English 
Français 
Deutsch 
A
Rating: 5 out of 5
The help "chat" is very good...same contact as in the store ....colis arrived on time...perfect
Translated reviews
Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
All reviews
A
Rating: 5 out of 5
Don't hesitate to get in touch. You'll get valuable advice.
Translated reviews
A
Rating: 5 out of 5
Nickel nothing to say!
Translated reviews
A
Rating: 5 out of 5
Very good. No worries. Very friendly store staff.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very clear website and perfect order tracking. Exceptional products!
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 2 out of 5
The quality is not up to scratch
Translated reviews
Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Larzilliere, Thank you for your review and rating; a terse and not really detailed review ... and without having contacted our customer service department to see the problem(s) and the solution we could have provided; please do not hesitate to contact us on [email protected] (with photos, thank you) or by phone (05.65.51.50.14) so that we can look into it together. We want our customers to be completely satisfied. I remain at your entire disposal. Honoré Durand
A
Rating: 5 out of 5
Nickel, just as I thought
Translated reviews
A
Rating: 5 out of 5
Good advice over the phone. The knife meets my expectations.
Translated reviews
A
Rating: 5 out of 5
Site fairly clear and easy to use, given the wide variety of products on offer. Order processed quickly, shipped well and on time. I was informed every step of the way, and delivery was on time, with appropriate packaging. Thank you.
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service
Translated reviews
A
Rating: 5 out of 5
Very nice product, nothing to say!
Translated reviews
A
Rating: 5 out of 5
Very professional. Knife received very quickly. Very good quality.
Translated reviews
A
Rating: 4 out of 5
First of all, I must congratulate you on the packaging of the order which was particularly well cared for and totally protected the parcel. The set of knives is really what I wanted. On the other hand, I am a little disappointed by the box containing the knives, the finish of the wood is not very noble. For the next order I hope to have a more polished box. Yours faithfully, Christine Laloyer.
Translated reviews
Response from Coutellerie de Laguiole Honoré Durand
Hello Mrs Laloyer, Thank you for your review and your rating; we have taken your comment into account and we are aware of it. These boxes are made locally (i.e. in France) and it's not easy to find quality boxes "made in France" at a reasonable and acceptable price. But we're working on it, and in a few months we should have a new box model to offer. I wish you all the best for the future and thank you for your loyalty. Honoré Durand
A
Rating: 5 out of 5
a very good, reliable and efficient company
Translated reviews
A
Rating: 5 out of 5
I am happy with my order and I recommend this site.
Translated reviews
A
Rating: 5 out of 5
excellent contact with the contact person....
Translated reviews
A
Rating: 5 out of 5
well protected parcel received quickly
Translated reviews
A
Rating: 5 out of 5
Very satisfied. One part was faulty (one of the pads) and they sent me 2 back, very quickly.
Translated reviews
A
Rating: 5 out of 5
beautiful knife, beautiful work
Translated reviews
A
Rating: 5 out of 5
Super
Translated reviews
A
Rating: 5 out of 5
fine
Translated reviews
A
Rating: 5 out of 5
corresponds to my request. meticulous workmanship.deadlines met.I recommend.
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Beautiful knife and quick, easy ordering and delivery.
Translated reviews
A
Rating: 5 out of 5
The first two orders arrived quickly, and the quality of the knives, the care taken with the packaging, the documentation, the engraving on the blade, the quality of the sheaths, etc... the advice and answers to questions are precise and complete, etc... all this is well worth 5 stars. 3rd order on the way... ;)
Translated reviews
V
Rating: 5 out of 5
The website is very good and informative. Help with choosing products is offered via chat. The employee also speaks German and English, great!
Translated reviews
A
Rating: 5 out of 5
Responsive and attentive to your needs
Translated reviews
A
Rating: 5 out of 5
very happy with the orders I receive virginie XAVIER listens to customers she's very nice very sweet on the phone, I'm going to do a knifemaking course too happy I'm a customer for buying knives, I direct my friends to make orders or visit the forge honoré DURAND thank you again Mr CORNIER gérard
Translated reviews
A
Rating: 5 out of 5
Special mention for the online help with a live person via "Chat"! They gave me advice, explained a lot of things I didn't know, informed me if the products were in stock (for a quick order in my case).... and I received my parcel in 3 days with very careful gift wrapping. Thank you so much!
Translated reviews
A
Rating: 5 out of 5
Hello We are very happy with the knife we ordered, it corresponds in every way to our expectations. On your site, it might be possible to zoom a little more on each product, but it's a small detail. Thank you for your professionalism for which we have never doubted. Yours sincerely M. et Mme SPERAT
Translated reviews
A
Rating: 5 out of 5
Fast shipping. High quality product. We were there this summer and the customer service was impeccable.
Translated reviews
A
Rating: 5 out of 5
No particular comments
Translated reviews
A
Rating: 3 out of 5
to choose the right model of knife. I'm disappointed with the size. Can I change? I haven't used this material yet. I'd like a shorter, lighter knife. Thank you for your reply. Roger Herrera
Translated reviews
A
Rating: 5 out of 5
RAS delighted and it will undoubtedly be the same for the person for whom it is intended.
Translated reviews
A
Rating: 5 out of 5
Perfect, order received very quickly, highly recommend the site.
Translated reviews
A
Rating: 5 out of 5
That's great!
Translated reviews
A
Rating: 5 out of 5
Fast, efficient
Translated reviews