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Rating: 5 out of 5
very good
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
A
Rating: 5 out of 5
I am very happy with the ordered item and very satisfied with the delivery. Thank you to the Traclet team. FdL
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A
Rating: 5 out of 5
I am fully satisfied with everything. Ease of choice, help in finding the right size, the right model (special mention to the little history). And above all, no hassle with delivery. I was also very pleasantly surprised by the quality of the hat. Thank you very much
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A
Rating: 5 out of 5
The delivery is really fast and the item seems to be of very good quality.
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A
Rating: 5 out of 5
Pleasant site. Fast delivery
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A
Rating: 5 out of 5
All ok
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A
Rating: 5 out of 5
Magnificent
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A
Rating: 5 out of 5
Excellent finish hat, quality. I am delighted beyond my expectations. Thank you to the Traclet hat shop
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A
Rating: 5 out of 5
Very good product.
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A
Rating: 5 out of 5
Everything very well
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A
Rating: 5 out of 5
Clear and practical site, delivery on time and even ahead of schedule, responsive customer service following confirmation of information.
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A
Rating: 3 out of 5
I had a bit of trouble finding my account. I received a message inviting me to finalize my purchase (item in the cart), while I had already made my purchase and received my invoice. I wondered if I had made the same purchase twice..
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A
Rating: 4 out of 5
Hello,
Product well delivered. It is of very good quality and an excellent value for money.
I just find the hat a bit high when wearing it, but that's unfortunately the risk when you can't try it on beforehand.
Otherwise, nothing to complain about, it's very good.
Translated reviews
Product well delivered. It is of very good quality and an excellent value for money.
I just find the hat a bit high when wearing it, but that's unfortunately the risk when you can't try it on beforehand.
Otherwise, nothing to complain about, it's very good.
A
Rating: 4 out of 5
The site is very readable for searching for an item and makes choosing easier. The phone relationship is professional and friendly. With ease, we can obtain and receive information and photos of our choice before purchase. This helps with the purchase
A very pleasant relationship.
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A very pleasant relationship.
A
Rating: 5 out of 5
Perfect as usual
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A
Rating: 5 out of 5
Delivery on time, product perfectly compliant and large sizes that I had never managed to find elsewhere. I would gladly buy from them again.
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A
Rating: 5 out of 5
Simple order, delivery faster than announced. Good product, good quality.
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 5 out of 5
Superb item, well packaged and delivered within a reasonable time
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A
Rating: 5 out of 5
Item shipped quickly and well packaged.
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A
Rating: 5 out of 5
very good quality, fast delivery, to recommend
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A
Rating: 5 out of 5
Everything is fine
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A
Rating: 5 out of 5
Delivery in accordance with the deadlines. No issues upon receipt.
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A
Rating: 5 out of 5
Fast delivery, careful packaging and compliant product. To recommend.
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A
Rating: 1 out of 5
The ordered product does not match the photo on the site
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a product error.
Thank you for sending us a photo at [email protected]
Thus we can send you the correct product.
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us if we made a product error.
Thank you for sending us a photo at [email protected]
Thus we can send you the correct product.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Product completely in line with what I expected.
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A
Rating: 5 out of 5
Satisfactory site; speed of delivery; compliant product;
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A
Rating: 5 out of 5
Ultra-fast shipping and delivery, the received hat fully corresponds to my order, thank you. Best regards, Vincent
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A
Rating: 5 out of 5
Very satisfied with my purchase and very fast delivery, I recommend!
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A
Rating: 5 out of 5
Delivery within 48 hours, very beautiful hat of excellent quality.
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A
Rating: 5 out of 5
Perfect, nothing to say!
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A
Rating: 3 out of 5
fast delivery. However, the package was slightly torn. Since it was a cotton beanie, the risk of deterioration was minimal.
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A
Rating: 5 out of 5
Easy navigation on the site, fast shipping and very well packaged item.
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Hat arrived on time, with regular updates on the delivery stages. Item that perfectly meets my expectations.
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A
Rating: 5 out of 5
Fast service and top quality
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A
Rating: 5 out of 5
Very satisfied with Chapellerie Traclet which I recommend without any hesitation in terms of value for money, phone advice, and delivery speed!
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A
Rating: 5 out of 5
Excellent site with a wide choice and excellent products. Very efficient with fast delivery.
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A
Rating: 5 out of 5
Considerable choice, fast delivery... successful customer experience!
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A
Rating: 5 out of 5
Very happy to order to receive this hat for my husband. Will certainly use Traclet in the future.
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