English 
Français 
Deutsch 
A
Rating: 5 out of 5
Package received quickly! Careful packaging and complete order. Nothing to say!
Translated reviews
Customer reviews of Bonbonrama
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 770 published reviews
Summary of reviews
Bonbonrama consistently delivers fast delivery and careful packaging, with many reviews highlighting orders arriving on time and in good condition, including pallets prepared with care and shipments that are easy to order online. The store offers a wide selection of candies at attractive prices, with customers praising the variety, the ongoing availability of trendy merchandise, and the overall ease of ordering. Customer service is repeatedly described as professional, friendly, responsive, and accessible by phone, contributing to a reliable buying experience. Packaging is mentioned as consistently secure, with goods arriving intact and shipments described as well packaged and reliable.
All reviews
A
Rating: 5 out of 5
The parcels arrived in very good condition. Fast and impeccable service
Translated reviews
A
Rating: 5 out of 5
VERY GOOD
Translated reviews
A
Rating: 5 out of 5
Fast and very well packaged.
Translated reviews
A
Rating: 5 out of 5
Very good, fast delivery, thank you!
Translated reviews
A
Rating: 5 out of 5
Fast delivery. Compliant products. Good communication.
Translated reviews
A
Rating: 5 out of 5
and thanks again for the speedy delivery
Translated reviews
A
Rating: 5 out of 5
Attractive price.
Fast, quality delivery.
Translated reviews
Fast, quality delivery.
A
Rating: 5 out of 5
fast, impeccable delivery and plenty of choice
Translated reviews
A
Rating: 4 out of 5
Super fast delivery. One lollipop bag was punctured.
Translated reviews
A
Rating: 5 out of 5
excellent
Translated reviews
A
Rating: 5 out of 5
Nickel
Translated reviews
A
Rating: 5 out of 5
Nothing to say, fast delivery, good price, I recommend!
Translated reviews
A
Rating: 5 out of 5
Very good and very fast I love it
Translated reviews
A
Rating: 4 out of 5
Very responsive, despite an oversight in the order which was quickly rectified.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
T well
Translated reviews
A
Rating: 5 out of 5
super
Translated reviews
A
Rating: 4 out of 5
complies with my request and is fast
Translated reviews
A
Rating: 5 out of 5
correct order and delivery
Translated reviews
A
Rating: 4 out of 5
no worries from bonbonrama just the delivery was delayed by the deliveryman .
Translated reviews
A
Rating: 5 out of 5
fast, trouble-free service
Translated reviews
A
Rating: 5 out of 5
There's nothing to complain about with your way of working: orders are taken quickly, pick-up and delivery are equally quick, and the products are delivered in good condition and on a TV that exceeds all expectations.
Translated reviews
A
Rating: 5 out of 5
Very efficient Ordering and shipping
Translated reviews
A
Rating: 5 out of 5
very good very fast
Translated reviews
A
Rating: 5 out of 5
Top!!! Order received on time as expected.
Translated reviews
A
Rating: 5 out of 5
it's perfect, very quickly delivered in a very sympathetic way and very smiling, very attentive, site very easy to use, very clear, without surprise.
Translated reviews
A
Rating: 5 out of 5
easy ordering and fast delivery.
Translated reviews
A
Rating: 4 out of 5
Thank you
Translated reviews
A
Rating: 5 out of 5
Very good selection, fast shipping, loyalty points, and interesting special offers.
Translated reviews
A
Rating: 5 out of 5
Very well packaged and delivered very quickly
Translated reviews
A
Rating: 5 out of 5
Everything is perfect
Translated reviews
A
Rating: 5 out of 5
Fast serious I recommend!!!
Translated reviews
A
Rating: 5 out of 5
Lots of choice and fast delivery. Very friendly staff. I highly recommend this wholesaler.
Translated reviews
A
Rating: 5 out of 5
Delivered ahead of schedule and very good value for money.
Translated reviews
A
Rating: 5 out of 5
At the reception 2 packages opened without too much damage. The management immediately sent me a package to compensate me for the damage.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 3 out of 5
Finds as soon as candy bag is opened and delivery is slow
Translated reviews
Response from Bonbonrama
Thank you for your feedback. We're sorry that some packages were opened in transit. We do our utmost to protect our confectionery as much as possible in the boxes. But despite this, the sometimes harsh transport conditions have taken their toll on our protection. But our customer service department is there to deal with this kind of incident, provided, of course, that you report it to us. Perhaps you didn't consider the damage sufficient to take the trouble to report it to us? As far as transport is concerned, GLS guarantees a delivery time of between 1 and 3 days, depending on the area in France. Your order was placed on a Saturday. It therefore left on Monday and arrived on Thursday, i.e. 3 days later. The delivery time is therefore on target, even if we're more used to seeing a 48-hour delivery time for shipments to the north.
A
Rating: 4 out of 5
Fine, but the pallet arrived in poor condition
Translated reviews
Response from Bonbonrama
Thank you for your feedback. We are sorry that the carrier damaged the pallet. In this type of situation, please do not hesitate to call us to report the incident. In your case, our customer service department will contact you to find out whether any goods have been damaged. Next time, don't hesitate to make a reservation on the delivery note, taking a photo of the pallet. Our carrier (Schenker-Joyau) insures the goods transported, and if any sweets are damaged, you will be promptly compensated and suffer no prejudice.
A
Rating: 5 out of 5
Quick handling of my order/ on-time delivery/ complete and well-protected products
Translated reviews