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G
Rating: 5 out of 5
Listening to the customer, very professional, product quality ⭐⭐⭐⭐⭐
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Customer reviews of CARREMENT BELLE
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 660 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with quick processing and on-time shipping, and customers praise careful, personalized packaging that includes handwritten notes and thoughtful samples. They highlight strong product quality across numerous scents, with many customers noting enjoyable aromas, long-lasting hold for some fragrances, and good value for money. The customer service and contact experience stand out, featuring direct communication, personal assistance, and attentive handling of orders, address confirmations, and issues, contributing to a confident overall experience. Overall, shoppers report repeat purchases, strong recommendations, and a sense of trust in the store’s reliability and care.
All reviews
D
Rating: 4 out of 5
Hello, I just want to report that I did not receive my package on time due to the incomplete address label from your side. Otherwise, the perfume itself is great, I love it, and I will order another one but in a different fragrance from the samples I received. Thank you.
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Z
Rating: 5 out of 5
Incredible!! Super neat packaging and a magnificent scent, I'm really so happy to have ordered from you!
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C
Rating: 3 out of 5
Package received well. In good external condition but inside the boxes of the bracelets were completely crushed and therefore impossible to gift them like this. I have to find a solution. Moreover, the bracelet I kept for myself out of the 4 purchased, the knot of the link came undone, so the bracelet fell on a stone floor and broke. So I am not very satisfied with my purchase of 4 bracelets.
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Response from CARREMENT BELLE
Hello Catherine and sorry if your package was mishandled during transport: we take several precautions to ensure that our products are not affected by the uncertainties of transport, but unfortunately, this is not always enough and you clearly had bad luck this time. Please feel free to contact us before your next order, we will find a solution for the bracelet that came undone. In the meantime, enjoy discovering our perfumes, I hope you find your happiness... and that we will make your choice difficult! Have a nice day and see you soon... Maxime
B
Rating: 5 out of 5
Very quick package reception with a personalized note! I recommend it 100%! Plus, it's made in France!
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N
Rating: 5 out of 5
Always fast shipping
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C
Rating: 5 out of 5
Fast shipping, well packaged, a nice little note but above all a scent that smells so good and lasts long
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C
Rating: 5 out of 5
Subtle perfume I love fast delivery
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A
Rating: 5 out of 5
Thank you very much for everything! Beautiful experience
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A
Rating: 5 out of 5
fast expedition product corresponding to the description
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P
Rating: 5 out of 5
Perfect Thank you
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F
Rating: 5 out of 5
The shipping is fast and the order tracking is perfect. Thank you to the whole team.
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M
Rating: 5 out of 5
Fast shipping, nice little gift, I recommend
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G
Rating: 5 out of 5
Ottimo profumo e spedizione veloce
I
Rating: 5 out of 5
Beautiful presentation of the samples, you can choose your fragrance calmly.
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Y
Rating: 5 out of 5
-
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C
Rating: 5 out of 5
Express delivery, always a kind word. Perfect.
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M
Rating: 5 out of 5
Excellent product and excellent order tracking
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D
Rating: 5 out of 5
Oh great, and a little note slipped in the package, it's always nice.
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J
Rating: 5 out of 5
Shipping, delivery on point. The product ordered, however...... Useless, nothing to do with the essence ordered. I will not order from you again and will not recommend your brand.
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Response from CARREMENT BELLE
I am relieved that our phone conversation helped to better understand the problem and reassured you about the quality of our perfumes Jean-François. In the future, whether with us or with our colleagues, do not hesitate to order a sample box before you start. I hope you find your happiness among the 3 samples offered in your package, otherwise good luck and see you soon maybe! Maxime
M
Rating: 5 out of 5
good
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I
Rating: 5 out of 5
I received the perfume very quickly. I am satisfied with my purchase: ippi pure patchouli essence. It smells very good and lasts a long time, no need to apply much. I recommend it to all patchouli lovers.
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C
Rating: 5 out of 5
I had been looking for a good patchouli perfume for a long time and I finally found a real patchouli. Small downside, the shipping costs to Belgium (10 euros)
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N
Rating: 5 out of 5
still just as satisfied :)
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C
Rating: 5 out of 5
Great perfume that I have been using for 30 years. Fast delivery with a little handwritten thank you. I recommend.
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C
Rating: 5 out of 5
Quick handling of my order. The free little samples are great! Thank you
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J
Rating: 5 out of 5
For years, always satisfied with my Patchouli perfume, thank you.
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N
Rating: 5 out of 5
Still just as delighted
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P
Rating: 4 out of 5
Very good, very fast
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S
Rating: 3 out of 5
A bit long for delivery
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Response from CARREMENT BELLE
Indeed Sylvain, your Discovery Pack should have been delivered within 48 hours after its shipment, but it took a week. We are sorry for this delay beyond our control, especially frustrating since we shipped your package in less than 24 hours as promised. I hope you find happiness among our perfumes to give Colissimo a chance to make up for it: they are generally very efficient! Have a nice day and see you soon... Maxime
J
Rating: 5 out of 5
Excellent I love patchouli,
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C
Rating: 5 out of 5
The shipment is prepared with care and the products are excellent.
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G
Rating: 5 out of 5
Perfect
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P
Rating: 4 out of 5
Good perfume but I regret the shipping costs starting from 65 euros
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A
Rating: 5 out of 5
Product I already knew, satisfied as well as the delivery I recommend the products
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C
Rating: 5 out of 5
Reactivity, product in line with expectations. There is always a very nice note from Cécile with samples. Expertise to retain customers. I love your perfume.
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R
Rating: 5 out of 5
Absolutely delighted in every way. It is pleasant to receive a quality product and to feel the human contact behind the preparation of its shipment.
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L
Rating: 5 out of 5
Clear site, nice products and fast delivery.
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W
Rating: 5 out of 5
Many good smells, well-cared delivery. To recommend
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M
Rating: 3 out of 5
Very good patchouli scent present but unfortunately the longevity during the day is not great
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Response from CARREMENT BELLE
We are happy to read that you like our ippi patchouli perfume, Martine, thank you for your curiosity! This version offers a longevity of a day to the vast majority of our customers, but it is true that the longevity of a perfume can vary from person to person, depending on the skin and the cosmetic routine of the person wearing it. If you are looking for more intensity, power, and better longevity, don't hesitate to choose the pure ippi patchouli perfume next time: the formula is the same, but it is even more concentrated! Otherwise, spray your perfume on your clothes or hair to improve longevity throughout the day. We wish you many beautiful adventures with your new perfume and hope to hear from you soon... Maxime