Customer reviews of DE BUYER

9,7 /10

Based on 4 406 published reviews

5 4 012 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

All reviews

Julien L.

Published on 12/03/2023 à 09h36 following a purchase from 28/02/2023

I love this brand. The products are quality. It's great.

Translated reviews

Jean-André T.

Published on 11/03/2023 à 22h26 following a purchase from 26/02/2023

High-quality frying pan and saucepan

Translated reviews

Franck L.

Published on 11/03/2023 à 17h42 following a purchase from 25/02/2023

Nickel chrome

Translated reviews

Nabil M.

Published on 11/03/2023 à 13h11 following a purchase from 25/02/2023

Shipped on time and well packaged. As for the quality of the items, I trust the De Buyer brand but I can confirm their quality aspect, to be seen over time...

Translated reviews

Isabelle Z.

Published on 11/03/2023 à 13h00 following a purchase from 27/02/2023

Everything is perfect! Very high quality kitchen equipment, a real pleasure to cook with! The packaging is impeccable! Highly recommend.

Translated reviews

marc L.

Published on 11/03/2023 à 12h46 following a purchase from 26/02/2023

Super quality

Translated reviews

Isabelle K.

Published on 11/03/2023 à 12h13 following a purchase from 27/02/2023

Very good product

Translated reviews

Arnaud H.

Published on 11/03/2023 à 10h49 following a purchase from 24/02/2023

Quality product, very satisfied with my purchase!

Translated reviews

josiane B.

Published on 11/03/2023 à 10h31 following a purchase from 27/02/2023

no problem

Translated reviews

Eric F.

Published on 11/03/2023 à 09h59 following a purchase from 25/02/2023

excellent quality in use and fast shipment with high-quality packaging

Translated reviews

Christine C.

Published on 11/03/2023 à 09h51 following a purchase from 24/02/2023

Impeccable customer service contact. Fast and careful delivery. I took one pan for searing and one for simmering. Also the lid which fits the second one. The pans feel good in the hand and are pleasant to use.

Translated reviews

denis S.

Published on 11/03/2023 à 06h38 following a purchase from 24/02/2023

CLEAR

Translated reviews

fabienne L.

Published on 10/03/2023 à 17h01 following a purchase from 24/02/2023

Perfect

Translated reviews

Véronique T.

Published on 10/03/2023 à 16h40 following a purchase from 25/02/2023

This is my 2nd purchase of a sheet steel stove and I am very satisfied with it.

Translated reviews

XAVIER B.

Published on 10/03/2023 à 16h04 following a purchase from 26/02/2023

Great stoves! Top delivery!

Translated reviews

Loïc E.

Published on 10/03/2023 à 15h31 following a purchase from 24/02/2023

First order and certainly not the last!!!

Translated reviews

Annie B.

Published on 07/03/2023 à 18h19 following a purchase from 19/02/2023

Very good

Translated reviews

Elisabeth B.

Published on 07/03/2023 à 12h43 following a purchase from 22/02/2023

Tip Top. The quality is there and the parcel arrived quickly!

Translated reviews

LAURENCE P.

Published on 07/03/2023 à 11h31 following a purchase from 17/02/2023

Item is as pictured, seems to be of very good quality, smooth delivery

Translated reviews

Michael G.

Published on 07/03/2023 à 06h34 following a purchase from 22/02/2023

Fast, neat, always a quality product

Translated reviews

Pierre F.

Published on 06/03/2023 à 18h49 following a purchase from 21/02/2023

Products received with no problem, in quality packaging.

Translated reviews

CHANTAL M.

Published on 06/03/2023 à 16h09 following a purchase from 21/02/2023

DE BUYER is clearly a "Très grande Maison"! The product is of exceptional quality. The packaging is unbelievably well-executed, from maximum security to elegant presentation. A real class act! THANK YOU

Translated reviews

Alexis B.

Published on 06/03/2023 à 13h39 following a purchase from 19/02/2023

The pan is superb, but since we put a sticker on the bottom of the pan, well now I've got glue on the bottom that I can't get off.

Translated reviews

Response from DE BUYER Published on 20/03/2023

Hello,
We apologize for the inconvenience. We have several methods for removing labels and glue residues.
1st method: soak the label to be removed in vegetable oil. Leave for 10 to 30 minutes. Remove the label, then using a piece of paper towel, make circular movements to wipe off excess oil and at the same time remove any traces of glue. If glue residue remains, use a soapy sponge or dry rub in a circular motion with steel wool.
2nd method: heat the label with a hair dryer. Peel off the label. Clean the area with soapy water or dry with steel wool in a circular motion.
3rd method: place a dishwasher tablet in the bottom of the utensil with very hot water, leave for a few moments, then rub the bottom with a sponge.
We can also provide you with answers by contacting us at 0329300793
Best regards.

Benjamin D.

Published on 06/03/2023 à 11h46 following a purchase from 21/02/2023

Quality products made in France at an affordable price

Translated reviews

Lili K.

Published on 06/03/2023 à 09h01 following a purchase from 18/02/2023

Perfect

Translated reviews

Anna B.

Published on 06/03/2023 à 05h55 following a purchase from 20/02/2023

Very fast delivery, my items are top notch!

Translated reviews

Claire G.

Published on 05/03/2023 à 19h23 following a purchase from 19/02/2023

De Buyer pans are really very good quality.

Translated reviews

didier F.

Published on 05/03/2023 à 18h26 following a purchase from 20/02/2023

Very good

Translated reviews

Valérie P.

Published on 05/03/2023 à 12h59 following a purchase from 18/02/2023

Order received quickly for beautiful products

Translated reviews

Philippe L.

Published on 05/03/2023 à 12h58 following a purchase from 17/02/2023

Delivery compliant, quality product. Too bad the wood on the handle doesn't cover all the metal (which heats up quite a bit!).

Translated reviews

Yvette F.

Published on 27/02/2023 à 18h51 following a purchase from 13/02/2023

Very good

Translated reviews

James T.

Published on 27/02/2023 à 16h04 following a purchase from 15/02/2023

Fine

Translated reviews

EMMANUEL H.

Published on 27/02/2023 à 13h16 following a purchase from 24/01/2023

Absolutely not satisfied with my order. 1 month to receive 2 articles, coming from China for a so-called "French" house... No follow-up in the transaction, I called 4 times the service to have news, and still today I await a refund of a commercial gesture of an unknown amount...

Translated reviews

bernard B.

Published on 27/02/2023 à 13h03 following a purchase from 15/02/2023

very good

Translated reviews

Kevin P.

Published on 27/02/2023 à 12h41 following a purchase from 15/02/2023

Super stove, nothing to complain about. As usual, great equipment made by real enthusiasts.

Translated reviews

Arnaud P.

Published on 26/02/2023 à 18h28 following a purchase from 14/02/2023

Compact and efficient parcel. Quality products that exceed my expectations. Very happy with my purchases.

Translated reviews

Olivier L.

Published on 26/02/2023 à 07h40 following a purchase from 13/02/2023

Quick and easy . Very good quality products

Translated reviews

Jérôme D.

Published on 25/02/2023 à 11h48 following a purchase from 13/02/2023

Top

Translated reviews

Valérie V.

Published on 25/02/2023 à 10h33 following a purchase from 13/02/2023

No complaints. Everything went well. Keep up the good work.

Translated reviews

Jean Marc E.

Published on 24/02/2023 à 20h07 following a purchase from 10/02/2023

Well received fairly fast turnaround very well packaged quality product always delighted

Translated reviews