/10
★★★★★
based on 1615 published reviews
★★★★★
based on 1615 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I was just about to call you on Monday morning because for the moment there is no real improvement possible and I am five days six days away from using it. I even think I will call you on Monday morning. Thank you.
Alain H. Translated review
Answer from daphbio
Hello, following the sending of your photos we had given you a personalized advice on the phone, without answer of your share for the moment. You can contact us without any problem to discuss the situation! We remain available and would love to help you.
1/5
★☆☆☆☆
The seawater aquarium starter kit. Avoid!!!! The exorbitant price, the protocol followed from A to Z, in the end the aquarium is not cycled at all, 6 weeks of use - the time wasted . You had to buy something else. Very disappointed.
Kateryna P.
purchased on 09/10/2020
Translated review1/5
★☆☆☆☆
Hello I have collected the colie but nothing alive in the bottle to make a zooplankton culeture I am sure that it was not more than 50€.
Lemarchand W.
purchased on 13/09/2020
Translated review1/5
★☆☆☆☆
No I got my daphnia dead, I'll never order from this site again.
Benjamin C.
purchased on 29/07/2020
Translated review1/5
★☆☆☆☆
Delivery with delay. the reseeding kit doesn't work. they have lost some compared to the beginning. maybe they want to give priority to sales over quality.
Michel L.
purchased on 04/06/2020
Translated review1/5
★☆☆☆☆
Nothing happened. I didn't see any difference. Very disappointed. High price for the result.
Jean-louis B.
purchased on 23/01/2020
Translated review1/5
★☆☆☆☆
No guarantee
Frederic J.
purchased on 13/01/2020
Translated review1/5
★☆☆☆☆
It didn't work for me twice, even though I followed the protocol to the letter in the reseeding kit. Very disappointed, I do not recommend it.
Vincent C.
purchased on 30/11/2019
Translated review Answer from daphbio
Good morning, Mr. Chitel,
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
1/5
★☆☆☆☆
To be reviewed ....
Carbonne J.
purchased on 09/12/2019
Translated review1/5
★☆☆☆☆
Micro fauna never seen before!
Gaëtan N.
purchased on 05/02/2020
Translated review Answer from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service