The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
All reviews
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THIERRY C.
Rating: 5 out of 5
following a purchase from 09/10/2024
Order received on time, parcel very well protected and really good material 👌
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Response from DE BUYER
Thank you very much for your feedback! We are delighted that you are satisfied with the material and delivery. We hope to see you soon!
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Eric P.
Rating: 5 out of 5
following a purchase from 08/10/2024
Perfect
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you are satisfied with our products. Please don't hesitate to contact us if you need any advice or help using our cookware. Have a nice day!
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David L.
Rating: 5 out of 5
following a purchase from 04/10/2024
Ras very good product and fast delivery Vive la fabrication Française ✌️🤩
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Response from DE BUYER
Thank you very much for your positive review! We are delighted to hear that you are satisfied with your shopping experience. Thank you again for your trust and valuable support! 🇫🇷👍
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Claude L.
Rating: 5 out of 5
following a purchase from 04/10/2024
Good transaction.
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that your shopping experience on our site was satisfactory. We look forward to seeing you soon!
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Danielle D.
Rating: 5 out of 5
following a purchase from 04/10/2024
Very good experience
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your experience lived up to your expectations. Have a wonderful day!
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Véronique R.
Rating: 5 out of 5
following a purchase from 05/10/2024
Worry-free delivery!
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Response from DE BUYER
Thank you for your positive feedback. We are happy that you are satisfied with your order. Have a nice day!
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FAUSTINE T.
Rating: 5 out of 5
following a purchase from 03/10/2024
n attach TB
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Response from DE BUYER
Thank you for your positive feedback on our site. We are delighted that you are satisfied with our products. We hope to see you soon!
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jeannie C.
Rating: 5 out of 5
following a purchase from 04/10/2024
SUPER!
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you enjoyed your experience with us. We look forward to seeing you again soon!
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Michel R.
Rating: 5 out of 5
following a purchase from 05/10/2024
Perfect in every way
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Response from DE BUYER
I'm glad our site met your expectations. Thank you for your positive feedback. We remain at your disposal for any further inquiries. We hope to see you soon!
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patricia D.
Rating: 5 out of 5
following a purchase from 07/10/2024
Nothing to report. Delivery on time and quality product.
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Response from DE BUYER
Thank you for your positive feedback, we are delighted that you are satisfied with your order and the quality of our products. Have a nice day!
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Axel L.
Rating: 5 out of 5
following a purchase from 05/10/2024
Great! Delivery time and quality 👍
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Response from DE BUYER
Thank you very much for your valuable feedback. We are delighted to know that you are satisfied with your order. We hope to see you soon!
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Marie P.
Rating: 5 out of 5
following a purchase from 06/10/2024
All good
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Response from DE BUYER
Thank you very much for your positive review of our site, we are delighted that you appreciate our products. Have a nice day!
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Claude R.
Rating: 5 out of 5
following a purchase from 05/10/2024
Super
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Response from DE BUYER
Thank you for your positive feedback on our site. We are delighted that you are satisfied with our products. We hope to see you soon!
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Patrick Z.
Rating: 5 out of 5
following a purchase from 06/10/2024
Excellent product; top delivery.
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Response from DE BUYER
I'm delighted to hear that you enjoy our DE BUYER website and that you were satisfied with your purchase. We pride ourselves on offering quality products and fast, efficient delivery.
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Michel T.
Rating: 5 out of 5
following a purchase from 22/09/2024
Message to Martine, who helped me understand how to operate the frying pan on an induction hob, where the heat must be chosen to match the circumference of the strainer, which is very important. This has enabled me to continue my culinary adventures. See you soon for new adventures with De Buyer The crepes are magnificent and it's a pleasure to use this crepe maker, which meets my expectations in every respect.
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Response from DE BUYER
Thank you Michel for your positive feedback. I'm delighted to have been able to help you use your pancake pan. See you soon for more culinary adventures!
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Julien M.
Rating: 5 out of 5
following a purchase from 01/10/2024
Perfect
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Response from DE BUYER
Thank you for your positive feedback!
Your satisfaction is our satisfaction. See you soon!
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Veronique G.
Rating: 5 out of 5
following a purchase from 21/09/2024
Ras
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Response from DE BUYER
Thank you for your positive feedback. Please don't hesitate to contact us if you need any further information about our products. Have a nice day.
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Virginie P.
Rating: 5 out of 5
following a purchase from 02/10/2024
A little disappointed by the actual size, 18cm diameter at the top is a bit small. But it's a remarkable brand so I'll find a use for this pan!
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Response from DE BUYER
Thank you for your feedback. We are sorry if the size of the pan does not meet your expectations. Thank you for your confidence in our brand!
A
Arjen H.
Rating: 5 out of 5
following a purchase from 01/10/2024
Fast - beautiful - as promised - practical
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your experience lived up to your expectations and hope you enjoy it to the full!
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marie christine L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good. Very satisfactory
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that you are satisfied with our products. See you soon!
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Aynagul N.
Rating: 5 out of 5
following a purchase from 01/10/2024
Perfect
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Response from DE BUYER
Thank you for your feedback! We will continue to do our best to provide you with quality service.
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CELINE B.
Rating: 5 out of 5
following a purchase from 01/10/2024
super product
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Response from DE BUYER
Thank you for your positive review of our product. We are delighted that you are satisfied with your purchase. Please do not hesitate to contact us if you have any questions. Have a nice day!
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Tristan P.
Rating: 5 out of 5
following a purchase from 29/09/2024
The products are very well packaged to prevent damage in transit. The products are of good quality and beautifully finished.
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Response from DE BUYER
Thank you for your positive feedback. We take great care with the packaging of our products in order to guarantee their quality upon delivery. We are delighted that you are satisfied with our products, our teams work hard to offer you the best. Thank you for your confidence and see you soon on our site!
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patrick R.
Rating: 5 out of 5
following a purchase from 30/09/2024
CLEAR
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Response from DE BUYER
Thank you for your positive review. We are delighted that you are satisfied with our services. Please do not hesitate to contact us if you require any further information. We hope to see you soon!
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Pierre-Olivier L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Excellent, we know.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that you appreciate our products. We hope to see you soon!
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michel S.
Rating: 5 out of 5
following a purchase from 01/10/2024
Very good quality material
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Response from DE BUYER
Thank you for your positive feedback! We are delighted that you are satisfied with the quality of our products. Thank you again for your confidence!
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Fabienne O.
Rating: 5 out of 5
following a purchase from 29/09/2024
I'm happy with my purchase, it's what I expected.
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Response from DE BUYER
Thank you very much for your positive feedback! We are delighted that our product lived up to your expectations. Please do not hesitate to contact us should you require any further information or advice. Have a great day!
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Romain G.
Rating: 5 out of 5
following a purchase from 28/09/2024
Order received quickly, well packaged, product conforms to my expectations.
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Response from DE BUYER
Thank you for your positive feedback. We are delighted that your order was delivered as quickly as possible and that you were satisfied with the product. Thank you again for your 5/5 rating!
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jacqueline L.
Rating: 5 out of 5
following a purchase from 28/09/2024
fine
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted to hear that you are satisfied with our products. Please do not hesitate to contact us if you require any further information about our products. We'll be more than happy to help. Have a nice day!
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Clémentine G.
Rating: 5 out of 5
following a purchase from 29/09/2024
The order arrived quickly, packaged without plastic and the products seem to be of very good quality.
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Response from DE BUYER
Thank you very much for your positive feedback. We attach great importance to the quality of our products and the satisfaction of our customers. We are delighted that you enjoyed your order and our CSR commitment. Have a nice day!
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Susanne E.
Rating: 3 out of 5
following a purchase from 29/09/2024
I am satisfied with the roasting result. However, I do have handling problems: The pan is heavy. When I try to pour out the contents, I can't hold the pan with one hand. The handle is too thin for this. Either an ergonomic handle or an additional handle on the other side would be needed. I would not order this pan again. Unfortunately.
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Charles D.
Rating: 5 out of 5
following a purchase from 29/09/2024
Quality product arrived superbly packaged and at the time I ordered it. It's not a cheap order but everything went smoothly.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted to know that you appreciated the quality of our product and that your order arrived in the best possible condition. Have a nice day!
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Carole L.
Rating: 5 out of 5
following a purchase from 27/09/2024
I'm very happy that the spare parts exist, and my funnel is back in service. But on the other hand, the package was huge - a simple envelope would have been enough to send the part, which must have weighed just a few grams.
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Response from DE BUYER
We're delighted to hear that you were able to use your funnel again thanks to our spare parts. As far as shipping is concerned, we have taken your comment into account and will do our best to improve this in the future, in order to make our shipments more eco-responsible.
We thank you again for your feedback and remain at your disposal for any future requests. We hope to see you soon!
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Stephane P.
Rating: 5 out of 5
following a purchase from 28/09/2024
very good products, very happy
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Response from DE BUYER
Thank you for your confidence and satisfaction. We are delighted that you like our products and hope to continue satisfying you in the future. Please do not hesitate to contact us if you have any questions or comments. Have a nice day!
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Sarah E.
Rating: 5 out of 5
following a purchase from 28/09/2024
Exceptionally well finished equipment
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Response from DE BUYER
Thank you very much for your positive feedback on our brand. We are delighted that you are satisfied with the quality of our products. We will continue to put all our know-how at your service to offer you the best in kitchen equipment. Thank you again for your trust and loyalty.
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Susanne E.
Rating: 5 out of 5
following a purchase from 21/07/2024
Great product, you need a little practice, but then the result is excellent.
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Christiane B.
Rating: 5 out of 5
following a purchase from 26/09/2024
Good material. And informative employee on the phone top 👍
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Response from DE BUYER
Thank you for your positive feedback Christiane! We're delighted that you're happy with our equipment and our team. Don't hesitate to come back to us if you need any advice. Have a great day!
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Jean - Sébastien C.
Rating: 5 out of 5
following a purchase from 25/09/2024
I already had the version with the handle, so I knew what I was buying. Great pan!
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Response from DE BUYER
Thank you for your positive feedback on our stoves, we're delighted you're happy with your purchase. We hope to see you soon!
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Jonathan A.
Rating: 5 out of 5
following a purchase from 19/09/2024
Top
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Response from DE BUYER
Thank you for trusting us and believing in our brand. We hope to see you soon!
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Anaïs Y.
Rating: 5 out of 5
following a purchase from 19/09/2024
Quality products, as described and well packaged. Received promptly. Perfect!
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Response from DE BUYER
Thank you for your positive feedback. We do our utmost to satisfy our customers by offering quality products with an accurate description and careful packaging. We are delighted that your order arrived quickly and to your satisfaction. Thank you again for your confidence and your 5/5 rating. Have a nice day!
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