Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
Everything is easy and the result very satisfactory, impeccable quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2022
It was a hat for my son who is traveling, so I can't tell you what he thinks of it, but for the first ordered a white panama with a blue ribbon he was very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
The product corresponds to what I was looking for. I am completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Nothing to complain about, easy navigation, delivery within the deadlines, satisfied with the product, I can only recommend you to my circle
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Except for a slight delay in delivery, everything went well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Very good, a choice that allows to meet all budgets and all styles casual, dressed
by the way, I would like a catalog
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Nothing to say, good product as well as the quality price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Great! Lots of choices, fast delivery, quality in line with the price paid.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Quite serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Fast delivery, pleasant site.
However, the package arrived torn (probably during delivery).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
N/A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Received very quickly. Well packaged with a hat support. Just missing the small cork strips for possible adjustment. Good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
MAGNIFICENT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
I found the site while looking for a way to shrink a too big straw hat. I was looking for an easy way since I'm not skilled in sewing.
This system is very practical and quick to execute.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2022
Upon taking it out of the padded envelope, the product looks more like a cloth for cleaning the car than a hat to wear on the head... does not correspond to the representation on the Traclet site... at 45 euros, it's expensive.
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Response from Chapellerie Traclet
Hello, as shown in the photos of the bucket hat, the bucket is not a stretched fabric but more flexible since this bucket is not a hat that holds like the organic bucket reference 11530. https://www.chapellerie-traclet.com/fr/bob-chapeau-bucket-hat/11530-bob-organic-anti-uv.html. Remaining at your disposal to find a headgear that suits you better. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Very fast and careful shipping, the hat is very beautiful and well packaged! Really great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
EXCELLENT SERVICES.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/05/2022
the color of the cap does not match the color in the photo
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Response from Chapellerie Traclet
hello
what is the color you received?
the cap is in beige color, this photo is the one proposed by our supplier.
If this one does not suit, please indicate the color or shade you see so we can see if we can make the corrections to the army beige cap at 10 euros.
remaining at your disposal
sincerely
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Perfect. Very clear; Easy access.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Very good. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Item delivered on time and in a careful package.
Item corresponds to what I was looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
very good product and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Hello, it's a pity there are no more brown tricorn hats, I'm not sure to take before, best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
The same photos are found for different products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Item conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
As usual, after several orders with them, I am always satisfied. Speed, conformity of products, packaging, everything is ok...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
Ok for everything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
Everything was perfect, phone communication and information. Very nice color of the cap. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Fast delivery, good advice, the perfect hat shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Very easy to access. Very simple to place an order, fast delivery and product true to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Worry-free delivery and timely as products conforming
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Site with a good variety of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Total satisfaction with the product and delivery. Thank you
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