The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
All reviews
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Denis P.
Rating: 5 out of 5
following a purchase from 12/01/2025
Material in line with my expectations.
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Response from DE BUYER
Thank you for your confidence, we are delighted that our equipment has met your expectations. Have a nice day!
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NOELLE M.
Rating: 5 out of 5
following a purchase from 12/01/2025
completely satisfactory equipment
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Response from DE BUYER
Thank you very much for your feedback. We are delighted that you are completely satisfied with our equipment. Please don't hesitate to contact us if you need any advice or assistance. We're always here to help.
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ALBAREL J.
Rating: 5 out of 5
following a purchase from 11/01/2025
Super-quality equipment - easy to bake! When will we see a version of the carbon range that's not induction-compatible, to lighten things up a bit?
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Response from DE BUYER
Thank you for your positive feedback! We're delighted to hear that you appreciate the quality of our cookware. Regarding your suggestion for a non-induction-compatible carbon version, we take note of it. Thank you for your trust and support of our brand. We hope to see you soon!
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Bruno F.
Rating: 5 out of 5
following a purchase from 10/01/2025
Fast and efficient delivery, the product is perfect.
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Response from DE BUYER
Thank you for your positive feedback, we are delighted that our delivery service and product met your expectations. Thank you for choosing DE BUYER!
J
Janine L.
Rating: 5 out of 5
following a purchase from 06/01/2025
perfect
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Response from DE BUYER
Thank you for your positive review. We do our best to satisfy our customers.
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David Z.
Rating: 5 out of 5
following a purchase from 06/01/2025
very good products
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Response from DE BUYER
Thank you very much for your positive review. We are delighted that you like our products. Please don't hesitate to share your feedback with us, it helps us to keep improving our offer.
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Alex F.
Rating: 5 out of 5
following a purchase from 09/01/2025
Fast, careful delivery and excellent quality products. I fully recommend.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that our products and service have satisfied you. We hope to see you soon!
M
Michel T.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect, RAS
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that you are satisfied with our services. Please do not hesitate to contact us should you require any further assistance or information.
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Marie-Pierre M.
Rating: 5 out of 5
following a purchase from 30/12/2024
True to the description. To be seen in time.
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Response from DE BUYER
Thank you for your positive feedback. We're glad you're happy with your purchase and hope you'll continue to enjoy our products for a long time to come. We hope to see you soon!
J
Jan P.
Rating: 5 out of 5
following a purchase from 08/01/2025
Perfect pan!
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Clement E.
Rating: 5 out of 5
following a purchase from 09/01/2025
Superb quality really perfect
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted to know that you are satisfied with the quality of our products. We look forward to seeing you again!
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Bruno R.
Rating: 4 out of 5
following a purchase from 05/01/2025
We thought 28 cm came from the bottom of the pan.
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Response from DE BUYER
We're sorry you got that impression. The dimensions indicated for our stoves generally correspond to the outside diameter, not the bottom diameter. However, the bottom diameter is indicated in the product description on our website. Thank you for your positive feedback!
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David A.
Rating: 5 out of 5
following a purchase from 01/01/2025
product conforms and received on time.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you received your product on time. Thank you again for your confidence!
F
Françoise D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Order as requested. A small problem with the delivery company: 3 days late compared to the announced date. Unfortunately, this is usual for them.
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Response from DE BUYER
Hello, thank you for your feedback. We are sorry that the delivery time was longer than expected. We appreciate your understanding in this situation. Best regards.
G
Gilles P.
Rating: 5 out of 5
following a purchase from 06/01/2025
Quality product received quickly
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Response from DE BUYER
Thank you for your positive feedback, we are delighted that you are satisfied with your order. We attach great importance to the quality of our products, which is why your opinion is very important to us. Have a nice day!
C
CECILE D.
Rating: 5 out of 5
following a purchase from 07/01/2025
Excellent, solid, high-performance equipment!
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you are satisfied with our products and their quality. We wish you an excellent day!
G
Guillaume D.
Rating: 1 out of 5
following a purchase from 06/01/2025
I bought a square mould, item error due to a code error on your part, I told them it's urgent because we're preparing a competition for the Sirha in Lyon, and I still haven't received my goods. If I don't receive it tomorrow, I'll send it back! I'll never order from you again!
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Response from DE BUYER
Hello, thank you for your feedback and we are sorry for the inconvenience. After verification, the tracking indicates that your package has been delivered. However, if you have not received it or if you have any problems, please do not hesitate to inform us so that we can help you and solve the problem quickly. Best regards.
M
Michel H.
Rating: 5 out of 5
following a purchase from 06/01/2025
Product conforms to my expectations. Delivery on time.
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JACQUES D.
Rating: 5 out of 5
following a purchase from 07/01/2025
This is what I ordered and it arrived within a reasonable time. It's not the first time I've ordered from De Buyer.
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Alice B.
Rating: 5 out of 5
following a purchase from 06/01/2025
All right!
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Daniel D.
Rating: 5 out of 5
following a purchase from 06/01/2025
Very high quality material, shipped with great care. Bravo to De Buyer
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Cécile B.
Rating: 5 out of 5
following a purchase from 06/01/2025
very good quality
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Franck C.
Rating: 5 out of 5
following a purchase from 02/01/2025
Order conformed and delivered on time. Good quality products.
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Jean-François J.
Rating: 5 out of 5
following a purchase from 04/01/2025
Good product, true to its reputation.
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Agnes G.
Rating: 3 out of 5
following a purchase from 05/01/2025
Lid does not fit pan, please contact us
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Monique A.
Rating: 4 out of 5
following a purchase from 30/12/2024
Super
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Nicolas L.
Rating: 5 out of 5
following a purchase from 05/01/2025
Quality, healthy products.
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Olivier B.
Rating: 5 out of 5
following a purchase from 05/01/2025
After many years of cooking on plastic-coated aluminum (the Tefal lobby that doesn't stick), I've just rediscovered real frying pan cooking (my grandmothers' frying pans). Well-prepared, with culottes and special attention to maintenance, the cooking and taste are nothing to sneeze at. Fried eggs, fried potatoes... As you can imagine, I'm very happy with my purchase, two pans in 26cm and 32cm. Thank you de Buyer .
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Luc C.
Rating: 5 out of 5
following a purchase from 04/01/2025
Very nice product, fully satisfied with the purchase On the other hand, disappointed with the delivery which was supposed to arrive at our home. and which arrived in point relay Nevertheless I gladly recommend DE BUYER products Cordially
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Response from DE BUYER
Hello, thank you for your feedback and for recommending our products. We regret that the delivery left a bitter taste in your shopping experience. We value your feedback and will pass it on to our delivery partner. Best regards.
M
marcel L.
Rating: 5 out of 5
following a purchase from 31/12/2024
received the pan very good quality, very well packed
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Christian G.
Rating: 5 out of 5
following a purchase from 04/01/2025
Top quality, very fast delivery
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Adelheid H.
Rating: 5 out of 5
following a purchase from 05/01/2025
Great products!
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Ahmed D.
Rating: 5 out of 5
following a purchase from 30/12/2024
Satisfied with the quality of the items received, despite the delivery time. I won't hesitate to recommend or talk about it.
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Olivier P.
Rating: 5 out of 5
following a purchase from 05/01/2025
Very neat packaging, impeccable delivery with DPD. Now I just have to try my pan 🤩
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patrice M.
Rating: 4 out of 5
following a purchase from 18/12/2024
It would be nice to show a tutorial on how to use stainless steel pans. On first use, I blackened the one I'd just ordered from you.
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Luce E.
Rating: 5 out of 5
following a purchase from 31/12/2024
Order received exactly on time. Perfect, compliant product.
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Pascal D.
Rating: 5 out of 5
following a purchase from 02/01/2025
Satisfied with products and order
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Jean-Pierre H.
Rating: 5 out of 5
following a purchase from 01/01/2025
I was already familiar with Mineral B steel pans and it's because I like them that I ordered more. Perfect for searing steaks, but also for pancakes and omelettes. It's important to follow the instructions (basting, use, maintenance) as this is not a non-stick or stainless steel pan.
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Bertrand M.
Rating: 5 out of 5
following a purchase from 04/01/2025
Perfect.
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jérôme L.
Rating: 5 out of 5
following a purchase from 04/01/2025
Great product
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