Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Good service and good responsiveness to questions sent by email. One point to improve: it was not indicated at the time of payment that the hat was out of stock, but the delay (3 weeks) was acceptable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Order processed quickly and package received within the expected time. Products conform to the descriptions on the site. So 5 stars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Very good.
Fast and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Very satisfied, well-packaged product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2021
Long delays, items in stock on order and out of stock after purchase, hence the one-month wait for delivery?
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Response from Chapellerie Traclet
Hello, the information about the delivery time was clearly noted when choosing the size, and the information was also notified by email. Waiting for restocking 30/05/2021 20:53:33 Waiting for payment by check 30/05/2021 20:53:33 Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2021
No refund possible
Misled about the product
Website for returns not simple
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Response from Chapellerie Traclet
Hello
thank you for the comment
the information is noted from the beginning of the product description
Straw hat for women Provençal model. This
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
I am very satisfied with my package (Bob), fast and efficient delivery. Thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Another purchase....
Excellent product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
Fast delivery and cap conforms to the description and photo. A magnificent product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
Cap of excellent quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
French-made product, corresponding to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
I received the package quickly, however many inconsistencies from Colissimo who kept changing the delivery date, last: "delivery scheduled for July 16"!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Fast delivery - products conform and of quality - to recommend
Bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Delivery time, packaging, product conform everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
The site is clear, navigation is easy and the products are well detailed.
Delivery is compliant and fast.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Deadlines respected. Size OK. Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2021
Very satisfied, I recommend the site and its products, which will cover for a good while the little hair I have left.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
Excellent quality and fast delivery. Everything is perfect. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2021
Order received quickly and true to the photos. I asked a question to the seller who replied quickly. I recommend this brand that I will use again...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Package received quickly. No issues, product conforms to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Very fast delivery for a quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2021
Perfect, fast and careful shipping.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/06/2021
There are not enough photos on a mannequin or in a situation to get a better idea of the hat.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
I am not sure about recommending on this site, I like the quality
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/06/2021
barigoules
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Response from Chapellerie Traclet
hat sits on the head and does not sink because its crown is flat. This women's hat simply holds with the two laces that are tied with ribbons under the chin. Professional hat and not a costume hat.
Attention due to numerous abuses: no exchange or refund is possible to prevent it from being worn during an evening or ceremony.
100% natural straw
French manufacturing
returns are quite simple
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
best regards
Traclet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2021
I had ordered a cap with non-standard dimensions, the delivery was long due to restocking, but the product is of very good quality. Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Efficient and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Very good shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Fast delivery and conforms to the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2021
Delivery too slow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
Kudos for professionalism and quality of service
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