English 
Français A
Rating: 5 out of 5
Very clear and easy to consult
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
A
Rating: 5 out of 5
My order arrived in just 3 days and in perfect condition. The bowler hat is of very nice style and quality.
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A
Rating: 5 out of 5
Thank you for your commercial welcome. Full satisfaction
I will come back
A.VIANA
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I will come back
A.VIANA
A
Rating: 5 out of 5
Beautiful color and beautiful shape
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A
Rating: 5 out of 5
From ordering to receipt, everything was perfect
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A
Rating: 4 out of 5
Site with several nice products. I will definitely place orders again later.
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A
Rating: 5 out of 5
Nice choice, very good service, great
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A
Rating: 5 out of 5
Superb product and fast delivery. Perfect!
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A
Rating: 4 out of 5
The purchase is perfect, only the delivery by Chronopost leaves something to be desired.
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A
Rating: 2 out of 5
Beret received not compliant with the site description. Inappropriate size.
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Response from Chapellerie Traclet
Hello
We check upon receipt but according to the images, it is indeed the beret that we sell to our legionnaires and that they wear during their intervention. It is clear that this is not a beret that is worn in the city but it is the model worn by our units in France.
If you want a more dressed and classic model, you should take a classic elosegui beret
https://www.chapellerie-traclet.com/fr/beret-femme/6657-beret-basque-sanpee-laine-vert-elosegui.html
Best regards
Traclet
We check upon receipt but according to the images, it is indeed the beret that we sell to our legionnaires and that they wear during their intervention. It is clear that this is not a beret that is worn in the city but it is the model worn by our units in France.
If you want a more dressed and classic model, you should take a classic elosegui beret
https://www.chapellerie-traclet.com/fr/beret-femme/6657-beret-basque-sanpee-laine-vert-elosegui.html
Best regards
Traclet
A
Rating: 4 out of 5
simple
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A
Rating: 5 out of 5
Seriousness and speed of delivery
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A
Rating: 5 out of 5
Fast and efficient delivery
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A
Rating: 3 out of 5
Good. The cap does not really meet my expectations. It lacks depth and therefore does not stay very well in place. Otherwise, the quality is relatively good.
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A
Rating: 5 out of 5
Fast delivery and compliant product
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A
Rating: 5 out of 5
Huge choice, good guidance
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Intuitive practical
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
It's perfect, thank you!
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A
Rating: 5 out of 5
Very easy to use site. Very simple order and perfect shipping with suitable packaging that protects the hat well. Just a downside in the pickup location which was not the one defined initially with more restrictive hours that forced me to find someone to pick up the package for me.
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A
Rating: 5 out of 5
FRENCH SITE PRODUCT CHOICE EASY TO CONSULT SITE.
Too bad it's just a hat shop!...
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Too bad it's just a hat shop!...
A
Rating: 5 out of 5
A nice gift for Christmas
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A
Rating: 5 out of 5
A lot of choices regarding hats as well as accessories.
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A
Rating: 5 out of 5
Hello, good reception thank you.
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A
Rating: 4 out of 5
complete and varied site
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A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
Extremely disappointed. For a size 59 I took 58/59 and it is way too big. The return is at my expense while there is not even an intermediate size to offer. The exchanges with customer service are one-way. I will not order again.
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Response from Chapellerie Traclet
Hello
The size L 58/59 cm is as indicated on the product sheet sized larger than a French size.
We cannot provide more information regarding the order.
Size large compared to French sizes. The headgear is about 1 cm larger than indicated. For those used to the Stetson brand, take the size of your old headgear.
Moreover, as you used PayPal, you do not pay return shipping costs in case you also took into account the information that the package is refundable
https://www.chapellerie-traclet.com/fr/content/153-remboursement-des-frais-de-retours-avec-paypal
Exchanges are therefore not one-way.
Moreover, the size M which is below is currently on order
Best regards
Traclet
The size L 58/59 cm is as indicated on the product sheet sized larger than a French size.
We cannot provide more information regarding the order.
Size large compared to French sizes. The headgear is about 1 cm larger than indicated. For those used to the Stetson brand, take the size of your old headgear.
Moreover, as you used PayPal, you do not pay return shipping costs in case you also took into account the information that the package is refundable
https://www.chapellerie-traclet.com/fr/content/153-remboursement-des-frais-de-retours-avec-paypal
Exchanges are therefore not one-way.
Moreover, the size M which is below is currently on order
Best regards
Traclet
A
Rating: 5 out of 5
The site is very well done.
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A
Rating: 5 out of 5
Ease of ordering. Well informed about tracking. Very fast delivery
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A
Rating: 5 out of 5
Very fast and efficient service
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A
Rating: 5 out of 5
Interesting
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A
Rating: 5 out of 5
Fast delivery and well-packaged product
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A
Rating: 5 out of 5
Thank you for your trust and kindness very happy with your service
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A
Rating: 5 out of 5
This site is well made and attractive. Be careful to choose your size well. The welcome at the store is friendly, efficient, and accommodating. Highly recommend as the choice is considerable.
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A
Rating: 4 out of 5
fast and efficient service. Too bad the pages were only in English (to my knowledge).
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A
Rating: 5 out of 5
Very good very serious
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A
Rating: 5 out of 5
Fast delivery, very well packaged. IMPECCABLE!
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A
Rating: 5 out of 5
Good serious treatment
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A
Rating: 5 out of 5
Pleasant site, lots of choices, simple navigation and ordering.
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