/10
★★★★★
based on 1870 reviews published
★★★★★
based on 1870 reviews published
Latest customer reviews
4
/5
★★★★☆
Ok
Carl D.
purchased on 23/11/2021
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5
/5
★★★★★
Very fast
Karine U.
purchased on 24/11/2021
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5
/5
★★★★★
Good product delivered quickly.
Martine S.
purchased on 19/11/2021
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1
/5
★☆☆☆☆
Received a damaged package the day after the scheduled delivery, so not there. Fortunately received by a neighbor who noted 'subject to' half of the bed elements are missing, please contact me.
Elisabeth B.
purchased on 18/11/2021
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Answer from BBG DECO DE HEROS
Hello Elisabeth, We are sorry for this experience. During deliveries, you should always ensure that the package is in good condition before accepting it from the delivery person. Otherwise, you should refuse the package. You can also take photos and send them to us so we can escalate the information to our carrier. This allows us to open an investigation, which can trigger the replacement or refund of the customer's order. Best regards. The BBG team
5
/5
★★★★★
Fast and efficient delivery, nothing to report, they are attentive, helpful, thank you.
Ourida Q.
purchased on 10/11/2021
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5
/5
★★★★★
Very happy with my order, very friendly welcome.
Sylviane A.
purchased on 15/11/2021
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5
/5
★★★★★
Very good product!
Patricia S.
purchased on 18/11/2021
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4
/5
★★★★☆
I received my package very quickly and the items were exactly what I hoped for. Bravo!
Marilyse D.
purchased on 16/11/2021
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5
/5
★★★★★
Everything is in order. The delivery, the tracking, and the merchandise.
Magali L.
purchased on 15/11/2021
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1
/5
★☆☆☆☆
Package not opened because it is a gift for Christmas for my son who has Down syndrome.
Veronique F.
purchased on 15/11/2021
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Answer from BBG DECO DE HEROS
Hello Véronique, Thank you for your message. We hope you will rate the Spiderman figurine again, which has become a collector's item as our supplier no longer manufactures it. https://www.bebegavroche.com/figurine-carton-spiderman-marvel.html See you soon. The BBG team
5
/5
★★★★★
Items meet my request, I recommend.
Delphine L.
purchased on 15/11/2021
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1
/5
★☆☆☆☆
Super disappointed, I received my order where one of the items was replaced by another. I sent an email to explain my problem and never received a response.
Maude S.
purchased on 12/11/2021
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Answer from BBG DECO DE HEROS
Hello Maude, We are sorry for this experience. Our after-sales service responds very quickly to requests whether by email, Facebook messenger, or by phone. We did not see your message, otherwise we would have called. Our team is at your disposal to help you.
5
/5
★★★★★
Very satisfied
Claude N.
purchased on 14/11/2021
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5
/5
★★★★★
Good quality products, very fast delivery.
Laurianne H.
purchased on 14/11/2021
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3
/5
★★★☆☆
Shipping costs are very high. This limits the choice of orders.
Aurelie C.
purchased on 13/11/2021
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Answer from BBG DECO DE HEROS
Hello Aurélie, Thank you for your message. We have decided to sell at the fairest price. And for now, to transparently show the transport costs. They are high for a small order. We are working on the issue 😉 See you soon. The BBG team
5
/5
★★★★★
Beautiful products (bath towels), perfect all around.
Lidy B.
purchased on 12/11/2021
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5
/5
★★★★★
I am very happy with my order and the communication service. I recommend.
Nora F.
purchased on 11/11/2021
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5
/5
★★★★★
I was able to place my order quickly on the site and the receipt of the package was perfect. Thank you
Sehnaz A.
purchased on 11/11/2021
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3
/5
★★★☆☆
Nothing to say about Baby Gavroche. However, GLS is still keeping my package in their depot in Tongres while the expected delivery date was last Monday, November 15. I sent an email to the carrier this Wednesday the 17th, but still haven't received a response. Order 100302665 GLS Package 92559949883 Thank you.
Céline F.
purchased on 09/11/2021
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Answer from BBG DECO DE HEROS
Hello Céline, Thank you for your message. It is true that the delivery of your package in Belgium is more complicated than expected. According to the tracking, it is (finally) on its way to being delivered. Don't hesitate to send us photos of the Frozen bed tent ;+) See you very soon. The BBG team
5
/5
★★★★★
Received very quickly but being a Christmas gift after removing the packaging it is not possible to unpack it completely so to be seen later. Thank you
Ghislaine B.
purchased on 09/11/2021
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5
/5
★★★★★
Fast and efficient. The chest is nice.
Michele D.
purchased on 09/11/2021
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5
/5
★★★★★
Products compliant with the description. Package received very quickly
Amandine F.
purchased on 09/11/2021
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4
/5
★★★★☆
Package well received, packaging a bit damaged but the product is fine. However, having crumpled and balled up the invoice to use it as a wedge to prevent movement in the box, I find that not very serious.
Sébastien K.
purchased on 09/11/2021
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Answer from BBG DECO DE HEROS
Hello Sébastien, Thank you for your message. The delivery note must have moved around in the package that did not need padding. Indeed the wallpaper and the glue provided are well protected by our team. If you want a new delivery note we can send you another one ;+) More seriously, we would love to have photos of the space adventure wallpaper! See you soon. The BBG team
5
/5
★★★★★
Very good
Annie Q.
purchased on 09/11/2021
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5
/5
★★★★★
Well received, as this is a Christmas gift, we haven't opened it yet.
Nicole T.
purchased on 30/10/2021
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5
/5
★★★★★
Great, compliant and ultra fast shipping
Le Pochat D.
purchased on 08/11/2021
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4
/5
★★★★☆
Fast and compliant delivery. Shipping costs a bit high
Jean Claude I.
purchased on 07/11/2021
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5
/5
★★★★★
Fast shipping, serious site, item compliant with the description
Audrey P.
purchased on 08/11/2021
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5
/5
★★★★★
Impeccable
Maëva N.
purchased on 07/11/2021
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5
/5
★★★★★
Perfect
Patrick P.
purchased on 07/11/2021
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