9.6/10
★★★★★
based on 1471 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
A long-standing customer, I was very unpleasantly surprised by the smell of patchouli, which I didn't recognize and which I don't like. As a result, I didn't keep the bottle. I regret my purchase ...
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Véronique S.(acheteur vérifié)
purchased on 12/03/2024 
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Answer from CARREMENT BELLE
We're surprised, Véronique, because you've been ordering our "vanilla" fragrance for several years, but you've never ordered "ippi patchouli" (not from our website, anyway). What's certain is that this fragrance hasn't changed: it's been our iconic fragrance since 1988, and we'd have no interest in changing a formula that's so popular. Be careful not to compare our fragrance to patchouli essential oil or other perfumes containing patchouli: although over 40% of our "ippi patchouli" is natural Indonesian patchouli, it also contains other ingredients to give it personality and depth. The comparison is therefore irrelevant. We're sorry, however, that you don't like it, but there's no accounting for taste! We hope you've appreciated the quality of our service: shipment in less than 2 hours, delivery in 48 hours, little touches... We hope to see you soon. Maxime
1/5
★☆☆☆☆
Disappointed by the frangrance, I can't find the patchouli .... A gourmand note disturbs me ... too bad.
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Andrea M.(acheteur vérifié)
purchased on 14/01/2024 
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Answer from CARREMENT BELLE
We'd love you to fall in love with our Andrea fragrance, but unfortunately the chemistry isn't always there. And yet, this fragrance's formula contains over 40% natural patchouli from Indonesia: the main ingredient. While the gourmand note mentioned is not a primary facet of this juice, that's the beauty of perfume: everyone interprets it in their own way, and it's surely this subjectivity that makes the relationship with one's perfume so strong and personal. Good luck in your quest for the perfect perfume, and thank you for giving our fragrances a chance. I hope to see you soon... Maxime
1/5
★☆☆☆☆
I'm not satisfied because I don't like the smell of the perfume I bought but otherwise, the delivery times, the packaging ... are perfect, nothing to say
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Julia S.(acheteur vérifié)
purchased on 23/11/2023 
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Answer from CARREMENT BELLE
When you can't find what you're looking for in one of our fragrances, we're the first to apologize. As we explained in our conversation with Julia, don't hesitate to order our Discovery Pack before buying a new bottle in the future! Happy holidays and good luck in your olfactory quest...
1/5
★☆☆☆☆
Very disappointed by the fragrances' staying power. After 10 minutes of wear, the scent disappears. Otherwise, the fragrances are nice. Too bad it evaporates too quickly.
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Patricia D.(acheteur vérifié)
purchased on 19/08/2023 
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Answer from CARREMENT BELLE
Thank you for your curiosity in testing our Patricia fragrances: we're very sorry if you didn't find what you were looking for. If our fragrances didn't hold up, we'd probably no longer be here, 35 years after the creation of our first perfume. So it's worth trying to understand why you felt that way. While some fragrances in our collection are designed to be discreet and confidential (musk or alõ, for example), others offer a beautiful trail and a long afterglow. But it's important to remember that a fragrance can react, smell or hold up differently from one person to another, because how it holds up depends very much on the wearer's skin. What's more, sports and perspiration will alter the way a fragrance holds up: try them on a normal day to see if you notice any difference. Don't hesitate to perfume your clothes, on which the fragrance will last longer, or opt for a pure perfume, which will be even more concentrated and therefore more intense than eau de parfum.
Last but not least, our samples come with an ear bud, which is admittedly less practical than a spray bottle for dosing and distributing the fragrance. This may also explain the impression of lightness, which could disappear with your bottle, as the latter is equipped with a spray bottle. I hope that these elements will enable you to test our fragrances in other conditions, and that the magic with your skin will work! If not, I wish you a wonderful continutation and good luck in your quest for fragrance... See you soon, Maxime
1/5
★☆☆☆☆
I didn't like the scents at all. There is a roaming smell to all the scents.
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Isabelle D.(acheteur vérifié)
purchased on 16/02/2023 
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Answer from CARREMENT BELLE
Hello Isabelle, and thank you for having the curiosity to discover our fragrances! We are very sorry if you did not find what you were looking for in our collection. However, we are surprised by your message, because the 12 eaux de parfum that you were able to test thanks to our Discovery Pack are all very different. From the discreet musk to the powerful kilim, from the floral label rose to the woody and earthy ippi patchouli, from the aromatic alfred kafé to the marine ïōdé or from the gourmand vanilla to the festive alõ to name a few, we find it hard to compare. Some perfumes belong to the same olfactory family (musky ones are represented by musk and original musk, oriental ones by ippi patchouli, kilim or so for example), but we try to build, perfume by perfume, a balanced and varied collection. We sincerely wish you to find the perfume you are looking for with our fellow perfumers! Don't hesitate to offer your Discovery Pack to a loved one, hoping that it will make someone else happy... Have a nice day and a good quest!
1/5
★☆☆☆☆
The site is great .fast efficient simple I am just disappointed with the perfume Hipipatchoulisuev I find different from the one I ordered the time before .my old iarfuum held well smelled terribly patchouli I am sad not to find this happiness this scent cordially boullierb
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Brigitte B.(acheteur vérifié)
purchased on 20/05/2022 
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Answer from CARREMENT BELLE
Thank you for your feedback Brigitte, we are already happy that you appreciated the quality of our service. Concerning our ippi patchouli perfume, it has not changed but the explanation is surely elsewhere! With time, and the more we wear a perfume, our brain has a tendency to "fall asleep": as it gets used to a smell, we have the impression of not smelling our perfume anymore (or less). We can also have the impression that it has changed, because the brain then makes the effort to discover other ingredients and other notes of the perfume, less obvious to perceive at first. To fight against this natural phenomenon that affects us all after wearing the same perfume for a long time, we advise you to either change perfume for a few weeks/months to better find the smell of ippi patchouli (this would be an opportunity to test the sunny ippi patchouli CLAIR which is perfect for summer) or to switch to a higher concentration with the pure ippi patchouli perfume (the same smell but more concentrated and therefore more intense). Note that if you choose the second solution, you may find the same addiction concerns after a while... I hope this feedback will help you to better understand the origin of your problem and I'll see you soon!
1/5
★☆☆☆☆
The packaging is superb, the flavors much less, too sweet and vanilla for my taste. I trusted the reviews which were quite good but I am very disappointed by the product, none of the flavors suits me.
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Marie-aubrey M.(acheteur vérifié)
purchased on 05/01/2022 
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Answer from CARREMENT BELLE
We are also disappointed that you did not find what you were looking for in our Marie-Aubrey fragrances. In our collection, the only gourmand fragrance with sweet and vanilla notes is our Vanilla fragrance. Like tastes and colors, a perfume is subjective and everyone will make their own opinion, but we do not give up and hope to seduce you with our future creations! If you wish to take advantage of the discount code linked to the purchase of your first Discovery Pack, don't hesitate to share it with your friends and family if you have a perfumed gift to give for example... Thank you for having been curious enough to test our fragrances and I hope to see you soon!
1/5
★☆☆☆☆
I am very disappointed with my perfume!!! I've been a patchouli fan for years but where is the patchouli here??? No resemblance.
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Corinne F.(acheteur vérifié)
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Answer from CARREMENT BELLE
As explained in our phone conversation today, it is very difficult to compare perfumes between them Corinne: your perception of the smell of patchouli may be quite different from others because you have your own references, and the perfumes you know do not only contain patchouli, but also other ingredients that give each perfume its own identity. Our ippi patchouli honors the earthy, woody, and resinous aspect of this ingredient in a rather raw scent, imagined in 1988 in honor of the hippie generation. If it doesn't suit you, we're very sorry, but be careful with the words you use because we can confirm that our ippi patchouli fragrance does contain patchouli: a natural patchouli from Indonesia to be precise. Maybe you will find more of the patchouli scent you like in our kilim or ippi patchouli clair fragrances, you can try them with our Discovery Pack if you are curious. It would also have been interesting to share your opinion on the quality of our service, to underline the speed of shipment of your order prepared and sent in less than an hour or the small attentions slipped into your package for example... Have a nice day anyway and see you soon!
1/5
★☆☆☆☆
Disappointed
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Joëlle R.(acheteur vérifié)
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Answer from CARREMENT BELLE
We are the first to be disappointed when our customers don't fall in love with our perfumes, but we have to accept it! On the other hand, we would have liked to know what you thought of the quality of our service, Joëlle: the shipping of your package only a few hours after placing your order, its reception 48 hours later, the little attentions slipped into your package... We hope you are not "disappointed" by all this too! Have a nice day and see you soon...
1/5
★☆☆☆☆
Not a good hold I'm disappointed I thought it would smell more like vanilla I didn't get any compliments DECUE
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Danielle P.(acheteur vérifié)
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Answer from CARREMENT BELLE
We're sorry you didn't fall in love with our Danielle "vanilla" fragrance, next time don't hesitate to start by ordering our sample box to avoid disappointment. As the name suggests, vanilla (a natural vanilla from Uganda to be precise) is the main ingredient of this rather refined fragrance, in which you will also find notes of caramel and almonds in particular, as the description of this fragrance states. Created more than 30 years ago, our loyal customers who are addicted to this perfume describe it as sweet but present and persistent, so we are rather surprised that you consider that it doesn't have a good staying power. Especially since it's a real gourmand whose sweet notes naturally promote persistence, i.e. staying power on the skin. It is true that each skin is different and will diffuse a perfume more or less, but unfortunately we can't control that. To enjoy your perfume longer, don't hesitate to perfume your hair or your clothes! Have a nice evening and we hope to see you soon for new perfumed adventures... Maxime
1/5
★☆☆☆☆
I was pleasantly surprised by the speed and the small attentions of your part but very disappointed in the perfume and in habit of taking reminiscence of patchouli and have especially read that very positive comments concerning your perfume I took the water of perfume hippie not of madness but this perfume does not hold absolutely on my skin it does not smell anything thus very very disappointed and I would not recommend thank you
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Saida N.(acheteur vérifié)
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Answer from CARREMENT BELLE
Good evening Saida and thank you for your feedback although we are sorry that the alchemy does not take between our ippi patchouli and your skin. We take as much care in the quality of our service as in the quality of our products, that's why we offer eaux de parfum which are already very concentrated, and pure perfumes which are even more concentrated in raw materials and therefore even more intense. We cannot let you say that our ippi patchouli eau de parfum does not hold or smell "anything at all, otherwise it would not be our iconic perfume since 1988. On the other hand, it is true that a perfume can react differently on different people, especially because some skins drink the perfume more than others. It is because it is so difficult to find HIS fragrance that it is so important once you have put your nose on it: give this new fragrance time and if your skin drinks it up too quickly perfume your hair, clothes and accessories to enjoy it differently! We sincerely hope that with time the magic will work and we wish you a nice evening!
1/5
★☆☆☆☆
I have been using this product for some time now and it is very good. The package was quickly shipped and quickly received.
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Karyne R.(acheteur vérifié)
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Answer from CARREMENT BELLE
We are also disappointed if you are not fully satisfied Karyne. You say that our ippi patchouli fragrance doesn't "smell like patchouli", but what do you mean by that? This fragrance features Indonesian patchouli indeed, but this ingredient is surrounded by other raw materials to give it contrast and depth as we state on the fragrance sheet. Also it would be interesting to know how you yourself describe the smell of patchouli, as we all have a different interpretation of a smell, and often we refer to fragrances in which the ingredient described was also surrounded by other ingredients. However, we are a little surprised by your comment about the "little scent" of this fragrance which is one of the most powerful in our collection. This perfume is our very first creation dating back to 1988 and since then, its followers praise its persistence (how it stays on the skin). Especially since you ordered the eau de parfum (already highly concentrated in raw materials, therefore powerful by nature) and the pure perfume (even more concentrated therefore more intense), but also the candle which contains more than 10% of perfume, which is a lot, believe us. But perhaps your skin particularly drinks the perfumes in which case we advise you to perfume your clothes or hair for example, on which the perfume will act longer. We are at least relieved that you appreciated the speed of our team to process your order and the quality of the service provided, and I hope that time will make you appreciate our iconic ippi patchouli: this is the magic of Perfume which is alive and can always surprise us! Have a nice day and see you soon... Maxime