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Rating: 5 out of 5
Fast delivery. Article conforms. Possibility to request an exchange within 100 days. Careful packaging. All positive!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
A
Rating: 5 out of 5
Super responsive seller, nice and professional. Top notch.
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A
Rating: 5 out of 5
good
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A
Rating: 4 out of 5
Reliable and serious
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A
Rating: 4 out of 5
I had a bit of trouble putting together my order (choosing and adjusting the number of pieces of each reference) - probably a logic issue related to my age and generation
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A
Rating: 5 out of 5
Never disappointed
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A
Rating: 5 out of 5
Clear site, large selection, very reasonable prices. Interesting to be able to use the magnifying glass to visualize the product well.
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A
Rating: 5 out of 5
Serious site
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
to recommend, and especially trust given to the customer for sending the item with payment upon receipt within the requested timeframe
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A
Rating: 5 out of 5
very good, quality service
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A
Rating: 3 out of 5
Fast, as I imagined, the only problem was that the packaging was torn, if it had rained, the hat would be in a very different state
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A
Rating: 5 out of 5
The size 60 cm corresponds to the size of the 59 cm blue jeans caps
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A
Rating: 5 out of 5
Good order tracking and fast delivery.
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A
Rating: 5 out of 5
Thank you!! Straw cap received on time and very well packaged...
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A
Rating: 4 out of 5
A lot of choices, fast and careful shipping. The only downside is the return at our expense if an item does not fit. A partnership with parcel relays would be perfect.
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A
Rating: 5 out of 5
You can trust!
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A
Rating: 5 out of 5
Very good. Good descriptions Fast delivery.
I recommend
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I recommend
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Beautiful choice and fast delivery, very well packaged
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A
Rating: 3 out of 5
Average because I was not informed by SMS about the delivery to the relay point of my package and had to follow up with Traclet.
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A
Rating: 5 out of 5
Fast delivery and good advice .... I recommend
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A
Rating: 5 out of 5
The hat is very pretty and of good quality, I am completely satisfied.
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Impeccable transaction, speed and seriousness are present.
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A
Rating: 5 out of 5
Very fast deadlines, careful packaging and delivery.
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A
Rating: 5 out of 5
Easy to access site and user-friendly to navigate
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A
Rating: 5 out of 5
Good site, fast delivery.
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A
Rating: 5 out of 5
Product conforms, carefully packaged and delivered on time. Reliable order tracking. Everything is good, don't change anything! I recommend and I will come back!
Thank you.
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Thank you.
A
Rating: 5 out of 5
Serious and competent company, I received my order in 3 days,
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A
Rating: 5 out of 5
Excellent product and fast delivery.
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A
Rating: 2 out of 5
Arrived in 1 week when delivery was supposed to be in 24 or 48 hours
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Response from Chapellerie Traclet
Hello
The order was placed on 13/09/17 and it was sent the same day
Shipped Hanae TRACLET 13/09/2017 14:22:59
In delivery Hanae TRACLET 13/09/2017 11:58:30
Payment accepted 13/09/2017 08:45:38
In this case, you need to contact the post office if there is a delivery issue.
According to the tracking, the package was delayed due to:
Home delivery is currently suspended in this area. Your package will be made available at the usual post office of the recipient.
We are sorry for this inconvenience but this is independent of our will.
Have you contacted the post office to inform them?
Best regards
Traclet
The order was placed on 13/09/17 and it was sent the same day
Shipped Hanae TRACLET 13/09/2017 14:22:59
In delivery Hanae TRACLET 13/09/2017 11:58:30
Payment accepted 13/09/2017 08:45:38
In this case, you need to contact the post office if there is a delivery issue.
According to the tracking, the package was delayed due to:
Home delivery is currently suspended in this area. Your package will be made available at the usual post office of the recipient.
We are sorry for this inconvenience but this is independent of our will.
Have you contacted the post office to inform them?
Best regards
Traclet
A
Rating: 5 out of 5
Precise, concise, complete
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A
Rating: 4 out of 5
The site is well done, you can easily find accessories or hats, the definitions of the hats are very well explained.
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A
Rating: 5 out of 5
Very professional, fast shipping and very good value for money
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A
Rating: 5 out of 5
The site is well made, practical and smooth to appreciate the different items. The recommendations are very useful. The order tracking is clear, precise, and everything seems very serious.
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A
Rating: 5 out of 5
It's good
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A
Rating: 4 out of 5
very good
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A
Rating: 5 out of 5
Wide choice of good products and express delivery!!
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A
Rating: 4 out of 5
Very good service, good organization, very reliable site, good reception of the product. The gift was very well received: I will remember the site!
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