Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

Acheteur Vérifié

Published on 04/03/2018 à 17h52 following a purchase from 22/02/2018

Serious and very fast

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Acheteur Vérifié

Published on 04/03/2018 à 15h20 following a purchase from 22/02/2018

We find our way, it's not bad.

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Acheteur Vérifié

Published on 04/03/2018 à 05h35 following a purchase from 07/02/2018

average

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Acheteur Vérifié

Published on 03/03/2018 à 17h21 following a purchase from 21/02/2018

Serious, quality products, delivery always within the announced deadline.

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Acheteur Vérifié

Published on 03/03/2018 à 16h07 following a purchase from 13/02/2018

Serious, I recommend it following my 2nd order that met my expectations

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Acheteur Vérifié

Published on 03/03/2018 à 14h44 following a purchase from 22/02/2018

I haven't described it yet since the delivery is very recent. But it will be done in a very positive way.
Especially since the hat was delivered without its feather and after my request, it was immediately shipped. BRAVO and THANK YOU.

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Acheteur Vérifié

Published on 03/03/2018 à 10h33 following a purchase from 18/02/2018

To discover!

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Acheteur Vérifié

Published on 02/03/2018 à 16h35 following a purchase from 22/02/2018

very good

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Acheteur Vérifié

Published on 02/03/2018 à 16h10 following a purchase from 21/02/2018

Very fast delivery, items matching the photos.

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Acheteur Vérifié

Published on 02/03/2018 à 15h28 following a purchase from 21/02/2018

The product descriptions on the site are clear and complete, the packaging is neat and the shipping was very fast.

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Acheteur Vérifié

Published on 02/03/2018 à 15h18 following a purchase from 22/02/2018

Compliant with the product I was looking for...

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Acheteur Vérifié

Published on 02/03/2018 à 14h56 following a purchase from 21/02/2018

To recommend

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Acheteur Vérifié

Published on 02/03/2018 à 12h46 following a purchase from 21/02/2018

Very good

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Acheteur Vérifié

Published on 02/03/2018 à 12h36 following a purchase from 22/02/2018

fast, reliable

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Acheteur Vérifié

Published on 02/03/2018 à 12h21 following a purchase from 22/02/2018

Everything is in accordance and I am very satisfied with my purchase.

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Acheteur Vérifié

Published on 02/03/2018 à 09h02 following a purchase from 21/02/2018

Serious

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Acheteur Vérifié

Published on 01/03/2018 à 14h04 following a purchase from 20/02/2018

Very clear

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Acheteur Vérifié

Published on 01/03/2018 à 13h43 following a purchase from 20/02/2018

Excellent

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Acheteur Vérifié

Published on 01/03/2018 à 13h21 following a purchase from 20/02/2018

Good.

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Acheteur Vérifié

Published on 01/03/2018 à 13h16 following a purchase from 20/02/2018

Intuitive site with a lot of choices

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Acheteur Vérifié

Published on 01/03/2018 à 12h56 following a purchase from 20/02/2018

This is the first time I order from Traclet and I am very satisfied with the service. Fast delivery and product very well packaged, nothing to complain about.

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Acheteur Vérifié

Published on 01/03/2018 à 12h46 following a purchase from 19/02/2018

very good service, I recommend

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Acheteur Vérifié

Published on 01/03/2018 à 09h41 following a purchase from 17/02/2018

good reception. package in good condition

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Acheteur Vérifié

Published on 28/02/2018 à 19h59 following a purchase from 20/02/2018

Very beautiful product.

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Acheteur Vérifié

Published on 28/02/2018 à 17h22 following a purchase from 19/02/2018

Good site

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Acheteur Vérifié

Published on 28/02/2018 à 15h31 following a purchase from 10/02/2018

Fast delivery Good quality

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Acheteur Vérifié

Published on 28/02/2018 à 14h53 following a purchase from 10/02/2018

Pleasant site.

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Acheteur Vérifié

Published on 28/02/2018 à 14h33 following a purchase from 18/02/2018

Perfect

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Acheteur Vérifié

Published on 28/02/2018 à 14h33 following a purchase from 19/02/2018

Product received quickly, packaging of very good quality,

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Acheteur Vérifié

Published on 28/02/2018 à 13h13 following a purchase from 20/02/2018

Very comprehensive site in terms of choice, Excellent

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Acheteur Vérifié

Published on 28/02/2018 à 12h41 following a purchase from 19/02/2018

Very good site

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Acheteur Vérifié

Published on 28/02/2018 à 12h31 following a purchase from 18/02/2018

I received my hat immediately, yes, but it was the wrong hat. And a poorly made hat.

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Response from Chapellerie Traclet Published on 28/02/2018

dear, excuse us if we make an error, can you send us the reference you received and we will send you the correct reference.
regards

Acheteur Vérifié

Published on 28/02/2018 à 10h40 following a purchase from 01/02/2018

very good but I was supposed to be called back when the requested size was available and that was not done

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Acheteur Vérifié

Published on 28/02/2018 à 10h33 following a purchase from 31/01/2018

very good

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Acheteur Vérifié

Published on 28/02/2018 à 09h08 following a purchase from 16/02/2018

Very good experience, everything went well.

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Acheteur Vérifié

Published on 27/02/2018 à 17h07 following a purchase from 23/01/2018

Serious company

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Acheteur Vérifié

Published on 27/02/2018 à 16h01 following a purchase from 16/02/2018

lack of rigidity and no hat box

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Response from Chapellerie Traclet Published on 02/03/2018

Hello
It is possible to make it stiffer with a waterproofing spray or some stiffener that we can do or that you can find at a drugstore.
As for the hat box, sorry but for this product, the manufacturer does not offer a hat box.
We offer them starting at 8 euros on our site, here is the link:
https://www.chapellerie-traclet.com/fr/50-boite-a-chapeau
Remaining at your disposal.
Best regards
Traclet

Acheteur Vérifié

Published on 27/02/2018 à 14h09 following a purchase from 16/02/2018

Good site and interesting range of products

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Acheteur Vérifié

Published on 27/02/2018 à 13h32 following a purchase from 18/02/2018

Great purchase and excellent service

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Acheteur Vérifié

Published on 27/02/2018 à 13h30 following a purchase from 16/02/2018

Pleasant site to visit and responsive service.

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