★★★★★
based on 2238 reviews published
Latest neutral customer reviews
Expiration date of bacteria a little short
the date indicated is a best before date and not an expiry date. This means that the product can still be used after this date, if our conservation advice has been respected.
An excellent day to you,
Sincerely
Not totally effective, some cyanobacteria plates remain alive 3 weeks after the treatment I will have to treat again in a few days I think (with the same product)
In spite of having scrupulously respected the procedure (great video of Annie roi, the goldfish) no daphnia survived, so inevitably a little disappointed, it's still quite a budget gone up in smoke.
On the website it says delivery within 48 hours. Order placed on May 24 delivery made on June 3 (I had moved delivery with the courier to June 6, but the courier didn't even honor the agreements). On the product it is all to be seen.
Well
I followed the protocol to the letter 3 weeks later still not much alive
We remain at your disposal, do not hesitate if you have any questions later in your treatment.
Sincerely
Personally it did not work for me. Protocol executed to the letter. Reef aquarium starter kit ordered in 500ml, I had no nitrite spike for 1.5 months and now I am at 0.5 - 0.7. I have to make water changes of 30-50% to keep the fish out of the toxic concentration. According to the Daphbio support it could come from the stones: so be careful if you use Arka stones, potentially not compatible?
No macrofauna or meiofauna visible the bacteria did the expected booster damage
Quick delivery of an anti-cyano kit. Despite careful adherence to the dosage, the cyanos continued to develop. No effect on me.
An excellent day
After a few difficulties, everything still worked. I can't say much about the products yet.
When you receive emails highlighting a promotion, make sure they are your products because you are led to believe that your products are being doubled when they are not, in short, no more Daphbio
Not totally convinced although the cyanos have diminished but still half-green/half-brown algae more visible in the evening than in the morning on the sand despite the continuous addition of Bacroreef every morning
Used reseeding several times and it was always perfect, after a week I would see a lot of microfauna on the glass and rocks, this time unfortunately nothing, I think in the bottle of Meiofauna and Microfauna eggs either everything had died or there was nothing good.
Very good product for the cyanobacteria kit, as well as for the starter kit. But the daphnia and microphauna culture kit did not work, all the daphnia died in less than a week. Yet I followed all the instructions and even watched the videos about it. ( goldfish ext. ) Otherwise the rest is very good.
The product did not work very well
I ordered a bottle of microfauna and live meiofauna for my recital I followed the recommended protocol introduction of night in two times, I have a system jaubert no skimmer, no micron bags, no perlon, a simple blue foam with large mesh in the decanter, unfortunately it's been more than a month since I put the bottle I do not see any change (the bottle costs more than 80 €) I'm not sure that there is life in there!
The products arrived damaged and I even reported it. However, other than that, I haven't noticed any improvement in the tank.
Hello, I am disappointed. I followed the protocol for the anti-cyano very carefully, but no change. At this price, I expected another result.
Thank you for your message, it is possible that the treatment will require a longer period of time to remove all the cyanos.
If you wish, you can send us a photo of your cyanobacteria by email so that we can advise you as best as possible.
I wish you an excellent day
Good product against cyanos to see in time
As for the management of the order I have nothing to say, everything was perfect, only a small misunderstanding about the delivery, not to pay the shipping I had chosen the withdrawal at a physical point, while the courier delivered it at home. Instead, as regards the after-sales service, it leaves a lot to be desired, I sent two emails with different addresses for fear that it would end up in spam but I never got an answer, I wanted some detailed information on how to use the products, but I had to ask around the forum, they may have good products but the after-sales is essential. I don't know if I will buy anymore.
avez-vous essayé de nous contacter sur nos réseaux sociaux ? Il se peut que certains courriels nous parviennent. Vous pouvez aussi essayer d'appeler.
Sur le site internet vous avez beaucoup d'informations, tout est traduit en italien.
Si vous voulez vous pouvez nous contacter sur les réseaux et nous répondrons à vos questions, ou vous pouvez télécharger le protocole des produits concernés et vous trouverez beaucoup de réponses.
En ce qui concerne les livraisons, nous avons eu un problème avec les points de relais en Italie, nous nous en excusons mais nous n'avons pas le contrôle sur le transporteur pour ce genre de choses.
After using the products I had an episode of Dinoflagellates and cyano bacteria. The service from the photos blamed the old rocks but contrary to that they were purchased 5 years ago. I state that the tank is 5 years old and was completely stable. Used reseeding products plus bactoreef. Service was not up to the product, they could tell me it was impossible because it never happened. In fact after about die weeks of using the products the dino and cyano disappeared. Surely my tank mature for years will have restarted a small maturation and then return to stable. To date, on the whole excellent product assistance to review
No explanations, for the price a notice even succinct, is a politeness.deplus my tank remains very poor in dolphins, are they poorly fed by the product.so not very satisfied by the value for money very high
You know my opinion, you say that you are not responsible for the carrier but it is you who use them and it is also you who put in big on your site "delivery in 48 hours".
Packages take 48 hours to arrive, however, as with any package shipment, it is possible that the carrier may take longer. Once again we are sorry for this inconvenience.
TO DATE I CAN NOT GIVE A CERTAIN ASSESSMENT BECAUSE 'IN CONCOMITNZA THE USE OF PRODUCTS FOR RESEEDING I HAD A RETRACTION OF POLYPS ON SEVERAL CORALS SPS AND LPS. I WAIT TO SEE IF THE PROBLEM PERSISTS.
n'hésitez pas à nous contacter en cas de problème.
Very good products. Problem is the price.
Excellent product already used
Not delivered to the address marked
Nous espérons que cela ne vous a pas causé trop de problèmes logistiques.
Very mixed. I bought a restart kit after my tank crashed. After several weeks of following the protocol, the result is an uncontrollable rise in cyano. The support explains me that my PV are no longer good for anything, and offers me a quote to replace them by their stones. I'm still surprised because before the crash (power cut over several days) my tank was running very well... So in my case, I remain on my hunger and I conclude more to a commercial approach than anything else
Bactoreef very efficient, no nitrite outbreak, despite the use of karcher washed stones, on the other hand no development of microfauna after 3 weeks despite the respect of the protocol
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.
Do not hesitate to come back to us soon.
Thank you for your feedback
Delivery arrive quickly.
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
The anti cyano products were effective twice, 1 year ago and 5 months ago. This time, not effective. Our cyanos are becoming resistant to your bacteria. What to do? Blackout? I continue to use bactofresh and micro macro life. I put a little oxygenated water; the cyanos have almost disappeared but they will reappear. This is a freshwater aquarium.
Total failure. No daphnia survived. I do not question the quality of these products, I may have been wrong about the aclimation. I suggest an instruction manual for users, especially novices
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.
Thank you
I'm a very good customer and I'm very happy with the service I've been getting.
After 15 days no results
Excellent
I have not seen any change in the microfauna life since the protocol...is it really effective ? at this price I hope so.
Good day to you.
Treatment in progress, never received the personalized advice in relation to the photos sent. For the moment some traces of Cyrano reappear in spite of the treatment in progress, to follow
Too early for an opinion Cordially
I ordered the anti-cyano kit. Certainly it is an expensive product but it is effective, visible effect after three days. Nothing more after 5 days of treatment. No damage on corals and fish. I recommend it.
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after