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F
Rating: 4 out of 5
Satisfied with my experience on this site
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Customer reviews of Cycles et Sports
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 2 594 published reviews
Summary of reviews
Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
All reviews
F
Rating: 5 out of 5
Article conforms and received very quickly
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G
Rating: 5 out of 5
Easy-to-read site
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P
Rating: 5 out of 5
Excellent order processing as usual, always very good service.
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L
Rating: 5 out of 5
Very good customer service and beautiful products.
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S
Rating: 5 out of 5
Very good as usual. However, when your products are out of stock, please note this or remove them from your site. This will improve the user experience.
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A
Rating: 5 out of 5
Very well packed, RAS.
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E
Rating: 5 out of 5
Good product Fast delivery in good condition.
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A
Rating: 5 out of 5
fine
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O
Rating: 5 out of 5
Fast delivery. Product conforms. Very clean. What more could you ask for.
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J
Rating: 5 out of 5
Order and send quickly.
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T
Rating: 4 out of 5
Fast delivery. For jersey size too small send back and ask for refund as larger size not available. Shorts and gloves impeccable.
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C
Rating: 5 out of 5
as I love the Basque country, I'm delighted to have this Bilbao 2023 mug.
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J
Rating: 5 out of 5
Super professional equipment!
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G
Rating: 5 out of 5
First order went well. I would recommend the site.
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P
Rating: 5 out of 5
I did not receive the entire order but that was expected. Otherwise very good communication, professional staff and very fast delivery. Satisfied with the first two products. Very good site.
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F
Rating: 5 out of 5
Very fast delivery! Everything is perfect, thank you very much
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T
Rating: 5 out of 5
Fast, serious.
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T
Rating: 5 out of 5
Pleasant site to visit, fast delivery (too bad it has to be paid for). Customer service contacted by email. No problems there.
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I
Rating: 5 out of 5
Product as expected, good price and very fast shipping. Would recommend.
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A
Rating: 5 out of 5
Order received in 2-3 days, product conforms to what was ordered. Very good detailed follow-up via email.
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J
Rating: 5 out of 5
Fast delivery, very serious
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P
Rating: 3 out of 5
Lack of information on customs duties. Some sites tell you before you buy. It cost me $100 CDN for shipping and customs. Not a bargain after all.
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C
Rating: 5 out of 5
Very professional. Responded to my customer service request within 2 hours. Fast shipping and delivery.
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M
Rating: 3 out of 5
haphazard article classification
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J
Rating: 5 out of 5
Ras, fast and careful shipping, competitive price.
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A
Rating: 5 out of 5
Received on time and very good headphones (see comparison "Que Choisir" of May 20, 2022).
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S
Rating: 5 out of 5
Easy ordering on the site. Very good follow-up. Reliable delivery.
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L
Rating: 4 out of 5
It would be nice not to include an exchange form when the parcel goes abroad. Confusion for returns. VAT should be credited when the purchased product is delivered outside the continent according to tax law. on the other hand , Very nice product .
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C
Rating: 4 out of 5
On the plus side: fast order processing and dispatch. Easy contact. Competitive prices. Negative side: Site a bit old school, item search not optimal. One big negative: return of items. It's possible, but the customer has to pay for it, without knowing whether the item will be exchanged or refunded. The competition has long since moved on to the "Amazon" model.
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M
Rating: 5 out of 5
Fast response to contact, fast shipping, RAS.
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G
Rating: 5 out of 5
Excellent. Fast, easy to use.
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G
Rating: 5 out of 5
Nothing to say, perfect.
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J
Rating: 5 out of 5
not having any stock for my order I cannot evaluate the quality of the product cordially
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G
Rating: 5 out of 5
Responsive and trustworthy site.
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D
Rating: 2 out of 5
Hello Disappointed with the insole of the shoes could put a good pair of sole for shoes at this price Greetings
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Response from Cycles et Sports
Thank you for your comment. The brand also sells insoles for slightly arched to very arched feet.
R
Rating: 5 out of 5
Satisfied with my order, fast shipping, serious site
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C
Rating: 5 out of 5
I recommend the site and especially the Bourg d'Oisans store, with its competent and professional staff.
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R
Rating: 5 out of 5
Top service and delivery as always!
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S
Rating: 5 out of 5
Very serious and commercial site
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