Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2014
Speed and efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2014
Well-presented site, clear, and easily accessible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2014
Incorrect hat size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2014
Perfect delivery and very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2014
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2014
Good site and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2014
Very good site and very good telephone reception: sometimes it's necessary to have someone in direct contact!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2014
Very good site. It lacks photos with the hats worn
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2014
Top in terms of speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2014
Very good overall quality, fast shipping, careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2014
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/12/2014
Well-made site but it would be good to always note the country of manufacture on the product technical sheet. As a holder of several hats, I was able to compare the 'made in China' with other manufacturing origins and the difference in quality is really significant... the finish, the seams, and the shaping of the hat are rarely up to par. Too bad.
Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2014
fast, well packaged, perfect! Highly recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2014
Very well-made site, very responsive team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2014
Clear and detailed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2014
Good contact.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2014
speed and beautiful items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2014
There is a lot of choice. I appreciate that there are French-made items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2014
well-designed site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2014
Serious, large choice, efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2014
100% satisfied, easy and fast order, delivery, payment, it's great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2014
Really well-made site that gives a lot of advice (maintenance, sizing)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2014
Serious online site. What I couldn't find in stores, I found on your site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2014
Clear and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
VERY VERY GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2014
easy to consult and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2014
Quality products, serious site and fast shipping, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2014
site and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2014
Clear, fast site
Lacks a bit of presentations on mannequin
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2014
Very large selection of quality and brand items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2014
Easy access and clear correspondence, very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2014
Perfect, serious, a lot of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2014
No issues, payment by check and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2014
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