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★★★★★
based on 254 reviews published
Latest customer reviews
I had a glitch with an update to camera and associate worked with me until it was resolved. In todays world it is rare to get dedicated service when a product has issues. This company goes above and beyond to make sure consumers are happy with the product.
Ok
Quality equipment, but considering the price (v4pro about 450€ delivered), it seems a bit petty not to provide a quality micro sd card with its adapter!
Thank you for your feedback.
Indeed with our current offer, the Cambox V4 pro is not delivered with a SD card. It is marked in the product sheet.
We hope you could find one. If not, we offer it directly on our website in the "store" category.
Sincerely yours,
The CAMBOX team.
Very good, improved the sound, otherwise great.
Very satisfied with the service to solve the problem of an update! Thank you Sébastien !
Top
Well received not yet used
Brilliant service , will definitely recommend
The camera is great, but it would be great if there was a description in German. Since I don't speak English very well and certainly not French. Otherwise, I am delighted with the service and the fast delivery.
Super sav following an update problem
Jim's perfect remote intervention to solve my problems. Thank you
I contacted the chat on a Friday at 11:30 pm and a technician spent 30 minutes with me to fix my problem. Golden Sav!
Fast and accurate shipping.
Cambox Europe review - 100% EXCELLENT, merci beaucoup. Je suis tres contente with their customer service and their products. Delivery company review - awful!
No worries. Fast.
Product received damaged...
Thank you for your message.
Our cameras are tested and submitted to a quality procedure before being packaged.
Your received product was certainly damaged during transport, unfortunately this happens.
According to our customer follow-up, our after-sales team reacted instantly when you reported your problem.
We are still available.
Sincerely,
The CAMBOX team.
Meets expectations.
The device is very impressive. The service is excellent. Some fiddling is required to get it working with your phone, but the team are always online to help and support.
Ultra competent and efficient after sales service!!! I am thrilled to have my camera back in order!!! Thank you for everything!
Great product and price
Jim was extremely efficient and helpful with the software update. Everything was very clearly explained and he made the whole process very easy. Thank you very much for all your time and help
Very very good. Very well informed. Package received very quickly. Only happiness.
Following a technical problem, I had a technician, Jim, come on line who was perfect both technically and in terms of friendliness. Problem solved very efficiently. Top I will recommend Cambox and technical teams.
Very interesting product, good quality. Arrived in good condition. The only problem is when we contact to have the follow-up no answer and it is necessary to insist to have some. One remains in the unknown during several days. It's a pity.
Thank you for your feedback.
We have taken your comment into account in order to improve the quality of our customer service.
We remain available.
Sincerely yours,
The CAMBOX team.
Fast shipping, very well packed. 1st test in karting successful product at the top
I was helped by Sèbastien. He was very patient, skillfull and helpfull. He did a great job.
Very professional and responsive hotline.
Very competent and friendly customer service 🙂
I bought the camera as a gift for a friend, I will surely end up buying one for my motorcycle and quad rides
Everything is perfect, no problem.
Major problem on a CAMBOX V4Pro. Very quick reaction from the team. Great follow-up and multiple remote checks. Thanks again Jim!
Very helpful, great service
Great support! However, the product took a while to reach a stable result!
Very nice success that this camera French manufacture, discreet with a beautiful image quality. 2020 purchase to equip mountain bike helmet and equestrian competitions. Thank you for the exemplary reactivity of the repair team in case of problems. Sportively...
Amazing customer service! Victor responded almost immediately to my question about my new Cambox V4 Pro, and walked me through how to download newest update. He was kind, courteous, and patient. SO patient that he spent 90 minutes walking me through every step. Would highly recommend!
Super
Jim was helpful in fixing my cambox through TeamViewer and updating it to the current firmware
A very reactive "Chat" to answer and solve small computer problems, even very late at night
5 stars for the intervention of the technician who solved my problem. Friendly, fast and efficient.
A very efficient and attentive after-sales service