Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2015
Good product
Correct quality-price ratio
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2015
We received the beret very quickly; it was well packaged and in perfect condition. Nothing to say except well done and keep it up!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2015
very good site, clear however for this brand it said to take one size down but no because it fits as it should
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
very good on the deadlines and on the quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
Fast and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2015
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2015
The site is very well done, clear, sales-oriented and informative. The products are of quality.
One reservation: the restocking delay on one of the caps I wanted: about two months.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2015
Delivery times respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2015
very happy with the product and the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2015
Small computer bug at startup then great professionalism
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Very good site, very wide choice of items, customer service is top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
Thank you for your responsiveness - packages received in 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2015
very good, delivery within the announced deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
very fast shipping, very well packaged and protected, very nice quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2015
A lot of choices with an excellent quality / price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2015
Perfect and French
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2015
many references, serious shop
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2015
Speed of shipping
Carefully packaged parcel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
serious site, excellent telephone contact, perfect shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2015
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
Regarding the service, nothing to say, pro!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2015
Very complete, a lot of choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2015
timely shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2015
clear and simple site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Product conforms to the photo on the site. Very good information from order to delivery. Very fast and careful shipping. I am very satisfied and will recommend without hesitation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2015
Too much delay in delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2015
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2015
Return to sender and the second shipment was done quickly and with information.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/08/2015
Big delay in delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2015
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2015
Only site where I found the possibility to reach someone for modifications. I wanted an all-white hat t47 which I found nowhere. There I had someone who agreed to change the ribbon to white and to narrow the hat.
And on top of that, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2015
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2015
Very good article
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2015
Good quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2015
Very easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2015
listening and very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2015
Site offering a wide choice with varied prices. Fast and careful delivery.
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