Customer reviews of CITY-LOCKER Paris

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 11 614 published reviews
5 9 880 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

All reviews

M
Miguel Ángel V.
Rating: 5 out of 5
following a purchase from 02/02/2025
Simple use and good location of the locker
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G
Gloria M.
Rating: 5 out of 5
following a purchase from 18/03/2025
Very comfortable
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M
Miriam C.
Rating: 5 out of 5
following a purchase from 18/03/2025
really good
S
Simone Pietro R.
Rating: 3 out of 5
following a purchase from 16/03/2025
I found the price quite expensive: 15 euros for a couple of hours. When I came back to pick up my luggage, I couldn't enter the code on the keyboard; it seemed not to work. Fortunately, there was a couple inside who were about to leave, and they opened the door for me.
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
A
Angel A.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very comfortable
T
Tiina S.
Rating: 5 out of 5
following a purchase from 12/03/2025
The location was convenient and the system worked well. However, the door didn’t open with the code when we came to collect our luggage. Another client had the same problem and called the phone number indicated. Nobody answered but the door opened.
I
ITZIAR S.
Rating: 5 out of 5
following a purchase from 18/03/2025
Easy use, safe and well located!
C
claire M.
Rating: 5 out of 5
following a purchase from 17/03/2025
Practical and simple to use.
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J
JULIE M.
Rating: 5 out of 5
following a purchase from 16/03/2025
Easy to access, very well located, clean, nothing to complain about.
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C
Carole C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The locker was ok and practicle but it was very difficult to enter in the locker space. I had to do the code 4 times with no success and ask for a tourist help. So anxious time. Unless this point . The locker was clean and correct.
Response from CITY-LOCKER Paris
Hello,

Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
M
Marie P.
Rating: 4 out of 5
following a purchase from 14/03/2025
The locker was smaller than I thought but fine for my suitcase. I was very lucky to have a locker downstairs because I would never have been able to carry my 26-kilo suitcase upstairs alone. Very secure codes, perfect.
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B
Benoist C.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very convenient and easy to use service.
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S
Sofia S.
Rating: 5 out of 5
following a purchase from 18/03/2025
The buttons to enter through the door were very hard to press.
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G
Gabriele M.
Rating: 5 out of 5
following a purchase from 17/03/2025
1 : Comfortable and fast
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D
Davide C.
Rating: 5 out of 5
following a purchase from 18/03/2025
0 : .
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A
AGNES G.
Rating: 5 out of 5
following a purchase from 15/03/2025
Top!
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P
Pierre R.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very convenient and well located
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M
Micaela M.
Rating: 5 out of 5
following a purchase from 17/03/2025
A stone's throw from the station. Very convenient and safe.
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H
Heinrich H.
Rating: 5 out of 5
following a purchase from 17/03/2025
Everything worked fine!
R
Raisa T.
Rating: 5 out of 5
following a purchase from 15/03/2025
Very safe and eaily accessed
M
Mathilde O.
Rating: 5 out of 5
following a purchase from 16/03/2025
very convenient, and a 5-minute walk from the opera.
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D
Dirk D.
Rating: 5 out of 5
following a purchase from 17/03/2025
Booking was easy, the use of the locker was without any problems.
S
Sara D.
Rating: 5 out of 5
following a purchase from 15/03/2025
All good
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D
Danielle G.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very well, a bit expensive but good. Thank you, best regards.
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N
Nuno M.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good
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D
Davide D.
Rating: 5 out of 5
following a purchase from 16/03/2025
Top
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A
Alexander B.
Rating: 5 out of 5
following a purchase from 16/03/2025
Everything worked perfectly
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S
Sabrina G.
Rating: 5 out of 5
following a purchase from 15/03/2025
Comfortable. Clear instructions.
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J
Jon T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Ok
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E
Eliane S.
Rating: 3 out of 5
following a purchase from 15/03/2025
Good for leaving the suitcases but the locker is too small for 4 suitcases, even though they are cabin size. I had to reserve a second one, which is a shame.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. We remind you of the size of our lockers which are specified on our website: L.48cm H.61cm P.85cm This dimension is suitable for most large suitcases and can hold up to 4 international IATA cabin luggage (55 x 35 x 20cm). Please remember, as with airlines, to check the dimensions of your luggage. We look forward to seeing you again at CITY-LOCKER.
A
Alexandra N.
Rating: 5 out of 5
following a purchase from 16/03/2025
Very practical, a bit expensive
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A
Anna B.
Rating: 3 out of 5
following a purchase from 16/03/2025
Too expensive for the service offered
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
K
Kevin L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Excellent service. Very convenient and easy to use. Only took a couple of minutes to drop and collect our bags. Short walk from Gare Du Nord.
F
Francesca L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Excellent
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S
Stéphanie T.
Rating: 5 out of 5
following a purchase from 16/03/2025
Practical, easy and simple
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D
Darrell B.
Rating: 5 out of 5
following a purchase from 16/03/2025
We would have never made it to the Eiffel Tower in time without city locker. It delivered as advertised. It was easy to use and we were able to secure our belongings and enjoy Paris and the Eiffel Tower without worrying about luggage. It simplified our trip planning and saved us time and money!
J
Jean-Marie M.
Rating: 5 out of 5
following a purchase from 15/03/2025
Très bon service. Merci
G
Gessica L.
Rating: 5 out of 5
following a purchase from 15/03/2025
Close to the Maubert Mutualité metro station, just a stone's throw from Notre Dame. Excellent service. Easy to use and safe. Highly recommended.
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A
Ainhoa B.
Rating: 5 out of 5
following a purchase from 12/03/2025
The size was very good, we managed to fit 2 cabin suitcases, a bag, and a backpack.
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T
Tauleigne K.
Rating: 5 out of 5
following a purchase from 14/03/2025
Très bon accueil Chambre très agréable Ravie de mon séjour
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