Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

M
Marie-Thérèse L.
Rating: 5 out of 5
following a purchase from 04/07/2024
Nothing to report, everything went well
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A
Aude B.
Rating: 5 out of 5
following a purchase from 01/07/2024
Perfect
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E
Evelyne K.
Rating: 4 out of 5
following a purchase from 01/07/2024
Fast delivery
Well-protected product
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M
Marc B.
Rating: 5 out of 5
following a purchase from 01/07/2024
Very good, impeccable service, careful and attentive. I recommend!
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H
Hugues D.
Rating: 5 out of 5
following a purchase from 03/07/2024
Quality products, fast delivery
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/06/2024
Package still not delivered. More than 2 weeks... The delivery person didn't even ring the doorbell!
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N
Nicolas M.
Rating: 5 out of 5
following a purchase from 05/07/2024
Perfect!
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Isabelle B.
Rating: 5 out of 5
following a purchase from 05/07/2024
A lot of choices
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E
Estelle M.
Rating: 5 out of 5
following a purchase from 03/07/2024
Well received
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S
Salette B.
Rating: 5 out of 5
following a purchase from 29/06/2024
Very good
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A
Annie Q.
Rating: 5 out of 5
following a purchase from 28/06/2024
Very satisfied with my order.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2024
Completely satisfied.
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F
Frederic G.
Rating: 5 out of 5
following a purchase from 01/07/2024
Hat as described. I recommend.
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P
Pascal N.
Rating: 5 out of 5
following a purchase from 29/06/2024
Meets my expectations
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R
Richard P.
Rating: 4 out of 5
following a purchase from 03/07/2024
Delivery to a relay point within the announced timeframe, correct packaging. Beautiful Panama hat. It seems quite sturdy. To be confirmed in use
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2024
Perfect. As usual ;)
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V
Véronique P.
Rating: 5 out of 5
following a purchase from 04/07/2024
I am delighted with my order.
It was for a surprise gift and it was very well received.
Quality, fast delivery.
Affordable price.
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C
Christian B.
Rating: 5 out of 5
following a purchase from 04/07/2024
I haven't tried it yet but the size, color, and texture meet my expectations. The delivery was very fast.
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G
Guillaume N.
Rating: 4 out of 5
following a purchase from 30/06/2024
Availability of products and quality of shipping
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Y
Yann R.
Rating: 4 out of 5
following a purchase from 29/06/2024
Easy to use
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T
Thomas G.
Rating: 5 out of 5
following a purchase from 02/07/2024
Fast delivery and item as described, nothing to complain about!
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J
Jean-François M.
Rating: 5 out of 5
following a purchase from 27/06/2024
Good quality products received well before the announced deadline
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D
Dany B.
Rating: 5 out of 5
following a purchase from 19/06/2024
Item completely as expected
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Y
Yvette C.
Rating: 5 out of 5
following a purchase from 03/07/2024
Good quality items,
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Nicole B.
Rating: 5 out of 5
following a purchase from 02/07/2024
Perfect, fast delivery and in very good condition
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J
Jean-Jacques C.
Rating: 5 out of 5
following a purchase from 26/06/2024
Nice item, as described.
Fast and efficient delivery
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C
Christophe G.
Rating: 5 out of 5
following a purchase from 29/06/2024
Excellent
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E
Eric R.
Rating: 5 out of 5
following a purchase from 01/07/2024
Fast and careful shipping.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2024
My first purchase at Traclet, very good, good description, fast and well-packaged delivery, products as described.
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R
René B.
Rating: 5 out of 5
following a purchase from 29/06/2024
Very satisfied. Quick reception after ordering.
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M
Marie Blanche R.
Rating: 5 out of 5
following a purchase from 02/07/2024
Provençal hat with superb finishes, and crochet gloves as well! Delighted.
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P
Philippe M.
Rating: 5 out of 5
following a purchase from 02/07/2024
Fast delivery and very well packaged. Product as described and very friendly like the seller contacted by phone before the purchase.
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J
Jacqueline B.
Rating: 5 out of 5
following a purchase from 28/06/2024
After receiving the correct link directly from Traclet, navigation was simple and I found what I was looking for.
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J
Jean-Pierre D.
Rating: 2 out of 5
following a purchase from 30/06/2024
I ordered and paid for two suspenders, but I only received one!
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Response from Chapellerie Traclet
Hello
Please excuse us for this error.
We will proceed to send the missing suspender on Monday.
Remaining at your disposal
Best regards
Traclet Sébastien
G
Ghislaine B.
Rating: 5 out of 5
following a purchase from 19/06/2024
Top.
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R
René M.
Rating: 5 out of 5
following a purchase from 28/06/2024
Not always easy to navigate your site, products presented are not available! Overall satisfied, there is a choice.
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B
Bernard D.
Rating: 4 out of 5
following a purchase from 29/06/2024
Correct prices, respect for the delivery date
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N
Nathalie G.
Rating: 4 out of 5
following a purchase from 26/06/2024
The items are in accordance with my order.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2024
Easy site, wide selection, fast and careful delivery, quality products.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2024
Everything was excellent
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