Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2015
Everything is marked available on the site but 3 weeks wait to receive my order ... and no information from the site. So for my part: communication to improve!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2015
Perfect, nothing to say, very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2015
Very well made site. Good product descriptions. Very fast delivery. Very good relationship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2015
Order delivered on time...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2015
Ultra-fast delivery, quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2015
Package arrived within the expected time, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2015
the deadline is met and the product arrived undamaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2015
Very good service. Product received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2015
Perfectly delivered, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2015
Product conforms to my order and fast delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
Clear site, perfectly accessible on smartphone or tablet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
Very very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
A great choice of hats and quality, a fast shipment and good packaging. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2015
Magnificent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
very available by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2015
The manufacturing time (more than two months, even in summer) is not in line with the notion of a product in stock listed on the website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
good site, simple and quite intuitive, categories are well visible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2015
Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2015
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2015
The internet site looks a bit messy, and also filtering does not always work properly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2015
Beautiful selection, beautiful hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2015
VERY PLEASANT TO CONSULT.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2015
Choice and quality of the products offered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2015
Excellent service. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
Very good site, the only thing missing is a photo on a mannequin of the hats to get an idea of the scale of the model's size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2015
Delivery as promised and very fast! Perfect! :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2015
The only reservation concerns the packaging that arrived open, otherwise the product is compliant and to size
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
Very fast shipping and courteous phone advice. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2015
Fast delivery. Quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2015
conforms to the request
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