Chaussures vélo consistently delivers fast and reliable service, with many reviews highlighting quick order processing, fast delivery to pickup points, and smooth tracking. Customers appreciate accurate product descriptions and well-packaged items that arrive in good condition, with several notes confirming orders match online specifications and sizes. The store also shows strong customer support through responsive questions handling and helpful assistance, along with competitive pricing and frequent promotions. Overall, shoppers express satisfaction with the buying experience, noting straightforward ordering and dependable delivery as key strengths.
All reviews
B
Bruno H.
Rating: 5 out of 5
following a purchase from 03/01/2025
very good communication, advice, etc.... and above all the current offer!
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Response from Chaussures vélo
Hello Bruno,
We sincerely thank you for your flattering review! We are delighted that our communication and advice met your expectations, as well as our current offer. Your satisfaction is our priority.
See you soon on our site,
The "Bike Shoes" team
E
Elena G.
Rating: 4 out of 5
following a purchase from 02/01/2025
Good process
Response from Chaussures vélo
Thank you for your positive review, Elena ! We are happy to hear that you had a good experience with our website for cycling shoes. Cycles et Sports team
C
Caroline V.
Rating: 5 out of 5
following a purchase from 03/01/2025
Perfect delivery
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Response from Chaussures vélo
Dear Caroline,
Thank you very much for your review and your 5/5 rating! We are delighted to hear that the delivery met your expectations. Your satisfaction is our priority.
See you soon on our "Bike Shoes" site!
Best regards,
The Bike Shoes team
C
Christian L.
Rating: 4 out of 5
following a purchase from 22/12/2024
Good product but only problem is tracking the package
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Response from Chaussures vélo
Hello Christian,
Thank you for your feedback and for the rating of 4/5. We are pleased to hear that you are satisfied with your cycling shoes. Regarding the tracking of the package, we take your comment into account and will strive to improve this point in the future. Please do not hesitate to contact us if you need further assistance.
Best regards,
The Cycling Shoes Team
M
Maxime M.
Rating: 5 out of 5
following a purchase from 26/12/2024
Top
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Response from Chaussures vélo
Hello Maxime,
We sincerely thank you for your positive feedback and are delighted to learn that our site "Bike Shoes" has met your expectations. Please feel free to reach out to us if you have any questions or additional needs, we are here to help you!
See you soon on our site,
The "Bike Shoes" team
A
Adrien M.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect. The package was not shipped on time, but this was handled perfectly after mas complaint.
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Response from Chaussures vélo
Hello Adrien,
Thank you very much for your feedback! We are delighted that you were satisfied with the handling of your complaint despite the shipping delay. Your feedback is valuable to us, and we are doing everything we can to improve our service. See you soon on our website!
Best regards,
The Velo Shoes Team.
P
Philippe M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Delivered on time, quality product
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Vincent T.
Rating: 5 out of 5
following a purchase from 18/11/2024
Between the order, an email and a phone call to customer service for a small change, shipping and receiving, everything was perfect. As usual.
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Philippe B.
Rating: 5 out of 5
following a purchase from 23/11/2024
Nothing to say, perfect, as expected. Fast delivery.
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Philippe A.
Rating: 5 out of 5
following a purchase from 24/10/2024
Product conforms to order, no problems.
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Annie R.
Rating: 4 out of 5
following a purchase from 18/10/2024
the shoes are comfortable on the 2 tests carried out to date
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Clement L.
Rating: 5 out of 5
following a purchase from 12/10/2024
Fast and efficient
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Dimitri L.
Rating: 5 out of 5
following a purchase from 06/10/2024
Fast delivery to Reunion Island. Product meets my expectations
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Stephane N.
Rating: 2 out of 5
following a purchase from 21/08/2024
Between the time I bought the shoes and the time I received them, it took a month. Frankly, I'm not very satisfied.
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Response from Chaussures vélo
Hello Stephane, we're sorry for your purchase experience. We take your feedback very seriously and will do our best to improve our delivery times to provide you with a better customer experience in the future. We hope you enjoy your shoes. We thank you for your confidence.
V
Veronique M.
Rating: 5 out of 5
following a purchase from 04/09/2024
Perfect. Thank you also for your responsiveness for the change of address.
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Response from Chaussures vélo
Thank you Véronique for your positive feedback. We are happy to have been able to help you by making the change of address quickly. We remain at your disposal for any further inquiries. Cycles et Sports
C
Christian J.
Rating: 5 out of 5
following a purchase from 07/09/2024
Very satisfied with my order
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Response from Chaussures vélo
Thank you very much for your positive feedback on our site and on your order of cycling shoes. We are delighted to hear that you are happy with your purchase. Please don't hesitate to contact us if you need anything else. Have a nice day!
A
Alain B.
Rating: 5 out of 5
following a purchase from 05/09/2024
Hello, quick and efficient, friendly contact
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Response from Chaussures vélo
Hello Alain, thank you for your positive feedback on our Chaussures vélo website. We are delighted that you appreciated our fast and efficient service. Chaussures vélo
A
Alain F.
Rating: 5 out of 5
following a purchase from 29/08/2024
product conforms to my order
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Response from Chaussures vélo
Thank you for your positive review of our site and your satisfaction. We are happy to know that the product corresponds to your expectations. Thank you for your confidence and see you soon on our site!
P
Pascal C.
Rating: 5 out of 5
following a purchase from 01/08/2024
Shoes in 49 as described...I recommend
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Response from Chaussures vélo
Thank you very much for your recommendation! We're delighted that our shoes have met your expectations. Don't hesitate to come back to us if you need other products for your cycling trips. Thank you again for your confidence and have a good trip! Sincerely, The Cycles et Sports team.
J
Jean François M.
Rating: 5 out of 5
following a purchase from 07/08/2024
I received my order in a very short time.
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Response from Chaussures vélo
Thank you for your positive feedback! We are delighted that you are satisfied with our service and that you received your order quickly. Please don't hesitate to contact us if you need help choosing other products for your next cycling outing. Have a nice day! Sincerely, The Chaussures vélo team.
R
Robert S.
Rating: 5 out of 5
following a purchase from 07/08/2024
Ordered on Wednesday evening, shipped on Thursday and received on Saturday morning. Compliant product and great price (35% discount on specialized torch 2, 2023 model destocking, great deal) hard to beat!
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Response from Chaussures vélo
Thank you for your positive feedback on our site, we are delighted that you are satisfied with your purchase. We do our utmost to offer quality products at attractive prices. We hope to see you soon on our site for future purchases! Sincerely, The Chaussures vélo team.
O
Olivier M.
Rating: 4 out of 5
following a purchase from 27/06/2024
Very serious site, dispatched within 48 hours
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Response from Chaussures vélo
Thank you for your positive review of our site. We are happy to know that your order was processed quickly and that you were satisfied with your shopping experience on our site. We look forward to serving you again for your next bicycle shoe purchase.
J
José G.
Rating: 5 out of 5
following a purchase from 24/06/2024
meets my expectations
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Response from Chaussures vélo
Thank you for your positive feedback! We are delighted that our shoes meet your expectations. Good luck, Cycles et Sports
J
Jean Jacques G.
Rating: 5 out of 5
following a purchase from 20/06/2024
Top prices and delivery times
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Response from Chaussures vélo
Thank you very much for your positive review, Jean Jacques! We're delighted that you liked our services, and we do our best to satisfy our customers and offer them the best value for money. We hope to see you soon on our site for new purchases on Chaussures vélo.
P
Pascal L.
Rating: 5 out of 5
following a purchase from 20/06/2024
Order processed quickly.
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Response from Chaussures vélo
Hello PASCAL, we are delighted that you were satisfied with the speed with which your order was processed. Thank you for your 5/5 rating, it encourages us to continue providing quality service to our customers. We hope to see you soon on our site for other purchases on Chaussures vélo.
O
Orlando D.
Rating: 5 out of 5
following a purchase from 09/06/2024
Excellent footwear with good fit and good looks.
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Response from Chaussures vélo
Thank you very much for your positive feedback on our cycling shoes! We're delighted to hear that they meet your expectations in terms of comfort and aesthetics. Don't hesitate to recommend us to your friends and family. See you soon on our site! Sincerely, The Chaussures vélo team.
D
Damien H.
Rating: 5 out of 5
following a purchase from 16/06/2024
Cabbage, low prices and fast delivery!
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Response from Chaussures vélo
Thank you for your positive review! We're delighted you enjoyed our selection of affordable cycling shoes and our fast delivery service. We hope to see you soon on our site for your next purchases! Sincerely, The Chaussures vélo team.
C
Christian B.
Rating: 5 out of 5
following a purchase from 07/06/2024
Perfect
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Alexandre D.
Rating: 3 out of 5
following a purchase from 18/05/2024
Product out of stock not noted on the site, email sent quickly but I only got what you offered and not the 3rd blue pair I wanted Apart from that, good product quality.
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Response from Chaussures vélo
Thank you for sharing your review on our site. We are sorry to hear that the product you wanted was out of stock and that you did not receive the third blue pair you wanted. We will do our best to improve the availability of products on our site. We hope that despite this inconvenience, you have appreciated the quality of our product.
Sincerely, The Chaussures vélo team.
A
Alain C.
Rating: 5 out of 5
following a purchase from 18/05/2024
Practical and aesthetic.
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Stephane P.
Rating: 5 out of 5
following a purchase from 15/05/2024
site sérieux, très réactif, bonne comunication , disponibles continuer ainsi !!! :)
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Response from Chaussures vélo
Thank you very much for your positive review. We are delighted to know that you were satisfied with our site and our services. We will do our best to continue to meet your expectations. Thank you again for your confidence! Sincerely, The Chaussures vélo team.
M
Marcel B.
Rating: 5 out of 5
following a purchase from 15/05/2024
Fast order Reliable products
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Adrien R.
Rating: 5 out of 5
following a purchase from 03/05/2024
Great!
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Jean-Claude L.
Rating: 5 out of 5
following a purchase from 10/05/2024
Perfect and practical site, it's serious! Delivery as expected and very good quality shoes. I recommend! JCLV
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Response from Chaussures vélo
Thank you very much for your positive feedback about our site and our shoes! We are delighted that you enjoyed your experience with us. We strive to provide quality service and high quality products to our customers. Thank you again for your recommendation! Sincerely, The Chaussures vélo team.
J
Joseph L.
Rating: 4 out of 5
following a purchase from 30/04/2024
bien un peusurpris qu'il n'y a qu'un serrage BOA ;sur mon ancienne gaerne il y en a 2
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Frederic E.
Rating: 5 out of 5
following a purchase from 07/04/2024
Perfect
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Jean G.
Rating: 5 out of 5
following a purchase from 19/04/2024
Well RAS, everything went well except collissimo but this is not the fault of the site.
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Response from Chaussures vélo
Thank you for your positive feedback. We are pleased that your experience on our site was satisfactory despite the incident with Colissimo. Sincerely, The Chaussures vélo team.
S
Stéphanie P.
Rating: 5 out of 5
following a purchase from 16/04/2024
Good quality of service, the shoes ordered had an extra delivery time. The store notified me immediately. Very responsive store
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Response from Chaussures vélo
Thank you for your positive review of our cycling shoes website! We are delighted that you appreciated our quality service and responsiveness. We hope to see you soon on our site. Sincerely, The Chaussures vélo team.
L
Louis F.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fine
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Joseph-Reinette R.
Rating: 3 out of 5
following a purchase from 14/04/2024
For my first order, I can't express myself on your site. Furthermore, my rating for my order is mediocre because having ordered 3 items and only receiving one (while I was impatiently waiting for this one) is difficult to understand, especially since I'm 8000 kms away and paying customs taxes. After complaining, I hope to see my complaints come to fruition.
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Response from Chaussures vélo
Thank you for your comment. Have you been reimbursed for the 2 items?
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