The online store Chibi Akihabara is praised for its efficient and prompt shipping, with many customers highlighting that their orders arrived quickly and in good condition. The careful packaging of items is consistently mentioned, ensuring that products are well-protected during transit. Customers express satisfaction with the quality of the figurines received, often describing them as beautiful and a perfect addition to their collections. Additionally, the customer service is noted for being responsive and helpful, effectively addressing any questions or issues that arise.
All reviews
G
Guanfei
Rating: 5 out of 5
following a purchase from 19/12/2021
Fast delivery and product in good condition.
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Response from CHIBI AKIHABARA
HelloThank you
A
Audrey
Rating: 5 out of 5
following a purchase from 19/12/2021
As always, fast and careful delivery. Thank you very much!
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Response from CHIBI AKIHABARA
HelloThank you very much
Y
Yato S.
Rating: 5 out of 5
following a purchase from 19/12/2021
Superbly packaged figurines! And the figurine is magnificent!
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Response from CHIBI AKIHABARA
HelloThank you
L
Le T.
Rating: 5 out of 5
following a purchase from 19/12/2021
Thank you very much when I asked you some questions, your answers were very punctual. I received the parcel, it is in perfect condition and I find it very nice of you to add 3 mini boxes of Pocky despite the date and just expire but I really appreciated because your gesture counts.
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Response from CHIBI AKIHABARA
HelloThank you :)
A
Arnaud P.
Rating: 4 out of 5
following a purchase from 19/12/2021
I don't rate 5 stars. Shipping times were far too long (even for Black Friday). And I received a broken figurine in my package.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the long delay during Christmas and Black Friday. Our human hands do their utmost to prepare and ship orders in good conditions. Regarding the broken figurine, please note that you can contact our after-sales service directly to initiate a procedure. Sincerely
B
Bryan B.
Rating: 3 out of 5
following a purchase from 19/12/2021
The Gol D Roger figurine was damaged, one of the lightning bolts had fallen off, a pity for the price it cost.but otherwise I'm satisfied with my other figurines.
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Response from CHIBI AKIHABARA
HelloPlease excuse us for the inconvenience. Please do not hesitate to contact customer service in order to open a procedure. Sincerely
H
Héloïse
Rating: 5 out of 5
following a purchase from 19/12/2021
Never any problems! Neither online nor at conventions ^^ They deliver in Belgium and in relay points in Belgium (practical for me French who lives there from now on) just a downside: your site is a little messed up at the moment (since BlackFriday) error on the pagesSo everything is fine ^^ I do not know for pre-orders on the other hand
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Response from CHIBI AKIHABARA
HelloThank you for your feedback, we'll pass on the point raised to our webmaster.
Separation of an order with pre-disposal after some timeReceipt of part of the products ordered very quickly
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Response from CHIBI AKIHABARA
HelloThank you for your order and this positive feedback.
M
Mickael S.
Rating: 5 out of 5
following a purchase from 19/12/2021
Reliable site with fast shipping and selling official figurines.
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Response from CHIBI AKIHABARA
HelloThank you
R
Raphaël R.
Rating: 5 out of 5
following a purchase from 18/12/2021
Very professional, answers on the phone or on the website when you call with questions/problems. Fast and well packaged and large selection of figurines.
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Response from CHIBI AKIHABARA
HelloThank you very much
E
Elusue S.
Rating: 2 out of 5
following a purchase from 18/12/2021
Extremely long waiting time. No follow-up on shipping
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Response from CHIBI AKIHABARA
HelloWe apologize for the inconvenience. The figurine you ordered has been delayed by the manufacturer. Unfortunately, this is not our fault. Upon receipt of the product, your order was placed in preparation and shipped. At each stage of the process, you will be informed by e-mail of the status of your order and the tracking of your package. Our customers receive all indicative e-mails concerning their order.
H
Hucorne J.
Rating: 5 out of 5
following a purchase from 18/12/2021
Easy to use, lots of merchandise, from my order to delivery it was fast.
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Response from CHIBI AKIHABARA
HelloThank you for your order and your recommendation.
F
Fournier G.
Rating: 4 out of 5
following a purchase from 18/12/2021
Package received quickly, well packaged, arrived without breakage so perfect ?
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Response from CHIBI AKIHABARA
HelloThank you
M
Miraku
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfectly perfect.
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Response from CHIBI AKIHABARA
HelloThank you for this perfect review :)
J
Jonat M.
Rating: 5 out of 5
following a purchase from 18/12/2021
Great as usual!!?
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Response from CHIBI AKIHABARA
HelloThank you very much?
B
BROCHE
Rating: 5 out of 5
following a purchase from 18/12/2021
Fast and reliable delivery.
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Response from CHIBI AKIHABARA
HelloThank you for this comment
A
Axelle F.
Rating: 5 out of 5
following a purchase from 11/12/2021
First order on the site. Very satisfied with the prices and the quality of the figurines.
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Response from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
M
Magali B.
Rating: 5 out of 5
following a purchase from 14/12/2021
Very fast and careful shipment. products in excellent condition for a very attractive price.
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Response from CHIBI AKIHABARA
HelloThank you for your positive feedback
V
Vanhaecke R.
Rating: 5 out of 5
following a purchase from 18/12/2021
Very good store for buying figurines.
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Response from CHIBI AKIHABARA
HelloThank you
K
Killian R.
Rating: 5 out of 5
following a purchase from 18/12/2021
Affordable price and excellent quality, nothing to complain about.I've bought several times on the site and I've never been disappointed.Thanks to Chibi Akihabara and the team behind it, I can assure you.
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Response from CHIBI AKIHABARA
HelloThank you very much for your order and your opinion :)
R
Rémy
Rating: 5 out of 5
following a purchase from 18/12/2021
Very good site and very good seller no problem
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Response from CHIBI AKIHABARA
HelloThank you for your review
V
Vincent C.
Rating: 5 out of 5
following a purchase from 18/12/2021
Always on top
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Response from CHIBI AKIHABARA
HelloThank you for your top review :)
S
Sylvie J.
Rating: 5 out of 5
following a purchase from 18/12/2021
You respond quickly to emails Perfect
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Response from CHIBI AKIHABARA
HelloThank you
Y
Yanis
Rating: 5 out of 5
following a purchase from 18/12/2021
Awesome! I recommend it!
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Response from CHIBI AKIHABARA
HelloThank you very much for your recommendation
L
Léa C.
Rating: 5 out of 5
following a purchase from 18/12/2021
Easy-to-understand websiteDelivery as estimatedAnd a very, very nice product.
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Response from CHIBI AKIHABARA
HelloThank you very much
C
Client
Rating: 5 out of 5
following a purchase from 18/12/2021
Quite satisfied with my purchase! I will certainly repeat the experience :)
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Response from CHIBI AKIHABARA
HelloThank you
V
Virginie L.
Rating: 5 out of 5
following a purchase from 17/12/2021
Products as described, very good quality. Products well protected for transport. Very good experience.
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Response from CHIBI AKIHABARA
HelloThank you very much for your positive feedback
D
David S.
Rating: 5 out of 5
following a purchase from 17/12/2021
I didn't know about this site. I gave it a try and I'm glad I did. Shipment is fast and careful. The figurine package is well protected. Nothing to say despite this hectic end of year. I'd go back to them without hesitation. Well play !
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Response from CHIBI AKIHABARA
HelloThank you for your order and your confidence.
T
Thomas M.
Rating: 5 out of 5
following a purchase from 16/12/2021
I've placed a few orders with Chibi and have never had any problems with packages arriving on time and in good condition.
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Response from CHIBI AKIHABARA
HelloThanks for your feedback
G
Grenet
Rating: 5 out of 5
following a purchase from 16/12/2021
Well-packaged parcel and fast delivery, very nice figurine.
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Response from CHIBI AKIHABARA
HelloThank you for your review
D
Django S.
Rating: 5 out of 5
following a purchase from 16/12/2021
very good site
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Response from CHIBI AKIHABARA
HelloThank you
B
Benjamin L.
Rating: 5 out of 5
following a purchase from 16/12/2021
Fast delivery and very well packed! Perfect !!!
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Response from CHIBI AKIHABARA
Hello, thank you very much for your order and this positive feedback.
M
Maël A.
Rating: 5 out of 5
following a purchase from 16/12/2021
The products arrive quickly and in good condition, I've always been satisfied, and it's easy to find what you need with all the licenses available.
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Response from CHIBI AKIHABARA
HelloThank you for this comment
G
Gauthier S.
Rating: 5 out of 5
following a purchase from 15/12/2021
Perfect, received in three days, perfect condition and as per photos, thank you.
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Response from CHIBI AKIHABARA
HelloThank you for your comment
J
Jimmy S.
Rating: 5 out of 5
following a purchase from 15/12/2021
sent as ordered, nothing to say, everything perfect =)
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Response from CHIBI AKIHABARA
HelloThank you very much
E
Eric G.
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast delivery and compliant product
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Response from CHIBI AKIHABARA
HelloThank you
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