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Rating: 5 out of 5
Very good
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
All reviews
A
Rating: 3 out of 5
It would be good to indicate a restocking date for the missing products.
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A
Rating: 4 out of 5
Really very varied. Many quality items in many fields or needs. Easy-to-use website. Other orders will follow.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Very kind for preliminary information before purchase. Fast and impeccable delivery.
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A
Rating: 5 out of 5
very good in all respects, quality, speed, price and advice
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A
Rating: 5 out of 5
very good, I recommend this site
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A
Rating: 5 out of 5
Very good, and correct?
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A
Rating: 5 out of 5
perfect site
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A
Rating: 5 out of 5
Important choice. Easy phone contact, good advice. Fast delivery.
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A
Rating: 5 out of 5
Serious speed, well packaged good product = I like it traclet!
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A
Rating: 4 out of 5
Overall, it's a nice site. Positive point, the origins of the products are indicated. However, I had some difficulties with the product search system, which I found not intuitive. For the rest, I have nothing to complain about.
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A
Rating: 5 out of 5
Good site and easy contact
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A
Rating: 5 out of 5
no problem; fast delivery
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A
Rating: 5 out of 5
Clear site. Effective phone assistance, following a problem accessing my account, (my fault to be precise).
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A
Rating: 5 out of 5
Great choice
Competitive prices
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Competitive prices
A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
Very good in every respect.
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A
Rating: 5 out of 5
Speed, quality, and choice!!
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A
Rating: 5 out of 5
Very good fast quality service, everything we expect as a satisfied consumer. Bravo, it's rare on the web.
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A
Rating: 5 out of 5
Perfect...
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A
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
IMPECCABLE ORDER AND DELIVERY HANDLED VERY QUICKLY. THANK YOU
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A
Rating: 1 out of 5
received more than 2 months after my order
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Response from Chapellerie Traclet
Hello
Yes, there was a delay but not two months; the order was placed on 21/12/17 and you received it on 19/01/17.
Moreover, if the size does not fit, it is of course possible to change it.
Finally, this is a military beret that does not sink like a Basque beret. So it should be worn on top and not pushed down.
Best regards Traclet
Yes, there was a delay but not two months; the order was placed on 21/12/17 and you received it on 19/01/17.
Moreover, if the size does not fit, it is of course possible to change it.
Finally, this is a military beret that does not sink like a Basque beret. So it should be worn on top and not pushed down.
Best regards Traclet
A
Rating: 4 out of 5
I easily found the product I was looking for and the order was very easy to place.
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A
Rating: 5 out of 5
Very professional and responsive
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A
Rating: 4 out of 5
GOOD
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A
Rating: 5 out of 5
I recommend Stetson
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A
Rating: 4 out of 5
already known for several years
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A
Rating: 5 out of 5
You were very efficient, I am very satisfied with my purchase, I have recommended you to my friends who are also looking for berets.
Best regards
Véronique Lafon-Bénard
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Best regards
Véronique Lafon-Bénard
A
Rating: 2 out of 5
Had to return it, size too small, I should have listened to the opinions of internet users.
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Response from Chapellerie Traclet
Hello, Sorry that the size is a bit small but for this type of docker hat that is worn quite high on the head; the size can sometimes be problematic as it does not sit deeply on the head. It is of course possible to return the product by indicating the desired size in exchange. Best regards, Traclet
A
Rating: 5 out of 5
Very clear site that perfectly meets our search.
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A
Rating: 5 out of 5
Cap completely in accordance with the description. Fast and impeccable shipping.
House and services to recommend without reservation.
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House and services to recommend without reservation.
A
Rating: 4 out of 5
clear and easy to use nothing to say
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A
Rating: 5 out of 5
Easy to use and order. Fast delivery with no problems.
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A
Rating: 5 out of 5
Very good product. Fast delivery
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A
Rating: 5 out of 5
Nothing to say, everything is fine
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A
Rating: 5 out of 5
Very realistic, the product corresponds well to what is shown on the site!
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A
Rating: 5 out of 5
Allows you to find the unfindable!
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Rating: 5 out of 5
Very satisfied with this product. Nice quality, nice look, both classic and trendy, and a great choice on this site that I recommend.
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