CARREMENT BELLE Overall rating

9.61/10
★★★★★
based on 539 published reviews 10 1

Latest negative customer reviews

1/5
★☆☆☆☆
The packaging is superb, the flavors much less, too sweet and vanilla for my taste. I trusted the reviews which were quite good but I am very disappointed by the product, none of the flavors suits me.
Answer from CARREMENT BELLE :
We are also disappointed that you did not find what you were looking for in our Marie-Aubrey fragrances. In our collection, the only gourmand fragrance with sweet and vanilla notes is our Vanilla fragrance. Like tastes and colors, a perfume is subjective and everyone will make their own opinion, but we do not give up and hope to seduce you with our future creations! If you wish to take advantage of the discount code linked to the purchase of your first Discovery Pack, don't hesitate to share it with your friends and family if you have a perfumed gift to give for example... Thank you for having been curious enough to test our fragrances and I hope to see you soon!
1/5
★☆☆☆☆
I am very disappointed with my perfume!!! I've been a patchouli fan for years but where is the patchouli here??? No resemblance.
Answer from CARREMENT BELLE :
As explained in our phone conversation today, it is very difficult to compare perfumes between them Corinne: your perception of the smell of patchouli may be quite different from others because you have your own references, and the perfumes you know do not only contain patchouli, but also other ingredients that give each perfume its own identity. Our ippi patchouli honors the earthy, woody, and resinous aspect of this ingredient in a rather raw scent, imagined in 1988 in honor of the hippie generation. If it doesn't suit you, we're very sorry, but be careful with the words you use because we can confirm that our ippi patchouli fragrance does contain patchouli: a natural patchouli from Indonesia to be precise. Maybe you will find more of the patchouli scent you like in our kilim or ippi patchouli clair fragrances, you can try them with our Discovery Pack if you are curious. It would also have been interesting to share your opinion on the quality of our service, to underline the speed of shipment of your order prepared and sent in less than an hour or the small attentions slipped into your package for example... Have a nice day anyway and see you soon!
1/5
★☆☆☆☆
Disappointed
Answer from CARREMENT BELLE :
We are the first to be disappointed when our customers don't fall in love with our perfumes, but we have to accept it! On the other hand, we would have liked to know what you thought of the quality of our service, Joëlle: the shipping of your package only a few hours after placing your order, its reception 48 hours later, the little attentions slipped into your package... We hope you are not "disappointed" by all this too! Have a nice day and see you soon...
1/5
★☆☆☆☆
Not a good hold I'm disappointed I thought it would smell more like vanilla I didn't get any compliments DECUE
Answer from CARREMENT BELLE :
We're sorry you didn't fall in love with our Danielle "vanilla" fragrance, next time don't hesitate to start by ordering our sample box to avoid disappointment. As the name suggests, vanilla (a natural vanilla from Uganda to be precise) is the main ingredient of this rather refined fragrance, in which you will also find notes of caramel and almonds in particular, as the description of this fragrance states. Created more than 30 years ago, our loyal customers who are addicted to this perfume describe it as sweet but present and persistent, so we are rather surprised that you consider that it doesn't have a good staying power. Especially since it's a real gourmand whose sweet notes naturally promote persistence, i.e. staying power on the skin. It is true that each skin is different and will diffuse a perfume more or less, but unfortunately we can't control that. To enjoy your perfume longer, don't hesitate to perfume your hair or your clothes! Have a nice evening and we hope to see you soon for new perfumed adventures... Maxime
1/5
★☆☆☆☆
I was pleasantly surprised by the speed and the small attentions of your part but very disappointed in the perfume and in habit of taking reminiscence of patchouli and have especially read that very positive comments concerning your perfume I took the water of perfume hippie not of madness but this perfume does not hold absolutely on my skin it does not smell anything thus very very disappointed and I would not recommend thank you
Answer from CARREMENT BELLE :
Good evening Saida and thank you for your feedback although we are sorry that the alchemy does not take between our ippi patchouli and your skin. We take as much care in the quality of our service as in the quality of our products, that's why we offer eaux de parfum which are already very concentrated, and pure perfumes which are even more concentrated in raw materials and therefore even more intense. We cannot let you say that our ippi patchouli eau de parfum does not hold or smell "anything at all, otherwise it would not be our iconic perfume since 1988. On the other hand, it is true that a perfume can react differently on different people, especially because some skins drink the perfume more than others. It is because it is so difficult to find HIS fragrance that it is so important once you have put your nose on it: give this new fragrance time and if your skin drinks it up too quickly perfume your hair, clothes and accessories to enjoy it differently! We sincerely hope that with time the magic will work and we wish you a nice evening!
1/5
★☆☆☆☆
I have been using this product for some time now and it is very good. The package was quickly shipped and quickly received.
Answer from CARREMENT BELLE :
We are also disappointed if you are not fully satisfied Karyne. You say that our ippi patchouli fragrance doesn't "smell like patchouli", but what do you mean by that? This fragrance features Indonesian patchouli indeed, but this ingredient is surrounded by other raw materials to give it contrast and depth as we state on the fragrance sheet. Also it would be interesting to know how you yourself describe the smell of patchouli, as we all have a different interpretation of a smell, and often we refer to fragrances in which the ingredient described was also surrounded by other ingredients. However, we are a little surprised by your comment about the "little scent" of this fragrance which is one of the most powerful in our collection. This perfume is our very first creation dating back to 1988 and since then, its followers praise its persistence (how it stays on the skin). Especially since you ordered the eau de parfum (already highly concentrated in raw materials, therefore powerful by nature) and the pure perfume (even more concentrated therefore more intense), but also the candle which contains more than 10% of perfume, which is a lot, believe us. But perhaps your skin particularly drinks the perfumes in which case we advise you to perfume your clothes or hair for example, on which the perfume will act longer. We are at least relieved that you appreciated the speed of our team to process your order and the quality of the service provided, and I hope that time will make you appreciate our iconic ippi patchouli: this is the magic of Perfume which is alive and can always surprise us! Have a nice day and see you soon... Maxime