Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 687 published reviews

Summary of reviews

The store consistently delivers on product quality, with customers mentioning professional-grade utensils built to last, and finishes described as impeccable and excellent. Delivery is a strong point, highlighted by fast, on-time shipping, careful packaging, and efficient service that makes customers very satisfied. The product range and availability are praised, with many noting reliable, high-quality cookware made in France and positive experiences with responsive customer service. Overall, customers highlight durable materials, precise finishes, and dependable, speedy delivery that enhances the cooking experience.

All reviews

S
Sarah & Jérémy U.
Rating: 5 out of 5
following a purchase from 11/12/2022
Conforms to order, good lead time despite Christmas period
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J
Jocelyne B.
Rating: 5 out of 5
following a purchase from 09/12/2022
Received the parcel on time. Several emails giving tracking
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Isabelle R.
Rating: 5 out of 5
following a purchase from 10/12/2022
Package delivered on time.
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C
Carole W.
Rating: 5 out of 5
following a purchase from 10/12/2022
Very good
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E
Evelyne A.
Rating: 5 out of 5
following a purchase from 08/12/2022
Perfect order. Thank you to the lady I spoke to on the phone following an error in my order. She was super nice. Thank you.
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P
Patrice D.
Rating: 4 out of 5
following a purchase from 07/12/2022
perfect. Fast delivery, compliant product
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Marie-Laure L.
Rating: 5 out of 5
following a purchase from 06/12/2022
Excellent service!
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G
Gilles D.
Rating: 5 out of 5
following a purchase from 28/11/2022
Delivery as ordered Material very well packaged
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M
Monique V.
Rating: 5 out of 5
following a purchase from 05/12/2022
Very good
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Jean Marc F.
Rating: 5 out of 5
following a purchase from 03/12/2022
Package received on time. Perfect packaging.
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C
Christine H.
Rating: 4 out of 5
following a purchase from 02/12/2022
Product delivered quickly, conforms to demand and is of good quality, not yet tested as a Christmas gift.
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M
Marie R.
Rating: 5 out of 5
following a purchase from 03/12/2022
Perfect products and very fast delivery!
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T
Therese L.
Rating: 5 out of 5
following a purchase from 02/12/2022
Super bakery equipment
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Ian B.
Rating: 5 out of 5
following a purchase from 05/12/2022
Perfect all round with super-fast delivery
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Jerome H.
Rating: 5 out of 5
following a purchase from 05/12/2022
Fast delivery and product received as ordered
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Patricia L.
Rating: 5 out of 5
following a purchase from 05/12/2022
As ordered
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Sophie B.
Rating: 5 out of 5
following a purchase from 04/12/2022
Perfect
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M
Mireille F.
Rating: 5 out of 5
following a purchase from 02/12/2022
This rating applies only to delivery, as the products have not yet been tested.
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F
Florence D.
Rating: 5 out of 5
following a purchase from 03/12/2022
Order arrived quickly and correctly
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C
Christine F.
Rating: 5 out of 5
following a purchase from 02/12/2022
The best quality I know.
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R
Roselyne A.
Rating: 5 out of 5
following a purchase from 04/12/2022
Great product, fast shipping
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Suzanne S.
Rating: 4 out of 5
following a purchase from 03/12/2022
Available and efficient staff
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F
Fabrice M.
Rating: 5 out of 5
following a purchase from 04/12/2022
very good material
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Valérie R.
Rating: 5 out of 5
following a purchase from 04/12/2022
Perfect delivery Product always top notch
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Christian B.
Rating: 5 out of 5
following a purchase from 05/12/2022
Very good telephone reception, good follow-up.
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Jean-François R.
Rating: 5 out of 5
following a purchase from 04/12/2022
This is a French brand with exceptional quality. Thank you
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G
Gion N.
Rating: 5 out of 5
following a purchase from 01/12/2022
Top of the top
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Nicole B.
Rating: 4 out of 5
following a purchase from 01/12/2022
excellent order and fast delivery . I cannot comment on the quality of the product as it is not yet available.
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B
Benoit R.
Rating: 5 out of 5
following a purchase from 27/11/2022
Fast. As described. Very, very well packaged (perhaps too well) and protected. Would recommend
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Javier H.
Rating: 5 out of 5
following a purchase from 28/11/2022
Excellent product, even the packaging! On the other hand, the delivery service wasn't top-notch, as he turned up at my house and left a delivery note without even ringing... we were at home on purpose... But otherwise the quality of the product nothing to say, I will buy again soon, I recommend
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F
Francois P.
Rating: 5 out of 5
following a purchase from 27/11/2022
Excellent product that lasts over time, not like a certain brand that has to be replaced after a certain time.
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Yannick B.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast delivery, quality products, and a very nice surprise with the top and unexpected welcome gift!
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Josy S.
Rating: 5 out of 5
following a purchase from 29/11/2022
Perfect fast shipping
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Anja R.
Rating: 5 out of 5
following a purchase from 30/11/2022
Hello, quality product, fast delivery and shhh secret!
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Sophie V.
Rating: 5 out of 5
following a purchase from 30/11/2022
Que bueno to have a charming customer service that answers the phone and informs customers with kindness and professionalism. As for the product, I'm a fan.
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G
Gaudinaud D.
Rating: 5 out of 5
following a purchase from 30/11/2022
Order received very quickly, Thank you
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E
Eliane B.
Rating: 5 out of 5
following a purchase from 27/11/2022
I own several de Buyer kitchen items. I am particularly satisfied with them.
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Laurent H.
Rating: 5 out of 5
following a purchase from 26/11/2022
quality product ,,super;;
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J
Jérôme M.
Rating: 5 out of 5
following a purchase from 25/11/2022
I bought a Mineral B Pro 28cm diameter frying pan. I have absolutely nothing to complain about! It's perfect. Thick, heavy, solid. It arrived quickly, and excellently packaged. I highly recommend it.
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P
Paul L.
Rating: 4 out of 5
following a purchase from 27/11/2022
I have nothing negative to say about the product. I placed two orders with you 1 week apart and I think it's a shame that when you ask for delivery with a signature and I come home from work and the package is left on the doorstep without a signature.
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