/10
★★★★★
based on 2138 reviews published
★★★★★
based on 2138 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
By scrupulously following the method recommended for maintenance... Nothing was moving anymore, they didn't survive. Pfffff
Sandrine R.
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Answer from daphbio
Hello Sandrine, thank you for your feedback. We are sorry to read this message, have you contacted by mail, phone or via social networks to solve the problem?
If not, we invite you to do so to try to find a solution.
Good day to you.
If not, we invite you to do so to try to find a solution.
Good day to you.
1
/5
★☆☆☆☆
For me it didn't work I don't recommend
Thierry M.
purchased on 12/03/2021
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1
/5
★☆☆☆☆
I followed the protocol to the letter, and no trace of life after more than 3 weeks, even with a magnifying glass. With 30 years of aquaristics I confirm that nothing is better than live stones to seed the aquarium.
Pierre-yves L.
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Answer from daphbio
Hello Pierre-Yves, first of all thank you for your feedback.
3 weeks is much too early to see microfauna, depending on the size of the tank it can take up to 3 months. Then the live rocks we can't find any more, the import is forbidden since 4 years and it's far from being a panacea because you can get covered with pests and many have stopped marine aquarium because of these same pests. Follow our protocol as defined on our blog "How to start a reef aquarium" and you will see that everything will go well (the protocol has been followed more than 20,000 times without any problems).
Don't hesitate to contact us if you have any questions, we are here to help you.
3 weeks is much too early to see microfauna, depending on the size of the tank it can take up to 3 months. Then the live rocks we can't find any more, the import is forbidden since 4 years and it's far from being a panacea because you can get covered with pests and many have stopped marine aquarium because of these same pests. Follow our protocol as defined on our blog "How to start a reef aquarium" and you will see that everything will go well (the protocol has been followed more than 20,000 times without any problems).
Don't hesitate to contact us if you have any questions, we are here to help you.
1
/5
★☆☆☆☆
A week since I put the product on and still no microfauna, I think I've been scammed.
Didier S.
purchased on 14/02/2021
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1
/5
★☆☆☆☆
Hello treatment since 10 days on dead pv To date I see no evolution
Ludovic W.
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Answer from daphbio
Hello Ludovic, first of all thank you for taking the time to answer and give your opinion.
Indeed, the microfauna can take up to 3 months to appear, it varies depending on the aquarium and the quality of the stones.
On our Marcorocks, for example, it appears more quickly than on stones that are older or second hand.
Do not hesitate to contact us for more information.
Indeed, the microfauna can take up to 3 months to appear, it varies depending on the aquarium and the quality of the stones.
On our Marcorocks, for example, it appears more quickly than on stones that are older or second hand.
Do not hesitate to contact us for more information.
1
/5
★☆☆☆☆
Useless and bad for my high school graduation. Since my corals are no longer opening and dying. Especially the lps.
Philippe M.
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Answer from daphbio
Hello,
First of all, thank you for taking the time to answer and give your opinion.
We are sorry to read this, please contact us again so that we can see together what could have happened in your aquarium.
First of all, thank you for taking the time to answer and give your opinion.
We are sorry to read this, please contact us again so that we can see together what could have happened in your aquarium.
1
/5
★☆☆☆☆
I was just about to call you on Monday morning because for the moment there is no real improvement possible and I am five days six days away from using it. I even think I will call you on Monday morning. Thank you.
Alain H.
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Answer from daphbio
Hello, following the sending of your photos we had given you a personalized advice on the phone, without answer of your share for the moment. You can contact us without any problem to discuss the situation! We remain available and would love to help you.
1
/5
★☆☆☆☆
The seawater aquarium starter kit. Avoid!!!! The exorbitant price, the protocol followed from A to Z, in the end the aquarium is not cycled at all, 6 weeks of use - the time wasted . You had to buy something else. Very disappointed.
Kateryna P.
purchased on 09/10/2020
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1
/5
★☆☆☆☆
Hello I have collected the colie but nothing alive in the bottle to make a zooplankton culeture I am sure that it was not more than 50€.
Lemarchand W.
purchased on 13/09/2020
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1
/5
★☆☆☆☆
No I got my daphnia dead, I'll never order from this site again.
Benjamin C.
purchased on 29/07/2020
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1
/5
★☆☆☆☆
Delivery with delay. the reseeding kit doesn't work. they have lost some compared to the beginning. maybe they want to give priority to sales over quality.
Michel L.
purchased on 04/06/2020
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1
/5
★☆☆☆☆
Nothing happened. I didn't see any difference. Very disappointed. High price for the result.
Jean-louis B.
purchased on 23/01/2020
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1
/5
★☆☆☆☆
No guarantee
Frederic J.
purchased on 13/01/2020
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1
/5
★☆☆☆☆
It didn't work for me twice, even though I followed the protocol to the letter in the reseeding kit. Very disappointed, I do not recommend it.
Vincent C.
purchased on 30/11/2019
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Answer from daphbio
Good morning, Mr. Chitel,
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
1
/5
★☆☆☆☆
To be reviewed ....
Carbonne J.
purchased on 09/12/2019
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1
/5
★☆☆☆☆
Micro fauna never seen before!
Gaëtan N.
purchased on 05/02/2020
Translated review
Answer from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service