Cosmé'Chic delivers items quickly and reliably, with many customers noting fast delivery, on-time arrivals, and products arriving in good condition or exactly as ordered. The store stands out for clear value, with multiple comments about competitive prices and good price‑quality balance, along with well-packaged shipments and careful handling to protect items. Customer service is highlighted for responsiveness and support in several positive experiences, including easy communication and efficient order processing. Overall, customers repeatedly experience smooth ordering, prompt delivery, and favorable value for money.
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
-
- S.
Rating: 4 out of 5
Good overall.
Translated reviews
Response from Cosmé’Chic
Thank you for your feedback and these four stars. If any detail can be improved, write to us: we always take it into account. The Cosmés'Chic team
R
Rouzeau S.
Rating: 4 out of 5
Products met my expectations. Very attractive prices. fast delivery. one star less concerning the packaging: a bubble envelope is not enough when it comes to blush type products (broken finish) but suitable for all cream type products in tubes etc....
Translated reviews
Response from Cosmé’Chic
Thank you for taking the time to leave this review! We're delighted that you're happy with your purchase! We've also noted your comment about the envelopes, and we'd like to thank you for it! We hope to see you soon!
M
Marie Do D.
Rating: 4 out of 5
.....
Translated reviews
Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
-
- K.
Rating: 1 out of 5
I placed an order that was refunded the next day without telling me why... I did not receive any email and I was very disappointed with this cancellation!!!!
Translated reviews
Response from Cosmé’Chic
Hi, sorry you were disappointed. We do our best to provide our customers with an excellent experience and we are very sorry that we did not succeed this time. We will do our best to ensure that this does not happen again in the future. We sincerely apologize for any inconvenience caused.
A
Aurore R.
Rating: 4 out of 5
Site offering a wide range of cosmetic products at reduced prices. Fast delivery. I recommend
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
N
Nadine J.
Rating: 4 out of 5
Excellent communication and real professionalism of the customer service, fast delivery, refund guaranteed if products do not conform to the order, seller to recommend without any problem! Thank you very much!
Translated reviews
Response from Cosmé’Chic
Thank you for this incredible comment! We'd love to hear from you! We look forward to seeing you again soon!
-
- S.
Rating: 4 out of 5
Good overall.
Translated reviews
Response from Cosmé’Chic
Hello, Thank you for your kind comment.
K
Katia B.
Rating: 4 out of 5
Product corresponds to my expectations, fast delivery.... very happy!
Translated reviews
Response from Cosmé’Chic
Thank you for sharing your impressions with us!
C
Chantal J.
Rating: 1 out of 5
I'm still waiting for someone to get back to me about my complaint. And I can't get you on the phone.
Translated reviews
Response from Cosmé’Chic
Dear Mrs. ******* , Thank you for your comment. We hope that we have met your expectations to date. Yours sincerely ,
M
Marine V.
Rating: 4 out of 5
Top prices
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comment!
-
- D.
Rating: 4 out of 5
Small error on the order but quickly rectified by the seller. Thank you
Translated reviews
Response from Cosmé’Chic
Thank you for taking the time to leave this nice review! We're delighted you're happy with your purchase! We hope to see you soon!
B
Brigitte W.
Rating: 4 out of 5
well
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comment!
G
Geraldine B.
Rating: 4 out of 5
I have placed several orders on your site and have never been disappointed. Delivery, packaging and product very satisfactory.
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
-
- H.
Rating: 4 out of 5
Package well received .
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comment!
S
Sabrina G.
Rating: 4 out of 5
Good prices, fast delivery, but some of the packaging is damaged...a shame when it's a gift. However, I recommend this serious site.
Translated reviews
Response from Cosmé’Chic
Thank you for sharing your impressions with us! We have noted your comment about the packaging!
H
Héléna W.
Rating: 4 out of 5
First time on your site, but very satisfied with the order and delivery time,
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comments, we are happy that you are satisfied with your purchase from us! We look forward to seeing you soon!
F
Flécher M.
Rating: 4 out of 5
More products on the site.
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comment!
D
Daniele G.
Rating: 4 out of 5
Ras fast delivery and comfort to my expectations I recommend.
Translated reviews
Response from Cosmé’Chic
Hello, Thank you for your kind comment! Our team is always very happy with customer satisfaction.
N
Nadia B.
Rating: 4 out of 5
Very good site
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comment!
S
Sullyse S.
Rating: 4 out of 5
Very good
Translated reviews
Response from Cosmé’Chic
Hello, thank you for your kind comment!
N
Natacha O.
Rating: 4 out of 5
Not many products but the prices are interesting. I validate the site.
Translated reviews
Response from Cosmé’Chic
Thank you for sharing your impressions through this kind comment!
M
Martine E.
Rating: 4 out of 5
Everything is perfect except for the shipping costs, which are far too high.
Translated reviews
Response from Cosmé’Chic
Thank you very much for this positive feedback, it helps us to progress even further. The Cosmè'Chic team
H
Hayat M.
Rating: 4 out of 5
I was reimbursed immediately after declaring that a product was missing. Very correct and honest site
Translated reviews
Response from Cosmé’Chic
Thank you for taking the time to leave this pleasant comment! We hope to be able to satisfy you even more next time.
V
Veronique C.
Rating: 4 out of 5
The order was delivered in 48 hours, but it took 8 days.
Translated reviews
Response from Cosmé’Chic
Dear Mrs Courby, We would like to thank you for your comment regarding the delivery of your order. This kind of problem doesn't usually happen with us, and we're very sorry about it. Have you already called our customer service to solve this problem and obtain a commercial gesture? We'd be delighted to help you! See you soon!
S
Séverine M.
Rating: 4 out of 5
Order arrived, everything was there and it corresponded to my expectations. Please note, however, that the envelope arrived torn, with the contents visible in bubble wrap. Luckily, the hands that carried the package were honest.
Translated reviews
Response from Cosmé’Chic
Thank you for taking the time to write this review. We are delighted that you are happy with the order! We're very sorry about the problem with the envelope. We have taken note of this, and please do not hesitate to contact our customer service department if you have any concerns. We are here to help! We look forward to hearing from you!
F
Francoise G.
Rating: 4 out of 5
everything was perfect except for one product that had already been opened
Translated reviews
Response from Cosmé’Chic
Mrs Gaillard, We would like to thank you for your comment concerning this problem with your product. We are very sorry. Have you already called our customer service to solve this problem and obtain a commercial gesture? We'll be happy to help you, so don't hesitate! See you soon!
D
Danielle M.
Rating: 4 out of 5
Interesting prices but, preferably, it is necessary to know the effectiveness of the products. The delivery relay was changed without warning me, too bad!
Translated reviews
Response from Cosmé’Chic
Dear Mrs Martinez Thank you for your comment. After trying the products, can you confirm that they are suitable for you? We are sorry that you have encountered a problem with Mondial Relay. Unfortunately, when a relay point is closed or overbooked, Mondial Relay can change the destination relay point.
A
Anne J.
Rating: 4 out of 5
Fast delivery and problem solved quickly
Translated reviews
Response from Cosmé’Chic
Thank you for your kind comment. We are delighted that you are satisfied!
-
- L.
Rating: 4 out of 5
I have nothing to say in particular, everything is perfect.
Translated reviews
Response from Cosmé’Chic
Thank you very much for your very kind comment! See you soon!
-
- K.
Rating: 4 out of 5
Ras.
Translated reviews
Response from Cosmé’Chic
Thanks for the nice review!
-
- S.
Rating: 4 out of 5
Very good
Translated reviews
Response from Cosmé’Chic
Thank you very much!
M
Marie-Claude L.
Rating: 4 out of 5
serious
Translated reviews
Response from Cosmé’Chic
Thanks for the great comment!
E
Eva B.
Rating: 4 out of 5
Satisfied with my order as always. Thanks for the speed :)
Translated reviews
Response from Cosmé’Chic
Thank you for your incredible comments and your confidence! See you soon!
-
- C.
Rating: 4 out of 5
This is a serious site and delivery is fast.
Translated reviews
Response from Cosmé’Chic
Thank you for sharing your opinion through this kind comment :)
S
Sarah V.
Rating: 4 out of 5
Serious site with competent and responsive after-sales service by e-mail. Nevertheless unreachable by phone...
Translated reviews
Response from Cosmé’Chic
Thank you for your incredible feedback! We're sorry you weren't able to reach us by phone, but we are now available by phone or email. We'll be happy to help! We hope to be able to satisfy you even more next time!
-
- L.
Rating: 4 out of 5
I went through Ebay so my opinion is biased.
Translated reviews
Response from Cosmé’Chic
Thank you! We note that there is room for improvement and we are working on it. The Cosmè'Chic team
-
- B.
Rating: 4 out of 5
Interesting but order collected1 day late
Translated reviews
Response from Cosmé’Chic
We would like to thank you for your comment. We are very sorry that you received your order late. Your satisfaction means a lot to us! Have you already called our customer service to ask for a commercial gesture? We'd be delighted to help you! We look forward to hearing from you!
-
- C.
Rating: 4 out of 5
Product conforms. Fast shipping
Translated reviews
Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
-
- A.
Rating: 4 out of 5
very easy to find what you're looking for
Translated reviews
Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 