Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
I am very satisfied with my first order. The site offers a wide choice, it is likely that this purchase will not be the last.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2016
Very good, very fast, efficient. Bravo and thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Excellent site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Nothing to complain about, quality, respect for deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
box too big for a simple hat so it didn't fit in the box and I had to queue at the post office --'
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
I am fully satisfied with the handling of my order. The package arrived in a very short time and everything was impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Perfect except for cokissimo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
The deadlines and availability, nothing to complain about. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Fast delivery, item exactly as shown in the photo. Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Secure payment. Respect for deadlines and quality of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2016
Very good, I sincerely recommend it!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2016
fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Very professional site that deserves to be known. I recommend it to internet users.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2016
I would say very good but I need a precise and reasoned response about the reference real rabbit fur hat (we consume them) I have fewer conscience problems Ref 1180 a69€ there are 4 articles gray white/beige/fawn color/black However, the black doesn't seem knitted And you don't note the delays except soon available but ON WHAT date? I put an option on the light gray white And give me details about the black in the meantime thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Perfect, nothing to say
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2016
Very fast shipping and very compliant with the request. However, I am quite disappointed with the packaging for the gift wrap option (€2 extra for a small cardboard bag with a ribbon) so I strongly advise against taking this option.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2016
Pleasant site offering many products. A bit more details on the items would be a plus. That's why I give it 4 stars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Very good quality product, fast delivery, and easy return option (I received a small return slip in my package, just in case). I am very satisfied with the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Reliable with a lot of choices and at all prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Well-made site, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Seriousness and quality. I had a lot of satisfaction with this order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Very satisfied :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Easy and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2016
Very serious, very large choice for hats, a bit less for scarves. Too bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Perfectly satisfied. Fast shipping, compliant item, great professionalism. Thank you again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Very good impeccable service I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2016
difficult to use...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2016
Order processed quickly, special requests from the customer are taken into account.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2016
Perfect, fast delivery, reasonable prices, an enormous choice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Very pleasant phone contact/advice, notification email of availability received quickly. Totally satisfied with my first order. The only downside, the colissimo took a while to arrive. It would be good to also offer relay points, as most online merchants do.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2016
Timely and impeccable delivery. Product conforms to the description.
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