Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 577 published reviews
5 2 211 86% 4 199 8% 3 79 3% 2 38 1% 1 50 2%

Summary of reviews

Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.

All reviews

A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Item received promptly as with previous order.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2022
I recommend Cycles et Sports, an online bike shop near you...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Good communication Easy returns
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
I didn't give it five stars, for the good reason that we have to pay for the return.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Apart from the fact that you have to pay to return it, the contact is very good.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Perfect fast delivery thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Very satisfied, the order arrived before the estimated delivery time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Very good, very fast, careful service. I recommend it!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
well
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Very fast order processing
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Very good advice and super efficient
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
I didn't like the chat service. For the rest everything went well, very fast delivery.
Translated reviews
Response from Cycles et Sports
Thank you for your comment. The online chat service isn't active at all times, so it's sometimes easier to make an urgent request via our telephone line.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very attractive site, with a wide choice of products and good prices. Order preparation is rather slow (1 week after placing the order), but delivery is quick and communication by e-mail is fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Excellent contact with customer service Product shipped ahead of schedule.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Very good , Serious site and fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Very good site, lots of references! (Although sometimes out of stock) Impeccable products!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Fast shipping Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Very fast delivery, thank you.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Perfect!!! Perfectly perfect!!! ^^
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Super quality not disappointed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
good, easy to use
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
very good site, serious, and above all the possibility of being able to pay in several instalments. i recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very fast shipping. Quality product! Great discovery for this site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Very easy to use, clear and clean site. Large selection of quality items at competitive prices. Very helpful and pleasant customer service. Easy to order, neat packaging, very fast shipping. +++
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Perfect product received on time I recommend this site without any problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Gorgeous shoes, super comfortable!!! Really not disappointed!!! Fast shipping and confirms. Take a size above the usual size.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Excellent service top
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Very satisfactory
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
I sent an email to complain but never got a reply: product sent without packaging!
Translated reviews
Response from Cycles et Sports
Thank you for your comment. We will contact you to explain everything in detail.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Quality . Price. Delivery ok
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Very good service, don't hesitate to contact them.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Fast and reliable
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Very professional and responsive after-sales service. Reliable.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2022
Order received late, after a reminder to Cycles et Sports who acknowledged a lack of follow-up.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
Good product quality and very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2022
Delivery time not respected. Reminder sent to ensure package left. Unacceptable
Translated reviews
Response from Cycles et Sports
Thank you for your comment, we apologize. We usually contact our customers as soon as the delay is exceeded.
We use cookies for audience measurement and improving user experience.