The online store Cosmé'Chic excels in delivering products quickly and efficiently, with many customers noting that their orders arrived on time and well-packaged. The reliability of the service is highlighted by consistent experiences of receiving exactly what was ordered, which adds to customer satisfaction. The quality of products, especially from the Essence brand, is frequently praised for being both effective and reasonably priced, making beauty purchases feel like a great value.
Customer service receptive Refund of postage fast By cons delivery via Mondial Relay, a disaster .. 12 days to get my package, an aberration ... I would recommend another delivery service...disappointed overall.
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Response from Cosmé’Chic
Dear Customer, We are very sorry for the inconvenience caused by Mondial Relay. We hope you will be satisfied next time. Yours sincerely, Cosmé'Chic
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Celine L.
Rating: 4 out of 5
Attractive price, very good product quality
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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- M.
Rating: 4 out of 5
Good communication, impeccable order tracking. Unfortunately, one of the items was no longer available, but I was reimbursed immediately. Satisfied with my purchase, I recommend this site.
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Response from Cosmé’Chic
Thank you very much for your very nice comment! We are delighted that you are satisfied!
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Anastasia L.
Rating: 4 out of 5
very good fast delivery
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Response from Cosmé’Chic
Thank you for taking the time to write this lovely comment. See you soon!
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Emilie D.
Rating: 4 out of 5
Very good price and fast delivery
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Lindsay A.
Rating: 4 out of 5
The products correspond to the description, the price is very interesting and the company is trustworthy. Two products were missing from the order and it only took a phone call for the missing make-up to be sent to me. I recommend this site
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Response from Cosmé’Chic
Thank you for the amazing feedback! We're so glad you're satisfied!
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Chaima E.
Rating: 4 out of 5
The site is very good, even if it sometimes lacks clarity about the products.
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Response from Cosmé’Chic
Thank you for your very kind review. We have taken note of your suggestion on the clarity of the products and thank you very much :) See you soon!
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Jessica B.
Rating: 4 out of 5
very fast delivery perfect
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Souad B.
Rating: 4 out of 5
Not enough choice, fair prices.
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Response from Cosmé’Chic
Thank you for your comment. We have taken note of your suggestion concerning the choice of products, and we thank you very much for it.
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Elodie G.
Rating: 2 out of 5
A pallet received completely broken....
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Response from Cosmé’Chic
Dear customer, Could you please confirm that you have received your refund for the breakage of this pallet? Yours faithfully
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Albrecht L.
Rating: 4 out of 5
Good value for money
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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Astrid C.
Rating: 4 out of 5
Good site but the products are difficult to update. In order to have a real eye on availabilities.
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Response from Cosmé’Chic
Thank you for your kind comment. It's well noted about the products. We will do our best to satisfy you!
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Camille P.
Rating: 4 out of 5
Attractive price but limited choice
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Response from Cosmé’Chic
Thank you for sharing your opinion with us! We do our best to diversify our products to better satisfy you :) See you soon!
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Jenny S.
Rating: 4 out of 5
Very good site with interesting products and above all impeccable service.
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Céline B.
Rating: 4 out of 5
Fine
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Response from Cosmé’Chic
Thank you for this nice review
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Tiphaine S.
Rating: 4 out of 5
order received promptly
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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Viviane D.
Rating: 4 out of 5
Interesting site with new brands that didn't exist a while ago, and special offers that you won't find anywhere else.
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Response from Cosmé’Chic
A very big thank you for your kind comment. We hope to see you again soon. â¤
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Manar A.
Rating: 4 out of 5
Great, too bad there aren't more products.
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Response from Cosmé’Chic
Thank you for your kind comment! We do our best to have more products to satisfy you! Don't hesitate to visit the site from time to time to see what's new! We hope to see you soon!
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Marie Lyne C.
Rating: 4 out of 5
Order received quickly and the products are of good quality.
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Response from Cosmé’Chic
Thank you for your interest! We're delighted to hear you're enjoying your purchase from us! We hope to see you soon :)
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Christelle T.
Rating: 4 out of 5
very good, more than fair prices
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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anonymous A.
Rating: 4 out of 5
The site is great. I now only order from this site for my make-up, which is much cheaper.
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Response from Cosmé’Chic
Your kind comment will go straight to the heart of our team! Thank you
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Anne P.
Rating: 4 out of 5
your quote is very good but delivery is a bit long otherwise nothing to report
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Response from Cosmé’Chic
Thank you for your kind comment. We have noted your opinion about the delivery, we thank you! We always do our best to satisfy you! We hope to see you again soon.
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leila M.
Rating: 4 out of 5
very good but only 5% discount doesn't give you the desire to be a regular customer but I was delighted to buy from you.
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Response from Cosmé’Chic
Thank you for your feedback! We are delighted that you are enjoying your purchase from us! We invite you to visit our site from time to time to see the discounts we offer! We hope to see you soon :)
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anonymous A.
Rating: 4 out of 5
Delivery time a little long, I received my order after a week. Apart from that, the products are brand new, I'm delighted despite the long wait for the parcel.
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Response from Cosmé’Chic
Thank you for your kind comment! We are delighted that you are satisfied! We've noted your comments about the delivery times, and we'd like to thank you for them! We hope to be able to satisfy you even more next time!
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anonymous A.
Rating: 4 out of 5
good products and good prices
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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anonymous A.
Rating: 4 out of 5
Package arrived safely and well packaged
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Response from Cosmé’Chic
Thank you for your wonderful comment. Your satisfaction means a lot to us.
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anonymous A.
Rating: 4 out of 5
Fine
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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anonymous A.
Rating: 4 out of 5
not bad at all fast shipping!
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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anonymous A.
Rating: 4 out of 5
Exactly the same products as in store, too bad I had to wait 5 days to receive my order even though I was supposed to receive it after 48 hours. And lipstick that was not the desired color. Otherwise super happy with my order!
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Response from Cosmé’Chic
Thank you for this wonderful message! We're delighted that you're satisfied! We're sorry to hear about these incidents, but we can only advise you to call our customer service team, who will be delighted to help you.
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anonymous A.
Rating: 4 out of 5
This site is very interesting it offers brand items at good prices, very good quality however I ordered a lipstick brand Maybelline I thought it was a lipstick Bordeaux in the end it was funny but compared to other items nothing to say I am satisfied with my purchase if only for the lipstick
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Response from Cosmé’Chic
Thank you for your wonderful message! We are delighted that you are happy with your purchase! We're sorry to hear about your lipstick. Have you already called our customer service to solve this problem and obtain a commercial gesture? We'd be delighted to help! See you soon!
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anonymous A.
Rating: 4 out of 5
good site and fast delivery
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Response from Cosmé’Chic
Thank you for this wonderful message! We are delighted that you are satisfied!
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anonymous A.
Rating: 4 out of 5
efficient service. very good commercial spirit. i recommend.
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Response from Cosmé’Chic
Thank you for your comment and the various compliments. Your satisfaction means a lot to us.
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anonymous A.
Rating: 4 out of 5
Good and cheap site
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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anonymous A.
Rating: 4 out of 5
CosméChic is an excellent site. I'll pass over the prices, which are the most attractive I've seen. The site is very easy to navigate, pretty and well thought out. It's very intuitive. The only downside for me is that there's no description of the make-up colors. You have to go online to find out. But compared to the price, it's not a big deal. I've already recommended it to several people.
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Response from Cosmé’Chic
Thank you for your comment and the various compliments. We have received your suggestion concerning the description of the colors on the make-up and we thank you very much for it. We will do our utmost to ensure your complete satisfaction.
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anonymous A.
Rating: 4 out of 5
Very interesting site for the price of the products. Order received quickly (1 week via Mondial Relay). I recommend and I will certainly buy again several times because I am really satisfied.
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Response from Cosmé’Chic
This pleasant comment will go straight to the heart of our team! We are delighted that you are satisfied! Thank you â¤
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anonymous A.
Rating: 4 out of 5
Interesting site
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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anonymous A.
Rating: 4 out of 5
Careful shipment, new products not unwrapped. Would recommend.
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Response from Cosmé’Chic
Thank you for your lovely comment! See you soon!
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anonymous A.
Rating: 4 out of 5
A financially attractive site, as the products on offer are much less expensive than in supermarkets. It's a pity, though, that delivery is free for higher prices.
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anonymous A.
Rating: 4 out of 5
easy-to-use site
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Response from Cosmé’Chic
Thank you for sharing your opinion with us!
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anonymous A.
Rating: 4 out of 5
Very efficient: even though there was a stock error, I was immediately reimbursed for the unavailable products, and I received the rest of my order very quickly.
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Response from Cosmé’Chic
Thank you for your excellent comment. We are delighted that you are satisfied!
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