English 
J
Rating: 5 out of 5
Very good, meets my expectations, I recommend.
Translated reviews
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
All reviews
J
Rating: 5 out of 5
Worked perfect.
J
Rating: 5 out of 5
Really easy to use. Used it the first time and really liked it
M
Rating: 5 out of 5
Very good, great service. I would recommend.
C
Rating: 5 out of 5
Excellent everything as described, easy to find, felt secure would definitely use again
C
Rating: 5 out of 5
Easy to navigate and easy to book
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R
Rating: 5 out of 5
Sehr gut organisiert.
R
Rating: 5 out of 5
Super!!!
E
Rating: 4 out of 5
Good and easy solution! My advice: We would need more tariff plans based on baggage parking hours.
M
Rating: 4 out of 5
Good!
T
Rating: 5 out of 5
easy to reserve the locker, everything functioned smoothly, very convenient
R
Rating: 5 out of 5
Very happy with the service, less than ten minutes from Palais Garnier and less than ten minutes from Gare Saint Lazare. I recommend it for people with carry-on luggage.
Translated reviews
G
Rating: 5 out of 5
Very fast, efficient and affordable.
J
Rating: 4 out of 5
Easy ordering process!
S
Rating: 4 out of 5
Well places and easy to use
R
Rating: 5 out of 5
Online very fast booking, all ok!
L
Rating: 4 out of 5
Advertised you could store 4 x carry on luggage bags, in reality it was it was only 2 cases.
K
Rating: 5 out of 5
It’s a safe place to let your luggage!
M
Rating: 5 out of 5
Easy to find, convenient and close to train station
S
Rating: 5 out of 5
Everything went smoothly and without any problems, a perfect way to leave your luggage if you don't know what to do with it
N
Rating: 3 out of 5
On-street keypad malfunctions: some buttons are tired and the keypad is so homey that you can't tell whether the button has worked or not (no sound or screen). Crazy prices and misleading advertising: we are told one price, but when it comes time to pay, it's double!...
Translated reviews
Response from CITY-LOCKER Paris
Hello Nicolas, Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
D
Rating: 5 out of 5
Funcionou muito bem. Recomendo e voltarei a utilizar. Pena que não tem no Brasil...
M
Rating: 5 out of 5
good service
C
Rating: 5 out of 5
Very easy to book and to use. The looker IS Big, enought for five backpacks.
S
Rating: 5 out of 5
Super practical!
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T
Rating: 3 out of 5
I think that you should offer a family discount as a family of four with suitcases need 2-3 lockers. meaning that you would have to pay 30-45 euro for a single day, which is expensive
Response from CITY-LOCKER Paris
Hello Tanja, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
S
Rating: 5 out of 5
Easy. Safe. Secure. No issues.
V
Rating: 5 out of 5
Simple, intuitive, economical! Excellent service.
J
Rating: 3 out of 5
CLEAR...
Translated reviews
Response from CITY-LOCKER Paris
Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.
J
Rating: 1 out of 5
We got in just fine to drop our bags- however- our code stopped working when we returned to collect them. Neighbors saw us banging on the door and told us this is a common issue. No one would answer the phone. We did purchase a new locker and the new door code worked. Miserable experience panicking over potentially not getting our family of 5s clothes and items.
Response from CITY-LOCKER Paris
Hello, Jessica Thanks for your message and for using our service, Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. We will work on improving the given information and once again, thank you for using city locker and we will work on getting your 5 stars next time.
A
Rating: 5 out of 5
Very easy to use.
Just book it online, you will get the codes to open the main door and lockers.
Everyday code changes.
Opening time is 8am.
There is no human being present.
Near to station Gare de l’yon.
Just book it online, you will get the codes to open the main door and lockers.
Everyday code changes.
Opening time is 8am.
There is no human being present.
Near to station Gare de l’yon.
S
Rating: 5 out of 5
It was very easy to figure out how to book the lockers and navigate the site. I did not have to overthink my choice. The access codes came to my email immediately.
M
Rating: 5 out of 5
パリ市内にいくつかあり、都合の良い場所を選べます。予約の方法はわかりやすく、料金も良心的でした。ロッカーの使い方についてもメールに記載があり、スムーズに利用できました。母国語で問い合わせをしましたが、真摯に対応して頂き、信頼できるサービスだと感じました。
N
Rating: 4 out of 5
the website works very well and provides all the necessary information, the location is good, but the cabinets are a little small for the price paid.
A
Rating: 5 out of 5
It's a great initiative and very helpful. I arrived early in Paris and my hotel check in time was in afternoon. It is much great relief, we put all out bags in city locker, was very quick and time consuming. Thanks for the help.
P
Rating: 5 out of 5
Super
R
Rating: 5 out of 5
Its was really good and convenient for travellers I really like this kind of facilities .
N
Rating: 4 out of 5
Front door isn't working well. Took me about 5 minutes to open, putting the right code, while Uber was waiting. Should replace the keyboard. All the rest was ok, but when you aren't able to open the main gate of the building...
J
Rating: 5 out of 5
So helpful. So easy. Thanks
N
Rating: 5 out of 5
Rapide et facile d’utilisation