Customer reviews of Chaussures vélo

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 267 published reviews

Summary of reviews

Chaussures vélo consistently delivers fast and reliable service, with many reviews highlighting quick order processing, fast delivery to pickup points, and smooth tracking. Customers appreciate accurate product descriptions and well-packaged items that arrive in good condition, with several notes confirming orders match online specifications and sizes. The store also shows strong customer support through responsive questions handling and helpful assistance, along with competitive pricing and frequent promotions. Overall, shoppers express satisfaction with the buying experience, noting straightforward ordering and dependable delivery as key strengths.

All reviews

G
Gregory H.
Rating: 5 out of 5
following a purchase from 19/04/2024
Super
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Olivier B.
Rating: 5 out of 5
following a purchase from 14/04/2024
The site is pleasant to use and the offers are very clear. The delivery of the shoes was well organized. And finally, the product lived up to my expectations. Perfect, thank you...
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Response from Chaussures vélo
Hello, thank you very much for your positive review of our cycling shoes website. We are delighted to hear that you appreciate our interface and our clear offers, as well as the delivery of your shoes. We are also pleased that the product meets your expectations. Thank you for your trust and satisfaction. We hope to see you soon on our site. Sincerely, The Chaussures vélo team.
E
Eric T.
Rating: 4 out of 5
following a purchase from 08/04/2024
Delivery was a little late, but it was still correct.
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Response from Chaussures vélo
Hello, thank you for sharing your review of our Bicycle Shoes website. We are sorry for the delay in delivery, but we are happy to know that you are satisfied with your purchase and the conformity of the delivery. We hope to see you soon on our site. Sincerely, The Chaussures vélo team.
G
Germain V.
Rating: 5 out of 5
following a purchase from 06/04/2024
very good packaging - reception - condition
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Response from Chaussures vélo
Thank you very much for your positive feedback on our online sales service. We are delighted that your order of cycling shoes went well and that you are satisfied with the packaging, receipt and condition of the product. Your satisfaction is our priority and we will continue to provide our customers with the highest level of service. Please do not hesitate to contact us should you require anything further. Sincerely, The Chaussures vélo team.
D
Damien D.
Rating: 5 out of 5
following a purchase from 03/04/2024
fast and serious shipping!
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Bernard H.
Rating: 5 out of 5
following a purchase from 26/03/2024
Impeccable
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Gérard M.
Rating: 3 out of 5
following a purchase from 07/03/2024
announced deadlines not met. obliged to phone for order information
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Response from Chaussures vélo
Thank you for sharing your review of our cycling shoes website. We're sorry to hear that we didn't meet our delivery deadlines and that you had to take the trouble to contact us by phone to get information about your order. We will do our utmost to improve on these points in the future. Thank you for your patience and trust. Sincerely, The Chaussures vélo team.
J
Jean Yves B.
Rating: 5 out of 5
following a purchase from 13/03/2024
On-time delivery, impeccable parcel and contents corresponding to the order.
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Response from Chaussures vélo
Thank you for your positive feedback. We are delighted to hear that you are happy with your shopping experience on our site for cycling shoes. We do our best to meet delivery deadlines and ensure that packages arrive in perfect condition. We hope to see you soon for other purchases. Thank you again for your confidence. Sincerely, The Chaussures vélo team.
E
Emmanuel M.
Rating: 5 out of 5
following a purchase from 19/03/2024
Correct order and fast delivery
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Sylvain L.
Rating: 5 out of 5
following a purchase from 11/03/2024
on-time delivery;
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Marc S.
Rating: 5 out of 5
following a purchase from 07/03/2024
Nice
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Jean D.
Rating: 5 out of 5
following a purchase from 11/03/2024
delivered promptly
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Bernard P.
Rating: 5 out of 5
following a purchase from 01/03/2024
Returned the order for an identical pair of shoes in a larger size. Delivery within a few days of this new pair of shoes. After-sales service was assured.
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Response from Chaussures vélo
Thank you for your positive feedback on our cycling shoes website. We are delighted that you were able to benefit from a good after-sales service and that you are satisfied with your new pair of shoes. Thank you for your trust and loyalty. Sincerely, The Chaussures vélo team.
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Giovanni S.
Rating: 4 out of 5
following a purchase from 26/02/2024
Slight delay. Otherwise RAS
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Fabien V.
Rating: 4 out of 5
following a purchase from 04/03/2024
Fast, accurate delivery
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Alain M.
Rating: 5 out of 5
following a purchase from 28/02/2024
Super
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Yvan T.
Rating: 5 out of 5
following a purchase from 21/02/2024
Product conforms fast delivery I recommend
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Claude T.
Rating: 5 out of 5
following a purchase from 16/02/2024
Perfect arrived on time
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Philippe M.
Rating: 5 out of 5
following a purchase from 02/02/2024
Very large selection of shoes, order received very quickly. I recommend this site
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Response from Chaussures vélo
We are delighted that you enjoyed our selection of cycling shoes and that your order was delivered on time. Thank you very much for your recommendation! Sincerely, The Chaussures vélo team.
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Bruno S.
Rating: 4 out of 5
following a purchase from 25/01/2024
DELIVERY A LITTLE LONG. ORDER PLACED ON 25/01 AND RECEIVED ON 07/02.
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Response from Chaussures vélo
Thank you for your comment, we are sorry for the somewhat long delivery time. We always do our best to ensure that our customers receive their orders promptly, but we also take into account weather conditions and possible logistical delays. We hope you are satisfied with your purchase. Sincerely, The Chaussures vélo team.
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Gilles M.
Rating: 5 out of 5
following a purchase from 03/02/2024
impeccable service
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Adrien B.
Rating: 1 out of 5
following a purchase from 03/02/2024
New shoes ordered but already worn.
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Response from Chaussures vélo
Thank you for your comment, could you please send us some pictures at inocyclesetsports.com of the product received.
S
Stephane C.
Rating: 5 out of 5
following a purchase from 24/01/2024
Very good fit, precise lacing that makes you forget you're wearing shoes. Delivery on time and well packaged. Super
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Response from Chaussures vélo
Thank you for your positive feedback! We are delighted that you liked our shoes and that you appreciated our delivery service. See you soon on our site! Sincerely, The Chaussures vélo team.
F
Franck B.
Rating: 5 out of 5
following a purchase from 31/01/2024
Everything is smooth, fast shipping
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Arnaud C.
Rating: 5 out of 5
following a purchase from 01/02/2024
Tres bien delivery au top ne change rien
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Frederic C.
Rating: 5 out of 5
following a purchase from 21/01/2024
Fast and safe delivery. Perfect
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Silvain K.
Rating: 5 out of 5
following a purchase from 28/01/2024
Very professional
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Sandra J.
Rating: 5 out of 5
following a purchase from 21/01/2024
Very good site
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Marc P.
Rating: 5 out of 5
following a purchase from 10/01/2024
Super fast with the lowest price on the internet
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Vinciane C.
Rating: 5 out of 5
following a purchase from 27/12/2023
Products as described Delivery takes longer than expected but customer service keeps you informed as and when required.
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Response from Chaussures vélo
Thank you for your positive review of our site and products. We are sorry for the longer than expected delivery time, but we are happy to hear that our customer service was able to keep you informed. We hope you enjoy your new cycling shoes. Sincerely, The Chaussures vélo team.
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Christophe H.
Rating: 5 out of 5
following a purchase from 22/12/2023
Perfect
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Alain C.
Rating: 5 out of 5
following a purchase from 10/11/2023
very serious site!
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Michel L.
Rating: 5 out of 5
following a purchase from 26/11/2023
ALL CLEAR.
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José M.
Rating: 2 out of 5
following a purchase from 30/10/2023
Deadline exceeded even though I phoned before placing the order Not a very professional attitude Very disrespectful when I called several times to find out if my order had been dispatched To be avoided for lack of seriousness
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Response from Chaussures vélo
Thank you for your comment, we apologize, we usually inform our customers if there is a delay. Your order was delayed by 10 days, Sincerely
J
Jean-Luc H.
Rating: 2 out of 5
following a purchase from 18/10/2023
My order was forgotten for 3 weeks until I called and all I got back was "ça été oublié". Not very commercial.
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Response from Chaussures vélo
Thank you for your comment, we will solve this problem as soon as possible. We apologize for any inconvenience.
Y
Yves J.
Rating: 5 out of 5
following a purchase from 23/10/2023
well
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Patrick C.
Rating: 5 out of 5
following a purchase from 30/10/2023
Very good, impeccable service, careful and attentive. I recommend
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Patrick C.
Rating: 5 out of 5
following a purchase from 20/10/2023
No comment
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Stephane D.
Rating: 5 out of 5
following a purchase from 14/10/2023
very good fast delivery
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Jean-Luc M.
Rating: 3 out of 5
following a purchase from 23/09/2023
Out of stock after placing order. Extra time granted, but would like to receive the product in another color. Request not taken into account!
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Response from Chaussures vélo
Hello, we are sorry for the stock shortage and the unanswered request. We will make sure to improve our ordering system in the future to avoid this kind of situation. We hope that you will be satisfied with the color you received and that the shoes will suit you. Thank you for your feedback. Sincerely, The Chaussures vélo team.