English 
M
Rating: 5 out of 5
Bon servei
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
S
Rating: 5 out of 5
Very simple and efficient system. Just enter, follow the procedure they give you and you're ready to enjoy the city as much as you planned.
N
Rating: 5 out of 5
Very good service. Very secure thank you. Too satisfied, quality price
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A
Rating: 5 out of 5
Instant text when I paid.
D
Rating: 5 out of 5
it work really well
I
Rating: 3 out of 5
The lock was much smaller, then expected. It was stated that 4 carry on luggage’s fit, however we hardly fitted 2. had to book a second one.
Response from CITY-LOCKER Paris
Thank for using our service Inga The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
C
Rating: 5 out of 5
Todo perfecto!
Los casilleros no son grandes, como muestra el video
Yo llevaba una maleta grande y 2 mochilas!
Y ya no cabía nada más.
Los casilleros no son grandes, como muestra el video
Yo llevaba una maleta grande y 2 mochilas!
Y ya no cabía nada más.
F
Rating: 5 out of 5
servizio molto utile
C
Rating: 1 out of 5
Dimensions do not correspond to what is sold
Translated reviews
Response from CITY-LOCKER Paris
Hello, we'd like to remind you of the size of our lockers: Locker dimensions: W.48cm x H.61cm x D.85cm. This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Indeed, if your luggage is larger, the number of pieces that can fit in a locker is smaller;
P
Rating: 4 out of 5
Todo bien. Pero estaría bien que tuviera un baño
G
Rating: 5 out of 5
Easy navigation site, adequate information, fair price
I
Rating: 1 out of 5
On the website, you mention rates of 2 euros and we had to pay 15 euros. On the other hand, I'm horrified by this automatic system with no human presence, and I won't be coming back.
Translated reviews
Response from CITY-LOCKER Paris
Hello isa, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
E
Rating: 5 out of 5
Smooth, quick, perfect.
L
Rating: 5 out of 5
Instructions on lockers use were easy to understand
J
Rating: 5 out of 5
Quick, easy and convenient .
M
Rating: 5 out of 5
practical and central
A
Rating: 5 out of 5
The convenience was great, which included the online purchase and text with access information.
O
Rating: 5 out of 5
All right!
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G
Rating: 5 out of 5
Simple process - great service. Only slight drama is that the lockers were inside the security cordon for the Olympics so we had to have a valid pass to get inside
K
Rating: 4 out of 5
Super easy to book & very convenient.
A
Rating: 5 out of 5
Very safe and walking close to gare
S
Rating: 5 out of 5
Very good service! Easy to use, the email of confirnation was sended right away, the email with the code also.
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G
Rating: 5 out of 5
Well thought out, well organized. Thank you for existing. It should exist in every city.
S
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
It is not located at Chatelet Les Halles. It is about 15 minutes' walk away. This is a hassle when people have bulky luggage and are pressed for time. I resent being given inaccurate information when it is important.
Response from CITY-LOCKER Paris
Hello Alastair, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
A
Rating: 5 out of 5
Easy to find and use
M
Rating: 4 out of 5
Tout s'est bien passé lors de notre location. Il faut juste être à l'aise avec l'informatique sur son téléphone et pouvoir payer avec mais très sécurisé et plutôt bien placé! Je recommande!
N
Rating: 5 out of 5
It’s easy to use your system. Thank you for your product. May be to set up at FlixBus station.
P
Rating: 5 out of 5
Really good
I
Rating: 5 out of 5
Easy to make the reservation and everything works perfectly. No complaint!!
C
Rating: 5 out of 5
Practice
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F
Rating: 5 out of 5
Excelente sitio para guardar maletas. Muy seguro y fácil de contratar. Precio accesible.
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V
Rating: 5 out of 5
Todo sin problemas, sencillo
M
Rating: 5 out of 5
Excellent place for leave your baggage
C
Rating: 5 out of 5
Using CityLocker couldn’t be easier. Pretty much point and click website and enter your info. Easy instructions to get in building and how to operate automated locker system. Clean safe convenient. Will definitely use again. Thank you.
J
Rating: 5 out of 5
Very easy to acces, clean, simple to use und safe - wonderful, I would do it again right away.
A
Rating: 5 out of 5
Easy to use. Large enough locker for two large backpacks or 3 carry-on suitcases.
T
Rating: 3 out of 5
Practical but very expensive
Response from CITY-LOCKER Paris
Hello Théo, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
K
Rating: 3 out of 5
We used three locker and had to go out of the storageroom and enter the doorcode before the lockercode worked. When we wanted to get the baggage out, one of the lockers didn't open. We had to try several times. To much money for the service we got.
Why is there no variety in timeslots? We only needed a straße for two hours and had to pay for a day. Thatfore we rate only average.
Why is there no variety in timeslots? We only needed a straße for two hours and had to pay for a day. Thatfore we rate only average.
Response from CITY-LOCKER Paris
Hello Kerstin, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
C
Rating: 5 out of 5
Great service, very easy to understand and to use.