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V
Rating: 5 out of 5
Overview, structure and layout very clear and understandable
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good, impeccable and careful service!
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A
Rating: 5 out of 5
Very reliable site
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A
Rating: 5 out of 5
perfect in every way, very attentive, I highly recommend
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A
Rating: 5 out of 5
Delivery on time, nothing to say
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A
Rating: 5 out of 5
Very good service at the top serious and neat
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V
Rating: 4 out of 5
Beautiful set, sent as gift. Would give five stars but it took just a little longer than expected to send due to slightly extended production time. Good communication, friendly service.
A
Rating: 5 out of 5
Site well done, many choices quality service signed shipment I recommend!!!!
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A
Rating: 5 out of 5
Fast delivery, outstanding customer service, professional and competent. Perfectly packaged and quality items, as always with Honoré Durand Cutlery. Well done!
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V
Rating: 5 out of 5
Perfect, as always. Very fast and very helpful customer support for special requests. Thank you!
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A
Rating: 5 out of 5
I am delighted to have chosen layole.com. The knife is beautiful and the ordering process was very straightforward. Communication was good enough to follow the progress of the order.
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A
Rating: 5 out of 5
Well-designed, easy-to-navigate site
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A
Rating: 5 out of 5
Perfect delivery, gift wrapping and product.
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A
Rating: 5 out of 5
As perfect as ever
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V
Rating: 4 out of 5
The site looks authentic and clearly laid out. Only the payment with PayPal did not work.
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A
Rating: 4 out of 5
While there's plenty of choice on the site, few models are available, which means an unplanned wait of several days for the order.
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V
Rating: 5 out of 5
Wonderful product and friendly attentive service. They are the best in their class.
A
Rating: 5 out of 5
Easy navigation I would come again
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A
Rating: 5 out of 5
Customer service is top notch, they are very competent and friendly. Good advice, contactable by phone if needed, by email too, and fast shipping and neat packages. Perfect. They gave me good advice because my deadline was short as it was for a gift, so they helped me to choose from their stock in order to meet the deadline, and that's perfect. Don't hesitate to ask their advice, it's a real plus.
Nice gift package (just don't stick the label on so the buyer can see the knife before giving it :-) ), care instructions enclosed, warranty certificate etc...
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Nice gift package (just don't stick the label on so the buyer can see the knife before giving it :-) ), care instructions enclosed, warranty certificate etc...
A
Rating: 5 out of 5
no problems, everything was smooth and responsive, productive exchanges with the company, deadlines met and quality product.
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A
Rating: 5 out of 5
Very very good simple navigation multiple choices for payment
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A
Rating: 4 out of 5
Recu très rapidement, très beau couteau.les prix ont fortement augmenté, beaucoup d'ecart entre un 11 et 12 ,pas simple d'offrir un couteau de prestige en 12 .dommage pas possible pour tous le monde de procéder un layole ou d'offrir un layole .mais la qualité est la !
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A
Rating: 5 out of 5
very good impeccable service, careful and attentive, I recommend the house
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A
Rating: 5 out of 5
Pleasantly surprised by the quality of the finish and materials used. Very good communication via chat.
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
I phoned several times for information. Lilian always took the time to explain the product to me. He sent me photos by e-mail and gave me all the explanations.
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A
Rating: 4 out of 5
TOO MANY THINGS BEFORE YOU FIND WHAT YOU'RE LOOKING FOR
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V
Rating: 5 out of 5
Very clear online store. Simple ordering process and fast delivery (here to Germany). Gladly again.
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A
Rating: 5 out of 5
Comprehensive site, very responsive chat and good advice
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A
Rating: 5 out of 5
Products packed with care and bubble wrap. Well protected, although the 2-grain knife sharpening stone received had a nick on the edge. Instructions supplied.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Great site, happy that english is an option
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A
Rating: 5 out of 5
Beautiful knives
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A
Rating: 5 out of 5
Perfect. As usual.
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A
Rating: 4 out of 5
A pleasant site to browse
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A
Rating: 5 out of 5
....
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V
Rating: 4 out of 5
Luckily I speak French. Otherwise I would have had a hard time with the emails.
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A
Rating: 5 out of 5
a very good site that I recommend, they are professional and fast!
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