Customer reviews of Chaussures vélo

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 267 published reviews
5 219 82% 4 25 9% 3 11 4% 2 4 1% 1 8 3%

Summary of reviews

Chaussures vélo consistently delivers fast and reliable service, with many reviews highlighting quick order processing, fast delivery to pickup points, and smooth tracking. Customers appreciate accurate product descriptions and well-packaged items that arrive in good condition, with several notes confirming orders match online specifications and sizes. The store also shows strong customer support through responsive questions handling and helpful assistance, along with competitive pricing and frequent promotions. Overall, shoppers express satisfaction with the buying experience, noting straightforward ordering and dependable delivery as key strengths.

All reviews

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Yann G.
Rating: 5 out of 5
following a purchase from 24/01/2023
Very competitive price.
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Claude M.
Rating: 5 out of 5
following a purchase from 25/01/2023
Congratulations on the speed of delivery and the price quoted. Hard to beat.
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Response from Chaussures vélo
Thank you very much for your positive feedback! We are delighted that you enjoyed our service and competitive pricing. We are constantly looking for ways to improve our efficiency to satisfy our customers. Thank you again for your trust and support. Sincerely, The Chaussures vélo team.
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Matthieu F.
Rating: 5 out of 5
following a purchase from 18/01/2023
Order well received in very good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2023
Everything perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
No problem, product conforms.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Serious website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
I really appreciated the speed with which the order was processed, the professionalism of the person who answered my questions over the phone, and the quality of the product and its compliance with my expectations.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/11/2022
A disaster! No seriousness Late delivery and then an error on the article.explanations they reversed the labels.... I end up with another customer's shoes and vice versa. 2 weeks and nothing and zero commercial friendliness on the phone. I have to return the parcel and I'll be reimbursed ... because the reverse is not possible due to customers claiming to be profiteers, they prefer to avoid non-returns. So we pay and it's up to us to prove our good faith.
In short, if you're not in a hurry and aren't looking for a specific pair and especially a specific size, order with your eyes closed.
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Response from Chaussures vélo
We are very sorry for the inconvenience you have experienced with your order. We take your comments very seriously and strive to improve our delivery service to avoid any delays or errors. We understand your frustration and are actively working to resolve this issue. We hope you will give us another chance to prove our seriousness and we thank you for your trust. Sincerely, The Chaussures vélo team.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2022
No particular problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
fast delivery compliant product cdt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2022
parcel arrived in two days impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Fast delivery. Great product, totally complies with the description, very good value for money, best price I could find. Very satisfied with my purchase. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Super original product, fast delivery and top packaging. Site to recommend with eyes closed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Fast delivery and product in a well-protected parcel. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2022
Unbeatable price and exceptionally fast home delivery: two days. Bravo to you for your responsiveness. The product I ordered met my expectations and the size was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
beautiful shoes, fast shipping . Site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Product conforms to request and correct delivery time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2022
I ordered the Scott Boa Lady 2022 model, on 27/08/2022, I received an email from Patricia from cycles et sport customer service telling me that this model was no longer available, and she offered me the 2021 model for 12.01€ less, which I accepted. to date, I have not received a refund for this difference and my invoice has not been rectified, it is the 2022 model whereas I received the 2021 model. waiting for a return
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Response from Chaussures vélo
Thank you for your comment, you have been charged less than the original price for the price difference between the 2 models, please check again with your bank sportingly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Fast and accurate shipping. Competitive rates. Would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Order taken into account (with Noé confirmation a little late, shipment and tracking within " standards " and reception ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Everything went well, delivery a little long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Spare parts, choice, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2022
meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2022
Shoes corresponding exactly to my desire however the top of the tongue is a little tight!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Very fast delivery, product as advertised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Very clear website. Satisfactory telephone service. No problems with my order received on time. Let's support this store in the French Alps!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
I have nothing to complain about. Fast order-taking and top delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
On-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
The site wasn't up to date, as the color of the pair of Boa I'd ordered wasn't in stock. However, the sales department got back to me quickly to offer me another color or a refund, so that's quite positive. In the end, the orange color was just right and it was the right model! So I'll leave my 5 stars... I'd be happy to recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Meets expectations RAS
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
no information on additional customs charges for countries outside FR
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Fast, accurate delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2022
My order was not what I expected. So I couldn't use the fasteners.
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Response from Chaussures vélo
Hello, thank you for sharing your opinion with us. We are sorry that your order did not meet your expectations. We are taking your feedback into account in order to improve and provide you with a better shopping experience in the future. Please do not hesitate to contact us if you have any questions or concerns. Sincerely, The Chaussures vélo team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
Site very easy to visit, responsive with lots of references. My parcel arrived in less than 48 hours in recycled packaging (great gesture, well done!) with my item safely inside.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2022
super fast delivery... No complaints
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