
based on 1870 reviews published
★★★★★
based on 1870 reviews published
Latest customer reviews
5
/5
★★★★★
I will put up the poster after Christmas, perfect packaging, I can't wait to see it up
Luce P.
purchased on 07/12/2021
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5
/5
★★★★★
Hello Nadine, And thank you for your stars. We will contact you regarding the delivery to understand what happened. Thank you and see you soon. The BBG team
Nadine M.
purchased on 09/12/2021
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Answer from BBG DECO DE HEROS
Delivery on time, products as described
5
/5
★★★★★
Nothing to say about the items you sell. However, the delivery person was not great. Too bad
Saïda C.
purchased on 09/12/2021
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5
/5
★★★★★
Very nice life-size representation of Bambi. It made an impression. Thank you
Caroline S.
purchased on 08/12/2021
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1
/5
★☆☆☆☆
Hello, We are sorry for this experience. It happens that packages suffer during transport. But we want to remind you that the customer must refuse the package if it is completely open, even if some delivery people are in a hurry to leave. We have made a complaint to the carrier. We informed you that given the Christmas period, the delays were longer because the traffic is very high. You called us back on Friday the 17th. We are Sunday, December 19. We are doing our best to meet requests. Thank you for your understanding. The BBG team
Ludivine A.
purchased on 02/12/2021
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Answer from BBG DECO DE HEROS
Perfect
5
/5
★★★★★
Very good
Brahaj J.
purchased on 07/12/2021
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5
/5
★★★★★
No, product delivered very quickly, thank you.
Yasmina B.
purchased on 08/12/2021
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5
/5
★★★★★
Perfect. Well-packaged parcel.
Catherine M.
purchased on 01/12/2021
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4
/5
★★★★☆
Delivery on time. Responsive manager.
Gerard S.
purchased on 07/12/2021
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1
/5
★☆☆☆☆
Deplorable experience, I wanted to please my boy for the holidays, I received a trampled sticker and my return request which dates back a few weeks remains in vain, worse the customer service doesn't even bother to respond. Avoid this site.
Fabien M.
purchased on 30/11/2021
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Answer from BBG DECO DE HEROS
Hello Fabien, We are sorry for this experience. We asked you for photos to understand what happened during delivery. To date, we have not received anything. Our policy is to replace or refund an item if it turns out that we are responsible. Thank you for your understanding. The BBG team.
5
/5
★★★★★
I can only recommend this site. The order tracking service is excellent.
Anne D.
purchased on 06/12/2021
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5
/5
★★★★★
Fast shipping. Quality product.
Nadette G.
purchased on 06/12/2021
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3
/5
★★★☆☆
Well received, however the packaging was just a taped box and the gift inside was all bent at the top due to the box (Dewok figurine)
Remy C.
purchased on 05/12/2021
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Answer from BBG DECO DE HEROS
Hello Rémy, The figurines are usually well packaged in a large cardboard envelope. Your item suffered from the transport hazards. As we mentioned, our team can proceed with the refund or replacement of your item. Best regards. The BBG team
5
/5
★★★★★
Very nice
Émilie C.
purchased on 04/12/2021
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5
/5
★★★★★
Very satisfied
Marieme D.
purchased on 04/12/2021
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5
/5
★★★★★
Very fast and careful shipping, nothing to complain about.
Virginie V.
purchased on 30/11/2021
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5
/5
★★★★★
This is not the first time I order from BBG, I ordered 8 years ago and they were still just as good, fast and efficient, I recommend.
Cathy C.
purchased on 02/12/2021
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5
/5
★★★★★
On 5 items ordered, I only received one item. During delivery, the delivery person said he didn't need a signature and left the box and hurried away; my box was completely open with only one item inside and no invoice or delivery note. Baby Gavroche does not want to hear about a refund, claiming he will supposedly conduct an investigation with the GLS company (which is also very poorly rated with bad reviews). To this day, no news from Baby Gavroche despite having called again to find out where the so-called investigation was, he simply replied that he was overwhelmed and that he wrote my name on a post-it that he put on his keyboard to remind me but still no news.
Clement B.
purchased on 01/12/2021
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5
/5
★★★★★
Very fast and super efficient
Roxane F.
purchased on 01/12/2021
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5
/5
★★★★★
Super
Brochet C.
purchased on 01/12/2021
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5
/5
★★★★★
Small logistics issue at first but very responsive and accommodating team.
__ E.
purchased on 27/11/2021
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4
/5
★★★★☆
Very fast delivery ☺️
Sindy C.
purchased on 28/11/2021
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5
/5
★★★★★
Beautiful wooden toy, very good quality. Top customer service and fast delivery. I recommend.
Ericka L.
purchased on 29/11/2021
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5
/5
★★★★★
Order received very quickly
Valerie C.
purchased on 29/11/2021
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1
/5
★☆☆☆☆
I received my package well, timing and delivery were top-notch. However, the product does not satisfy me, whether it's the color or the installation, I am very disappointed. The markers were not aligned after 3 strips, the result was ugly and we strictly followed the installation method via the tutorials and advice on the site. To be avoided.
Sabrina M.
purchased on 27/11/2021
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Answer from BBG DECO DE HEROS
Hello Sabrina, To install this type of wallpaper, you indeed need to follow a very specific protocol. Our supplier Walltastic https://walltastic.com/ has been awarded for the quality of its manufacturing. Have you watched the installation video? Best regards The BBG team
3
/5
★★★☆☆
Wallpaper damaged at the edges but packaging carton in good condition so it comes from the moment of packing.
Pierre J.
purchased on 28/11/2021
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Answer from BBG DECO DE HEROS
Hello Pierre, Thank you for your message. We discussed the issue. Our suppliers use automated processes to ensure optimal manufacturing. Did you contact our after-sales team? Best regards. The BBG team
5
/5
★★★★★
Very beautiful bed, my little girl is delighted.
Yasmina S.
purchased on 27/11/2021
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5
/5
★★★★★
Everything was great! The product is top-notch, arrives very quickly, and no problems 👍
Nathalie C.
purchased on 26/11/2021
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5
/5
★★★★★
Very good Packaging Product quality Delivery time Everything is ok Best regards
Mireille N.
purchased on 25/11/2021
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5
/5
★★★★★
Perfect
Merignac B.
purchased on 23/11/2021
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