Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Good quality, reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Very fast shipping. Beautiful hat, my husband is delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Well-made site, correct price quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Order processed and delivered quickly. It's the product I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2023
Superb beret, very good quality. Fast and careful shipping. Highly recommend without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
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Response from Chapellerie Traclet
Thank you for your message. Best regards, Traclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2023
The descriptions are reliable and the announced deadlines are respected. It's serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
This is the second time I order from them. Compliant with the description, careful work and fast shipping. Very happy with this serious and quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Perfect for a first order. Choice and quality are a plus. Follow-up +++ Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2023
Fast and careful shipping! A little handwritten note that changes everything! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
First time I visit the site, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Delivery times respected and really beautiful quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Large choice and top delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2023
Deadline respected, easy order, product matches the order and the photos on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Convenient site to use.
Delivery within the expected time.
So, everything is good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Very good site received my order on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2023
Order received very quickly in two days in packaging that protects the hat well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2023
The customer service is great and very accommodating, I recommend this site 100%.
Thank you for your help!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
everything was perfect very practical site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
I already know this site where I have already placed an order and I am very satisfied.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Lots of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
I recommend the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2023
In accordance with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
To date, our post office has been closed since Monday, I have not received your package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Compliant with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2023
Perfect packaging. Quality of the product is compliant. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
No difficulty browsing the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Quality product, ultra-fast delivery, the best...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
navigation is simple and delivery is fast I am very happy with your items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2023
Easy navigation, relevant advice, very fast delivery and well-protected item
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A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2023
Good evening,
I have never been disappointed until now but here I am buying a chapka for my partner and it turns out to be made in China instead of Poland (original root) with rabbit fur that is shedding a lot as well as the leather that is supposed to be goat suede but is not!!
Disappointed, disappointed!!
I sent an email to the corresponding service but have not received a response.
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Response from Chapellerie Traclet
Good evening
We apologize for this delayed response following your email on Saturday.
We had a lot of shipments to make on Monday and today Tuesday, we are trying to respond to all our messages regarding information and order tracking.
For these issues, we can offer you a refund of 25 euros on your order.
Remaining at your disposal
Best regards
Tarclet Sébastien
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
beautiful merchandise to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Very nice quality and beautiful color everything is ok
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/11/2023
Correct access on the site but not enough detail on sizes and confusion: the sizes of the clogs are given in 'head circumference' and the shoe size is not adapted... No problem with the shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Fast delivery, compliant with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2023
Item conforms to its description. Fast delivery, well-packaged and well-protected package. Perfect!
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