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A
Rating: 5 out of 5
Top
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Customer reviews of Cura naturale
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 193 published reviews
Summary of reviews
Cura naturale consistently delivers on product quality and effectiveness, with many reviews highlighting real results, exceptional scents, and strong performance across a wide range of items for horses and other uses. Customers praise fast, careful delivery and well-packaged orders, noting quick shipping and reliable packaging that protects products. The store distinguishes itself with helpful, prompt customer service and valuable advice, creating a dependable shopping experience. Repeated mentions of long-time satisfaction and loyalty reinforce the store’s reliability and high standards in both products and service.
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A
Rating: 5 out of 5
All the products are really great and environmentally friendly
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I
Rating: 5 out of 5
Always a careful, fast, and well-protected shipment. For quality products
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R
Rating: 5 out of 5
Fast shipping and delivery
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C
Rating: 5 out of 5
Very happy with my order
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M
Rating: 5 out of 5
Very well packaged product
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F
Rating: 5 out of 5
The products seem good. The package arrived well packaged. To see over time for use
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L
Rating: 5 out of 5
Super products, effective with enticing scents
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M
Rating: 3 out of 5
Order shipped much later than expected
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Response from Cura naturale
Hello Manon, it is really disappointing to read that your order was shipped much later than expected, and we understand your disappointment.
Our usual commitment is to ship quickly, and it was not upheld for your order. The workshop is currently undergoing a deep reorganization to restore reliability to our timelines, and we will communicate publicly very soon on this matter.
If you would like us to look into your case more closely, please write to us at [email protected] with your order number and the mention URGENT in the subject line.
Have a nice day!
Our usual commitment is to ship quickly, and it was not upheld for your order. The workshop is currently undergoing a deep reorganization to restore reliability to our timelines, and we will communicate publicly very soon on this matter.
If you would like us to look into your case more closely, please write to us at [email protected] with your order number and the mention URGENT in the subject line.
Have a nice day!
P
Rating: 5 out of 5
Of quality
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E
Rating: 5 out of 5
Everything went well and the products are amazing.
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D
Rating: 5 out of 5
I received the order a bit late and was only able to start the product yesterday. However, the product was very well packaged. To be tested on the duration.... because since I just started, I don't have any feedback on the product.
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P
Rating: 5 out of 5
Excellent quality products. I am more than satisfied with the effectiveness. From repellent to hoof oils and clays of all types. Thank you for doing what you do!
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C
Rating: 3 out of 5
Great products! The wild strawberry detanglers smell so good, however, I'm a bit less fond of the honey one...
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Response from Cura naturale
Hello Manon, thank you for this feedback and glad that you like the detanglers, the Wild Strawberry clearly has its fans.
We note your feelings about the Honey, tastes in terms of fragrance are really personal and this feedback helps us guide our future editions. New scents will arrive with the seasons, there is plenty to find something that suits you.
Have a nice day!
We note your feelings about the Honey, tastes in terms of fragrance are really personal and this feedback helps us guide our future editions. New scents will arrive with the seasons, there is plenty to find something that suits you.
Have a nice day!
M
Rating: 5 out of 5
Easy payment, easy order tracking, I totally recommend
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P
Rating: 5 out of 5
I haven't tried yet
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E
Rating: 5 out of 5
Nothing to say, TB, too bad about the delivery time but the information was given beforehand
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C
Rating: 2 out of 5
I love curanaturale but unfortunately I received my package late.
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Response from Cura naturale
Hello Colline, your attachment to Cura naturale touches us a lot, and that is precisely why this late received package bothers us even more.
This delay is not up to the standards we want to offer you. The workshop is currently undergoing a deep reorganization to regain reliable timelines, and we will communicate publicly very soon on this matter.
If you would like us to look into what happened with your order, please write to us at [email protected] with your order number.
Have a nice day!
This delay is not up to the standards we want to offer you. The workshop is currently undergoing a deep reorganization to regain reliable timelines, and we will communicate publicly very soon on this matter.
If you would like us to look into what happened with your order, please write to us at [email protected] with your order number.
Have a nice day!
A
Rating: 5 out of 5
Very good products that smell incredibly good! Clear instructions, easy to use, nothing to complain about, thank you!
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E
Rating: 5 out of 5
The shipment took a bit of time but I was warned in advance. Very well packaged. And very good products.
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C
Rating: 5 out of 5
delivery a bit long but product and services perfect!
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A
Rating: 5 out of 5
Don't change anything
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G
Rating: 5 out of 5
Very satisfied with my order, well protected in the package. Received with a small delay without surprise as it was clearly stated at the time of purchase.
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S
Rating: 5 out of 5
Repellent Oil is very effective and it smells good.
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S
Rating: 5 out of 5
I really recommend Cura naturale, the service is really efficient, when you contact them for questions (before or after ordering) they respond very quickly, I received my order very quickly with a lot of kindness. I got plenty of advice for my old dog of 13 years who has bronchial issues. All that to say, really don't hesitate, you can order with your eyes closed! I will gladly order again. Thank you again to them for their speed, their kindness, and their products!
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M
Rating: 5 out of 5
Superb product that works
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Several orders placed with Cura Naturale. Always as delighted with the products that are very effective while being natural.
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S
Rating: 2 out of 5
Hello, when purchasing the products, I was given a shipping date and ultimately I received the products more than fifteen days later. Certainly, the company has been overwhelmed with orders (and that's good) but the customer is not to blame. Moreover, one of the three bottles was already open (in any case, it did not have the plastic safety). So yes, a bit disappointed. As for the effectiveness, I still do not have enough feedback.
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Response from Cura naturale
Hello Sandra, receiving your order fifteen days after the announced date, with also a bottle missing its plastic safety, is legitimately disappointing and we are sincerely sorry for that.
You are absolutely right, the customer should not have to suffer from our peaks in activity. A deep reorganization is underway at the workshop to restore reliability to our timelines, and we will communicate publicly very soon on this matter. As for the bottle without safety, that is not normal and we wish to look into it closely.
Please write to us at [email protected] with your order number and a photo of the concerned bottle, we will get back in touch to find a solution.
Have a sweet day!
You are absolutely right, the customer should not have to suffer from our peaks in activity. A deep reorganization is underway at the workshop to restore reliability to our timelines, and we will communicate publicly very soon on this matter. As for the bottle without safety, that is not normal and we wish to look into it closely.
Please write to us at [email protected] with your order number and a photo of the concerned bottle, we will get back in touch to find a solution.
Have a sweet day!
B
Rating: 1 out of 5
I have been using it for a week and I notice that the effectiveness does not last long and that in the areas where I apply it, my ponies and the horse are losing their hair like with many products. Under the belly it's fine but on the head, no.
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Response from Cura naturale
Hello, it is disappointing to read that the result does not last and that you observe hair loss in the application areas, we understand your disappointment.
To respond accurately, we need to identify precisely the product in question and how it is applied, as certain areas like the head require a very specific application method that greatly changes the result and skin comfort.
Please write to us at [email protected] specifying the product used, we will get back in touch to review together and adjust what needs to be adjusted.
Have a nice day!
To respond accurately, we need to identify precisely the product in question and how it is applied, as certain areas like the head require a very specific application method that greatly changes the result and skin comfort.
Please write to us at [email protected] specifying the product used, we will get back in touch to review together and adjust what needs to be adjusted.
Have a nice day!
I
Rating: 3 out of 5
The delivery times were not respected even though I paid for express delivery - before 1 PM the next day.
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Response from Cura naturale
Hello Ilona, having paid for express delivery with a commitment before 1 PM the next day and not seeing it respected is a disappointment that we completely understand.
This commitment was not upheld for your order, and we know that. The workshop is currently undergoing a deep reorganization to restore reliability to our timelines, and we will communicate publicly very soon on this matter.
The point on the express delivery method you paid for deserves to be looked at specifically. Please write to us at [email protected] with your order number and the mention URGENT in the subject line, we will get back in touch to review with you.
Have a sweet day!
This commitment was not upheld for your order, and we know that. The workshop is currently undergoing a deep reorganization to restore reliability to our timelines, and we will communicate publicly very soon on this matter.
The point on the express delivery method you paid for deserves to be looked at specifically. Please write to us at [email protected] with your order number and the mention URGENT in the subject line, we will get back in touch to review with you.
Have a sweet day!
M
Rating: 5 out of 5
Very satisfied, I had sent an email because I still hadn't received a follow-up email and they took charge of my order quickly. Thank you!
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C
Rating: 5 out of 5
I am more than convinced of the effectiveness of their range of bud macerates...and too sad that it will no longer be available.
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S
Rating: 5 out of 5
The product received gives me complete satisfaction. There was a delay for shipping but the customer service was very available and nice
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M
Rating: 5 out of 5
Awesome!
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L
Rating: 5 out of 5
Very good products
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L
Rating: 4 out of 5
The products are great, nothing to say. However, 3 weeks to receive a package is really a lot... especially since when I contact customer service to find out where it is, they respond that they don't know.. not very professional but regarding the products, nothing to say, really great.
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L
Rating: 5 out of 5
Never disappointed
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E
Rating: 5 out of 5
Perfect! Quality product and top-notch service!
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A
Rating: 5 out of 5
The products are great, the smell is a real delight! I will gladly recommend.
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