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N
Rating: 5 out of 5
Customer service always available. Fast delivery.
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Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 626 published reviews
Summary of reviews
Cycles et Sports delivers with fast shipping, careful packaging, and reliable delivery times, providing quick, trackable orders and products that arrive as described. Customers highlight a wide selection, clear specifications to choose gear by needs and budget, competitive prices, and a smooth online process with easy ordering and quick responses from helpful staff. The store is praised for responsive customer service, thorough packaging, and strong professionalism, with many orders arriving in 48 hours or less and items arriving in good condition. The shopping experience is described as trustworthy and efficient, with repeat customers noting easy communication and dependable stock updates that support fast, hassle-free purchases.
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D
Rating: 5 out of 5
No unpleasant surprises.
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M
Rating: 4 out of 5
A stock shortage delayed delivery but I was informed promptly.
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J
Rating: 5 out of 5
meets my expectations
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L
Rating: 5 out of 5
As usual, everything was perfect.
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C
Rating: 5 out of 5
The equipment has not yet been used, but the service and shipment were prompt.
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T
Rating: 5 out of 5
Serious site, delivery times respected
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T
Rating: 4 out of 5
Very interesting and comprehensive site
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V
Rating: 5 out of 5
Fast delivery, good service.
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H
Rating: 5 out of 5
XXXX
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J
Rating: 5 out of 5
I find a beautiful piece of equipment
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F
Rating: 5 out of 5
Very good site very serious delivered very quickly I recommend this site to other people
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P
Rating: 5 out of 5
SUPER service
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A
Rating: 5 out of 5
perfect the jerseys are great
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A
Rating: 2 out of 5
More than 3 weeks before receiving my order. This was due to Assos overshoes not being in stock, even though they were in stock on the website... Replaced by another Assos model that I had requested in size 43-44 and received in size 41-42... fortunately they fit. Dissatisfied with this order.
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Response from Cycles et Sports
Thank you for your comment, we apologize for the inconvenience, we will get back to you, Sincerely
J
Rating: 5 out of 5
Nothing to complain about!
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S
Rating: 4 out of 5
Products as described, but long delivery time for a Colissimo! Well received all the same.
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J
Rating: 5 out of 5
Top prices and delivery times
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R
Rating: 5 out of 5
Fast delivery and careful packaging. Thank you very much.
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P
Rating: 5 out of 5
Order processed quickly.
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O
Rating: 5 out of 5
Excellent footwear with good fit and good looks.
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Y
Rating: 5 out of 5
TOP SERVICE!!!
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R
Rating: 5 out of 5
Very fast and reliable. Impeccable!
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P
Rating: 4 out of 5
Orders are processed fairly quickly. Not so fast for information by e-mail
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P
Rating: 5 out of 5
I just got the wrong size, too small,, I assume not having the containers to exchange Otherwise top, fast and efficient delivery and tracking.
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A
Rating: 5 out of 5
Attractive price and responsive customer service
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A
Rating: 5 out of 5
Fast delivery, nothing to say
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B
Rating: 4 out of 5
well
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D
Rating: 5 out of 5
Cabbage, low prices and fast delivery!
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S
Rating: 5 out of 5
Great Article received in 72h ! Very happy thank you I recommend
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S
Rating: 5 out of 5
Site correct Delivery a little long
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L
Rating: 5 out of 5
Everything went very smoothly. The order was received in perfect condition. There were no mistakes, no unpleasant surprises. I am very satisfied. I recommend Cycle et sports.
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C
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Serious website
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J
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend them! Fast delivery. Well done to the whole team.
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N
Rating: 5 out of 5
Good customer service, thank you!
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N
Rating: 3 out of 5
Delivery really too long + 10 days Can you assure me that if I order again on your site delivery will be faster?
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Response from Cycles et Sports
Thank you for your comment, please contact us in advance via our phone line for your next order cordially
X
Rating: 3 out of 5
The order was not processed for 20 days, then I sent an e-mail which went unanswered. I called 2 days later and a friendly employee told me that the person in charge of these things was telecommuting. He seemed surprised that I hadn't received any reply, but the situation was resolved a few days later without me receiving a reply to the e-mail. The parcel arrived a little damaged but the items were in good condition.
I'm saying all this not because I'm unhappy but to help you, I hope, with these internal problems.
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I'm saying all this not because I'm unhappy but to help you, I hope, with these internal problems.
Response from Cycles et Sports
Thank you for your feedback. We apologize for the unusual processing time and lack of communication. We will do our utmost to improve our internal communication and ensure that our customers are informed in a timely manner. We are delighted that you have finally received your order in good condition and we hope that you will be satisfied with our products. Your feedback helps us to improve and we thank you for that. Sincerely, The Cycles et Sports team.
C
Rating: 5 out of 5
FAST DELIVERY
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A
Rating: 5 out of 5
Nickel-plated delivery at a relay point. A few days late but received an apologetic email.
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