/10
★★★★★
based on 1615 published reviews
★★★★★
based on 1615 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Product too expensive ineffective too bad
Jacques C.
purchased on 16/01/2024
Translated review1/5
★☆☆☆☆
He did not arrive
Adriana S.
purchased on 26/11/2023
Translated review Answer from daphbio
Hello,
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
We have reshipped at our expense and the package has successfully arrived at its destination.
Sincerely
Customer Service
1/5
★☆☆☆☆
Bought 2x and it didn't completely solve the problem, I always had a good part of the cyano that remained...so disappointed!
Yves V.
purchased on 24/11/2023
Translated review1/5
★☆☆☆☆
Product received without dosing pipette, effectiveness I have a big doubt too ...
Jeremy M.
purchased on 14/11/2023
Translated review1/5
★☆☆☆☆
I read too quickly the promotion for Halloween I found this one ambiguous and misleading I got fooled it's okay I will order more
Didier L.
purchased on 01/11/2023
Translated review1/5
★☆☆☆☆
The anti-cyano product had no effect, even when the protocol was extended longer than expected (my aquarium is only 100L). The other 'bactofresh' bottle seems to have boosted plant growth. Not knowing exactly what's in it, it's hard to say if it's related or just a coincidence. Very disappointed considering the price!
Edouard L.
purchased on 06/10/2023
Translated review1/5
★☆☆☆☆
I followed the instructions for multiplication and nothing all. All dead. Hoping the company will do something.
Raynald L.
purchased on 17/10/2023
Translated review1/5
★☆☆☆☆
Excellent products partly already tested
Gianna P.
purchased on 01/09/2023
Translated review1/5
★☆☆☆☆
No change several times I try and nothing happens...
Anton A.
purchased on 25/07/2023
Translated review1/5
★☆☆☆☆
The products are exceptional I give one star because the expiration is too close a product microfauna and meiofauna eggs expired in 14 days and bactoreef and 4 months having a 120 liter aquarium I have to throw it away 350ml also microfaune booster in 4 months
Fabio D.
purchased on 09/06/2023
Translated review1/5
★☆☆☆☆
6 days of anti cyano . And still here despite following the protocol...
François M.
purchased on 04/06/2023
Translated review1/5
★☆☆☆☆
No significant change
Alain H.
purchased on 29/05/2023
Translated review1/5
★☆☆☆☆
My order never arrived
Clément B.
purchased on 21/05/2023
Translated review1/5
★☆☆☆☆
3 weeks after inserting the starter kit I have not noticed the growth of any microfauna and meiofauna.... Will I have done something wrong ( even though I followed the protocol) have it been bad luck...???
Loris L.
purchased on 09/04/2023
Translated review1/5
★☆☆☆☆
The product is not really effective and the price is very high. I do not recommend
Steeve B.
purchased on 02/04/2023
Translated review1/5
★☆☆☆☆
I used the protocol provided to eliminate cyanobacteria and it had no effect whatsoever, despite following the directions to the letter. I'm sorry but I can't help but give a very negative review (even considering the high cost of the products).
Vincenzo C.
purchased on 25/03/2023
Translated review1/5
★☆☆☆☆
Really disappointed ... no live Daphnia ...
Olivier H.
purchased on 14/03/2023
Translated review1/5
★☆☆☆☆
Followed the protocol. Bactoreef works well, it is expensive the bottle but then the eggs of miophauna and microphone there is nothing after 1 month. Despite following the protocol and the kit.
François M.
purchased on 09/03/2023
Translated review1/5
★☆☆☆☆
I took the complete anti cyano kit + bactoreef. I followed the protocol to the letter. Treatment finished and still as much cyano
Philippe G.
purchased on 10/03/2023
Translated review1/5
★☆☆☆☆
The daphnia and other microfauna culture kit arrived almost a week late and the few daphnia that were still alive when I received my package (after 4pm) died within 48 hours after the kit was put in place, despite the fact that I had poured the entire contents of the phytoplankton bottle upon receipt. I was forced to pay for an express delivery, only to receive none of the benefits of this delivery method. I would have preferred that the store be honest and warn its customers of the randomness of a delivery in Switzerland. I was the one who had to call the customer service twice to finally unblock the situation (as if UPS didn't have my building code even though my phone numbers were written on the package). In short! Very disappointed, because it's a daphnia culture kit but in fact it's better to give everything to the fishes as soon as you receive it, especially when your objective is to feed the fishes.
Sisly F.
purchased on 02/03/2023
Translated review