Cimaises-et-plus consistently delivers quickly and reliably, with many reviews noting fast delivery, trackable shipments, and orders arriving on time or within a week, often with even quick mailbox delivery and careful packaging. Customers highlight specific product strengths such as well-packaged items, materials described as very good, lightweight and practical rails, and ease of installation that lets users hang paintings promptly. The store’s service and responsiveness are praised, including polite, professional handling of exchanges or replacements and helpful phone or email support that resolves issues efficiently. Overall, customers repeatedly mention dependable delivery, solid product quality, and attentive customer service as key strengths.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Delivery as promised and very fast, perfect.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Very good service from order to delivery, notifies if there is a delay, in short, very pleasantly surprised.
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Response from Cimaises-et-plus
Thank you very much for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Given the quantity and the price, free delivery would have been appreciated. Otherwise, very good service, order tracking, packaging, and delivery time really very qualitative and fast. I recommend.
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Response from Cimaises-et-plus
Hello, Thank you very much for your comment! For now, our transport (& packaging) costs for moldings of 200 cm and more (non-standard) unfortunately do not allow us to offer shipping costs. Have a nice day. Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2021
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2021
Goods and delivery in accordance with the commitments of Cimaises & Plus. Well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Discreet and aesthetic moldings. Provide enough support to avoid bending between two supports. Easy suspension adjustment. Kind and quick response when a missing item was noted in the shipment. No unnecessary discussion, thank you. In conclusion, good products and good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
Ultra-fast delivery and well-packaged goods, thus arriving in very good condition. Polymer cornices not yet installed but present a very nice appearance.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/05/2021
Hello, We have still not received our order to date. I spoke on the phone with someone from your establishment who did not understand the non-shipment of our moldings. She rescheduled a delivery for yesterday, 12/05, but still nothing. Please contact us as soon as possible at 06 87 27 60 72. Best regards.
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Response from Cimaises-et-plus
Hello, The package was delayed with DPD, as indicated by email today, they plan to deliver to you this Monday, 17/05. I will call them again today to ensure that the package is indeed being delivered and will keep you informed. Best regards, Coralie P
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Satisfied with the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
All okay.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2021
A first disastrous delivery, broken moldings. Professional reaction from the picture rails with another quick delivery in good condition with apologies. Thank you.
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Response from Cimaises-et-plus
Thank you for your comment, I am still sorry for the first failed delivery. Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Perfect ... this is a second order, the first dating back a few years ... but we come back to it ;).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/04/2021
A FRIENDLY ADVICE: CHANGE CARRIERS QUICKLY; DPD = ARCHI-NO-GOOD.
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Response from Cimaises-et-plus
Hello, we changed carriers a few years ago to DPD and while we regret some unfortunate delivery problems, overall the service is rather well assured. We have already tried two other well-known carriers (which I will not name) and the problems also existed and pushed us to change. From experience, the issue often comes from the goodwill of the delivery people. That being said, we are sorry to learn that the delivery did not satisfy you and we are considering the possibility of offering another transport solution (perhaps a more generous one) so that customers have a choice. Have a nice day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
It should be possible to choose another type of hook with the solo set.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Hello, it is not very well explained when ordering the separate items in detail.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Speed of delivery and order well compliant. I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2021
Very good product. The DPD delivery person had planned to deliver one day then said it was no longer possible. I was able to have it delivered 2 days later to a relay point but the ergonomics on the phone were not excellent...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2021
Customer service in the person of Coralie .. great advice and help I really appreciated it, that's why I buy from Cimaises &+, however having this carrier from XX the DPD company is perhaps what will make me think twice about my next order, because unfortunately this carrier has not had its place for many years, just look at the reviews ... it's a shame my evaluation is impacted by a poor choice of carrier.
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Response from Cimaises-et-plus
Hello Madam, Thank you for your complete comment, I am delighted to learn that my advice has brought you satisfaction :) For your information, we changed carriers a few years ago to DPD and while we regret some unfortunate delivery problems, overall the service is rather well assured. We have already tried two other well-known carriers and the problems also existed and pushed us to change. Regarding the reviews on DPD, unfortunately, they are the same as most of their competitors. From experience, the issue often comes from the goodwill of the delivery people. That being said, we are sorry to learn that the delivery did not satisfy you and we are considering the possibility of offering another transport solution (perhaps a more generous one) so that customers have a choice. Have a very nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Very responsive.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
Excellent quality product, beautiful rendering The high price is not justified except by the number of intermediaries no installation advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Just perfect!
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Response from Cimaises-et-plus
Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Nothing to say about the seriousness of this company. Highly recommended.
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Response from Cimaises-et-plus
A big thank you to you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Delivery time respected. Perfect packaging. Satisfied with my purchase.
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Response from Cimaises-et-plus
Thank you for taking the time to leave us a review! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2021
Quality, responsiveness, this is the second time I have ordered and I am fully satisfied.
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Response from Cimaises-et-plus
Thank you very much for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2021
Goods compliant on both orders. Carrier to be avoided. On the 2 deliveries, they canceled the appointments 5 times at the last moment to deliver that day after having canceled the delivery. Unreachable by phone or internet DPD is to be banned. We may have to refrain from recommending your products due to this carrier being the weak link in the online order. DPD to avoid+++.
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Response from Cimaises-et-plus
Thank you for your comment, we are sorry to learn that your delivery went badly. We changed carriers a few years ago to DPD and we see fewer delivery problems. Unfortunately, we still have some and do not fail to report them to DPD for the improvement of their service. It should still be noted that few carriers accept packages 2 meters long (90% of our shipments) at a cost that is reasonable for the customer, hence the choice of this carrier. For small shipments, it is possible to choose COLLISSIMO on the site. However, we take note of your comment, perhaps one day we will offer an additional transport solution so that the customer can choose the one that suits them best. Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Fast and careful delivery. I did not have contact with customer service. .
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2021
5.
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Response from Cimaises-et-plus
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2021
Perfect delivery and very fast, products ok except for scratches on the 'mice' that serve as weights. I still recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
Fast and no problem.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2021
FAST DELIVERY +++ CAREFUL PACKAGING.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2021
Item out of stock but not specified on the online order. But delivery by cronopost at €7 to get it very quickly, settled anyway. As a result, I was in a hurry, I went to buy the same ones at brico. I am not satisfied.
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Response from Cimaises-et-plus
Hello Sir, You must be mistaken because we do not make express shipments by Chronopost but shipments by Colissimo at €6.90 including VAT and the delay is 24 to 72 hours (working days). Best regards, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Beautiful rosette, conforms to wishes.
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Response from Cimaises-et-plus
Thank you :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2021
4.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
I am a professional painter, my client, in the first part of the house with the cornices, decided to continue to install them in her entrance... the site was to be finished a week later. Cimaises & + were very responsive, they did the impossible and it worked out. The delivery was very fast and the packages always impeccable. I am really delighted to work with them, they are true professionals.
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Response from Cimaises-et-plus
Hello Madam, We sincerely thank you for your comment and are delighted to learn that your project was able to finish on time despite a tight schedule. I wish you an excellent day, Best regards, Coralie P.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/04/2021
NOTHING TO REPORT. CONFORMS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2021
Very beautiful product, perfect delivery fast and well protected, to recommend.
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Response from Cimaises-et-plus
A big thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
T O P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Customer service very attentive and friendly. Click+ rail is the easiest product to install in the range and has a perfect finish. To be renewed without moderation (the boss for positioning the hole to be made in the wall changes everything).
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Response from Cimaises-et-plus
A big thank you for your comment! Have a nice day, Coralie P.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Fast delivery. products conform to my expectations.
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Response from Cimaises-et-plus
Thank you for your comment!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Very good.
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Response from Cimaises-et-plus
Thank you!
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