The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Thank you Véronique for your note. We are delighted that you like our Cosmé'Chic website.
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Magali C.
Rating: 4 out of 5
following a purchase from 01/09/2022
order received very quickly
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Response from Cosmé’Chic
The entire team would like to thank you for your feedback. We are happy to know that you are satisfied.
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Sylvie H.
Rating: 4 out of 5
following a purchase from 05/08/2022
Very good product and good quality price.
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Response from Cosmé’Chic
Thank you for giving us a positive review Sylvie. We hope you enjoy your purchase and recommend us to others.
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Serriere J.
Rating: 4 out of 5
following a purchase from 04/08/2022
A good, large-format tube. Application is easy, but it's too white, I thought it would be more neutral. A bit of an "owl" effect. Now I just need to find a tree to hoot at ....
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Response from Cosmé’Chic
Thank you for your review, Serriere. We're sorry you weren't completely satisfied with the product, but we appreciate your feedback. We are always trying to improve and offer you the best possible product.
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Madeleine B.
Rating: 4 out of 5
following a purchase from 14/07/2022
fast delivery ok product. i'll order again
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Response from Cosmé’Chic
Thank you, Madeleine, for your very positive comment! We are delighted that you were satisfied with both the delivery and the product. We hope to see you back with us soon!
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VANESSA P.
Rating: 4 out of 5
following a purchase from 14/07/2022
Very nice discovery of this site. Vast choice, interesting prices, fast delivery ... In short, it's a site I'll be coming back to.
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Response from Cosmé’Chic
Thank you very much for your review, Vanessa. We are delighted that you found what you were looking for on Cosmé'Chic and look forward to your next visit!
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Emily V.
Rating: 4 out of 5
following a purchase from 08/07/2022
Very careful delivery, the products are great and attractively priced.
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Response from Cosmé’Chic
Thank you Emily! We are delighted that you like our products and that your experience with us has been positive. We work hard to offer attractively priced products and ensure you receive careful shipping. We appreciate your support.
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Anceaux M.
Rating: 4 out of 5
following a purchase from 27/06/2022
Package received promptly
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Response from Cosmé’Chic
Hello Anceaux , Thank you for your review and your note! We are happy that your package was delivered quickly. We hope you enjoyed your order.
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Anaïs N.
Rating: 1 out of 5
following a purchase from 01/06/2022
Received my order damaged, the shadows of my palette broken yet pakahing close well, disappointed
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Response from Cosmé’Chic
We are sorry to hear that you have received your damaged order. We take this very seriously and understand your disappointment. We apologize for the inconvenience. We make every effort to pack products carefully, but occasionally damage can occur during transit. We will investigate this with our carrier to avoid this happening again in the future. Please contact us so that we can find a satisfactory solution for you.
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BERNOT N.
Rating: 4 out of 5
following a purchase from 23/05/2022
The products are as described. Please note! The parcel arrived crushed, fortunately no damaged products.
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Christelle D.
Rating: 4 out of 5
following a purchase from 20/05/2022
I take off one star for the return tracking. There is none and I had to send a mist that did not meet my expectations.
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Rose Marie R.
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good - missing leaflets
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DOMINIQUE S.
Rating: 4 out of 5
following a purchase from 07/05/2022
Fast reception Perfect packaging Out of 2 sets of 2 sponges to remove make-up, I only received one set...I was never able to contact them by e-mail. The "SEND" box didn't work, but the rest was great. I won't quibble for 1.49€ but if it happens again and the amount is higher I'll order more.
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Julie P.
Rating: 1 out of 5
following a purchase from 04/05/2022
Very disappointed with my last two orders. In particular for one where I sent a message with a photo on the app because I had received blushes that had completely exploded! I'm still waiting for a reply from the after-sales service !!!!! Really disappointed, I don't think I'll be ordering from cosmé'chic again because of this, as I've lost products because they're unusable AND money. 😡
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Response from Cosmé’Chic
Hello Julie, We are sorry to hear that you have received your damaged order. We are also sorry that we did not respond to your message, this was unintentional. We apologize for the inconvenience. We do our best to pack products carefully, but sometimes damage can occur in transit. We will investigate this with our carrier to avoid this happening again in the future. Please contact us so that we can find a satisfactory solution for you.
Sincerely, Cosmé'Chic
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Nathalie N.
Rating: 4 out of 5
following a purchase from 16/04/2022
very good product, new, fast delivery, not expensive at all. but not enough references
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Madeleine B.
Rating: 4 out of 5
following a purchase from 14/04/2022
delivery ok product conforms... thank you I will not hesitate to recommend, especially since the prices are interesting... see you soon.
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Nathalie P.
Rating: 4 out of 5
following a purchase from 24/03/2022
Hello I am missing an item I am still waiting for your reply otherwise not disappointed fast shipping ... good product ...
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Chantal C.
Rating: 4 out of 5
following a purchase from 23/03/2022
order processed seriously, too bad one item was missing, I was immediately informed and reimbursed. A site that gives you access to brand-name products at the lowest cost. A RECOMMEND
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Estelle M.
Rating: 4 out of 5
following a purchase from 24/03/2022
Fast delivery, 99% satisfied with the products... Unfortunately the mascara was completely dry so unusable. 😭 Fast delivery
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Vanessa S.
Rating: 4 out of 5
following a purchase from 03/03/2022
Fast delivery
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Sylvie M.
Rating: 4 out of 5
following a purchase from 29/09/2021
Just perfect. Faster than expected delivery, perfect packaging. Delighted.
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France B.
Rating: 4 out of 5
following a purchase from 18/02/2022
very good site brand products really cheap very interesting I recommend it for those looking for brand products on a small budget
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Aurelie H.
Rating: 4 out of 5
following a purchase from 05/02/2022
Satisfied with my products and well-packaged parcel
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Sylvie P.
Rating: 4 out of 5
following a purchase from 02/02/2022
Reliable site
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Laurine C.
Rating: 4 out of 5
following a purchase from 28/01/2022
Delighted with my purchase. The only downside was the packaging: the nail varnishes were put in a tracked envelope without any protection. Luckily no breakage this time.
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corinne M.
Rating: 4 out of 5
following a purchase from 26/01/2022
Well received, but not very well packaged for liquid, it leaked a little. Otherwise OK
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Francoise D.
Rating: 4 out of 5
following a purchase from 17/11/2021
I ordered 10 eyebrow pencils, 4 of which are not laminated. Why? The lead is discolored (whitish on the surface... old stock?)
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Sandrine C.
Rating: 4 out of 5
following a purchase from 06/07/2020
Very good experience.... Meets my expectations. Fast delivery.
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Bernard L.
Rating: 4 out of 5
following a purchase from 11/11/2021
compliant product, prompt and careful shipment
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Marie Odile B.
Rating: 4 out of 5
following a purchase from 02/11/2021
package too insecure,the schotch was unstuck,nothing was missing otherwise I would have 'complained' to cosmé chic,otherwise very good quality and very affordable price
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France B.
Rating: 4 out of 5
following a purchase from 29/10/2021
very good branded product and really cheap you can find everything i recommend it
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Maryvonne C.
Rating: 4 out of 5
following a purchase from 26/10/2021
Good product
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Nadine L.
Rating: 4 out of 5
following a purchase from 19/08/2021
Fast delivery despite the distance (I live in the DOM). Quality of exchanges with customer service. I recommend!!!
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Sylvie L.
Rating: 4 out of 5
following a purchase from 27/08/2021
Fast
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Ylice G.
Rating: 4 out of 5
following a purchase from 26/08/2021
Very good product received quickly
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Sophie F.
Rating: 4 out of 5
following a purchase from 14/08/2021
Very good site. Fast shipping.
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Claudine H.
Rating: 4 out of 5
following a purchase from 10/08/2021
Good products at great prices....
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Nathalie G.
Rating: 4 out of 5
following a purchase from 29/07/2021
Very fast delivery and compliant product.
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Vanissa A.
Rating: 4 out of 5
following a purchase from 17/06/2021
Package arrived quickly, in good condition and I had ordered because the prices were attractive.
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Monique L.
Rating: 4 out of 5
following a purchase from 09/06/2021
Fast delivery But the product is a little tinted And sticky Not very satisfied with the product
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