Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Plenty of choices, it's very nice, just missing the Mad Hatter's hat from Alice in Wonderland for collectors, and then it would be perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2013
The site is clear, easy to navigate and has a lot of details about the products. So it's a good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2012
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2012
Good site, choice of hat shapes by image is very intuitive and effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2013
Allow further refinement of the basic search by enabling more interactions thus selectivity between the different filters.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2012
interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2013
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2013
very good, especially since a remote saleswoman was able to answer my questions, during opening hours of course
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
some choice but not always all sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2013
very good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2013
very good site!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2012
IT IS WELL MADE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2013
Clear, neat, precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
Very easy to access.
Good appreciation possible of the proposed products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2012
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2012
good site with a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2012
practical, complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2013
for a first time, all in all I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2013
Good and responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2013
I at least found what I was looking for!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
easy and reliable
too bad for the stockouts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2012
the site is quite practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
it seems to me that the site was once more practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2013
Good, but be careful with the categorization of products which can sometimes be a bit difficult to understand for a non-expert.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2013
good site well referenced good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2013
Very welcoming and competent people to guide and inform us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2013
Excellent site, very complete, responsive and friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2013
ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2013
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2013
Very good. Excellent site. I find everything I desire. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2013
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2013
Very good quality. Well done Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2013
The site offers a wide variety of caps and visors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2013
10 out of 10. Great e-merchant! After being double stuck on my order, everything was sorted out super quickly! Kudos for the trust given to customers (a rare thing these days)! Bravo again and thank you to the Traclet hat shop. I wouldn't hesitate for a moment to renew my trust for a future purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2013
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2013
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2013
Serious site to recommend. I will be a customer again.
Practical and very professional phone contact.
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